Loading...
CC 07-02-2024 Item No. 1. Enterprise Risk Assessment Final Report _Written CommunicationsFrom:Kitty Moore To:Pamela Wu; City Clerk Subject:Special Meeting Item 1 Questions and Written Communications Date:Tuesday, July 2, 2024 2:28:09 PM Dear City Clerk and City Manager, The following questions are regarding Item 1, the Risk Assessment update. How can we utilize these important and valuable Risk Assessments into a TQM or Lean Six Sigma for governments framework and ensure these assessments are framed as positive continuous improvement efforts to embrace as a positive process advancing organizational excellence and ultimately “customer/resident” satisfaction? Or, could it be said, that the City is doing that now, continuous process improvement, but not officially labeling it that way? If that is the case, that this is part of a TQM effort, would it help to alter the naming somehow to articulate this better to the public when the reports come out? We can see that the assessment areas have changed with many improvements since beginning the process with the first assessment of December 2020. What would be the key takeaways from this process overall from initial rollout to the present at a high level view? The following is a reference link on Lean Six Sigma in a government context: https://www.msicertified.com/blog/what-is-lean- government/#:~:text=Lean%20Six%20Sigma%20offers%20a,enhancing%20the%20quality%2 0of%20services. Thank you, Kitty Moore Kitty Moore​​​​ Councilmember City Council KMoore@cupertino.gov (408) 777-1389 From: Claudio Bono <cbono@cghotelgroup.com> Sent: Monday, July 1, 2024 4:47 PM To: Sheila Mohan <smohan@cupertino.org>; J.R. Fruen <jrfruen@cupertino.org>; Hung Wei <HWei@cupertino.org>; Kitty Moore <kmoore@cupertino.org>; Liang Chao <lchao@cupertino.org> Cc: Pamela Wu <PamelaW@cupertino.org>; Kirsten Squarcia <KirstenS@cupertino.gov>; City Council <citycouncil@cupertino.org> Subject: Accept the CFA's Final Report/ Accept the 2024-25 Internal Audit Work Plan Importance: High CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. To the attention of : Mayor Mohan; Vice Mayor Fruen; Council Member Chao, Moore, Wei, City Manager Wu, City attorney Jensen and staff; I recommend we accept the 2024-25 Internal Audit Work Plan. We must approve the CFA’s report and recommendations for Cupertino’s zoning policies and take immediate action to bolster rezoning that emphasizes inclusion. I am in full agreement with the staff’s recommendations, which are in line with our goal to bring our housing element in compliance with state law and create a vibrant, inclusive Cupertino. While I agree with many of the staff's recommendations, I would like to express my disagreement with the 200-square-foot restriction. Homeowners should have the freedom to decide. Thank you. Claudio Bono / Cupertino Resident 20672 Celeste Circle Cupertino 95014 Claudio Bono Managing Director The Cupertino Hotel, The Grand Hotel & The Vidovich Vineyards http://www.Cupertino-Hotel.com http://www.svGrandHotel.com http://www.VidovichVineyards.com Tel : 408.996.7700 Or 408.720.8500 Cell: 305.450.0215 This email message is for the sole use of the intended recipients(s) and may contain confidential and privileged information from the CG Hotel Group: The Grand Hotel & The Cupertino Hotel. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by replying to the email and destroy all copies of the original message.