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Communications and Community Outreach Org Chart City Manager's Office Communications and Community Outreach January 2007 Rick Kitson Public Communication Manager Communication Division I Publications Brochures Cupertino Scene Employee Newsletter Fact Sheets Flyel1; Proclamations I Crisis Communication I County EOC Public Information Lead Emergency Broadcasting Cable Field Assessment Print Radio Web I Sister CitvIFriendship City Copertino, Italy Hsinchu City, Taiwan T oyokawa, Japan I Channel Development and Maintenance Cable TV Digital Signage Podcasts (Video and Audio) Print Radio (1670 am) Satellite Feed Webcast (Live and On-Demand) Website (Content, RSS feed) WiFi I Employee Relations Employee Appreciation Gifts Holiday party Internal Communication Retirement Gifts I Special Eyents Commissioners DiMer Community Meetings Cupertino Recognizes Extra Steps Taken (CREST) Election Coverage Event and Parade Coverage Press Conferences State of the City Tours IcityC_1 Art and Cultural Programming Audio and VISUal Equipment Installation and Repair Broadcast Schedule CAD Design for Special Projects City Council and Commission Meeting Broadcasts Citywide Multimedia Support Dubbing Services Educational Programming Graphics and Digital Effects Image Library Legislative Coverage Photo Image Services Presentation Equipment Set-up Program Production Promotions Public Service Announcements Video Ubraryl Archiving I Franchise Administration AT&T and Comcast Uaison Customer Advocacy Franchise Compliance Public Access Agreement Regulation Research and Inquiries MetroFi Uaison IWebsite I Assist departments with design and content Content Management Coordinate with IT Department Database Management Design, develop and maintain web site E-Service Coordination Evaluate, recommend and implement content Programing (ASP, PHP, SOL) Web Server Maintenance Web training and technical support I Infrastructure Maintenance City Hall and Civic Center WiFi Community Hall Technical Maintenance and Support Control and Meeting Room Operations I Leqislative Issues Advocacy Legislative Correspondence Legislative Tracking and research Resolutions 1 Communication Planning I Communication Coordination and Planning Marketing and Outreach Standards Publication and Document Standards VISual Identity I Constituent Services I Citywide Constituent Response Management Community Events Special Assignments I Media Relations Community Media Resource Media Uaison Press Releases Legend = Vacant Posit~ Permanent staffing reduction of 30 % One position was cut from the city channel in order to create the web specialist position D D DQ!:! genefal fund position part-time position I Laura Oomondon Lee I Community Relations Coordinator Community Outreach I Block Leader Proqram I Recruit Leaders Communicate neighborhood & community plojects Develop training & manuals Brochures, fliers, web information Coordinate meetings with staff & officials Recognition ceremony News releases New resident referrals to leaders Coordinate outreach with Neigh. Watch & Emer. Prep Telephone inquiries I Garbage & Recycling Program I Informational materials for weekly recycling News releases, articles & display ads (Recycling, HHW, Compost, Garage Sale) I Block Party ProQram I Inquiries Promotional materials I Public Communication I Coordinate town forums Public Dialogue activities o -Q.. D pending retirement , c>> , o -.l