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Exhibit CC 11-19-13 Oral Communications . � . � C Il � �l� 3 . C�l�-��--� • From Nov 19, 2013 The Residents of Verandas at Cupertino Apartments 20200 Lucille Ave., Cupertino, CA 95014 „�Email:VerandasResidents20200@gmail.com To ' City of Cupertino California 95014 AND Cupertino City Council Members Subject: Exorbitant rent increases in Cupertino A��artments Dear Sir/ Madam, The Problem: We would like to draw your attention towards exorbitar,t rent increases in our apartment complex.Two months ago,they served lease renewal notices to residents whose lease is expiring- up to 24% raise for 12 months bringing the rents to above$3000.We consider it to be very high because the rents have been going up by around 10%every year since last 2 years far existing residents and was not reduced even when the economy was completely down in 2009 and 2010. Even after the protests,they have not reduced the rent increases.The current economic climate with high unemployment, salary cuts and furloughs does not support such exorbitant and undue increases. We tried taking the help of Project.Sentinel earlier, but c�ther than offering to mediate a meeting with Greystar,they express their inability to have any authority or influence over the Apartment owners or � management since there is no rent control laws in Cup��rtino. . The Causes• 1. Absence of leqislation forRent Control: In absence�of any rent control laws in Cupertino,these property management companies are making mocP,cery of rental practices.Their sole aim is to maximize their profit by increasing rents in whatever unethical ways they can, icrespective of the economy and affordability,and squeezing the residents. 2. Takinq undue advantaae of schoo/district and scF��aol rankinq:VVe notice that the Rents are very high around high ranking,schools. However, it must be n�ted that the parents (residents)work very hard with their kids to improve their scoce which in turn improve school ratings. But the apartment owners are taking undue advantage of that and extract high rent and demand high increases for renewals. Primary reason for residents to choose these communities is to provide good education to their kids when school district finances was in doldrums and several teachers were going to laid off,we have contributed as well as worked very hard in campail;ns to collect parent contribwtions to the school district to balance the budget,thus saving several li eachers'jobs in the Cupertino school district,which in turn helps to maintain or even improve the school standards and ratings. Even this year, several Page 1 of 2 residents from Cupertino Apartment communities��rorked tirelessly to campaign for the passing of the $125 Parcel Tax to support Cupertino School Distrir.t. However we see no reciprocation or social responsibility from fhese apartments' owners and inanagements. 3. Corporate housinq: We understand that the sudden increase in Rental prices is because of the increased demand for Corporate Apartments from corporations. We came to know that some cupertino based big corporations are renting aparl:ments in bulk for corporate use in the Cupertino area.This is driving the rents higher in the Cupertin�o acea.The families cannot compete with the affordability of cash-rich corporations.This in a wa�/is like large corporations driving the families with children out of Cupertino. How it Affects Us: The rent increase has a caused a very significant financial burden on most of us and impacted our affordability to live in Cupertino. We are forced to question ourselves about continuing to stay in Cupertino. This will disrupt the continuity of education for our children in the schools they ha�e been enrolled in and going to for several years,and it can bring down their scores significantly.This will also result in increased stress levels for both parents and children,with potential social impact.This will also have emotional and psychological impact on the children in their crucial grc�wing up years due to the stress and lack of stability.Students moving out of Cupertino schools will negatively impact the ratings of Cupertino schools as well. At the time when our President Mr. Obama is giving importance to improve academic standards,we're being forced to relocate causing disrupfion in educatioin resulting in inability to compete at higher academic standards. We suffered in past, we are sufferinp rrow, we need your help. What We Ask of You: 1. Please bring in legislative changes to implement rent control in Cupertino 2. Also,for our immediate situation and need since some residents' lease has expired and for many is expiring soon, please help us to negotiate the abo�ie with Verandas management, since they are not interested to discuss this issue with us anymore. 3. Establish an effective Tenant/Consumer Watchdog/Protection Forum to look into, address and prosecute unfair praetices and abuses by Landlords. Such a Consurner Protection Forum or Agency will ensure proper monitoring of rental practices and hence help many families to obtain recourse in the case of abusive practices by landlords. We believe it's a win-win for all when rents are affordable for residents. We sincerely request your speedy intervention and action in this regard. Thanking you in anticipation, Residents of Vecandas at Cupertino Apartments Cupertino, California. Page 2 of 2 11/19/13 Gmail-Follow-up:Collecti�,e Letter/Grie�nces frum Residents at Verandas Apts.,Cupertino,Califomia �"='� ��s�� Follow-up: Collective Letter/Grievances from Residents at Verandas Apts., Cupertino, California Verandas Residents<�randasresidents20200@gmail.corri> Fri, Nov 8, 2013 at 10:41 AM Reply-To: VerandasResidents@googlegroups.com To: CHemphi►I@greystar.com Cc: theverandasmgr@greystar.com, theverandas@greystar.com, BFaith@greystar.com, SHunt@greystar.com, BMaddux@greystar.com, VerandasResidents@googlegrouF�s.com, Verandas Residents <verandasresidents20200@gmail.com> To Mr Chapin Hemphill Regional Manager, Greystar West cc: Ms Michelle Miranda, Verandas Apartments Community �A�nager, Greystar Mr Bob Faith, CEO, Greystar Mr Bill Maddux, COO, Greystar Mr Stacy Hunt, Exec Director, National Client Relations, Ureystar Dear Mr Chapin Hemphill & Executives at Greystar, 1Ne the residents at Verandas are still awaiting y.our fawurable response. We are greatly concemed that you ha� not responded to our Letter dtd Oct 22nd, 2013 and ��Iso our email.below that we had sent you on Mon.Nov 4th. A number of us also met the Verandas Apartment Community Manager Michelle Miranda today moming and expressed our concems and reiterated our request for a mE;eting with you. We request your availability for a followup Townh�ill meeting with us (Verandas Residents) at the earliest possible here at the Verandas Office. Satur-day morning would work best for us, or otherwise if a weekday works better for you, then� 6pm or 6:30pm would be good for us. Let us know the Date/Time you could meet with us and �iddress our concerns asap. Please let us know by re I in back to this email address: �° ' �� - ' - � - " ' � p Y� 9 ,:.�. ::.:��:..�;. �.;..�:,;:°:::::... .... .::.'..::.::.: �_;;:::: ::::, : �: ::::� Once again we request your kind & favorable resp�onse at the earliest, failing which we will have no option but to take these issues and serious concerns about Greystar Management to the National Media starting early next week. Residents of Verandas Apartrr�ents Cupertino, California. Forwarded message From: VerandasResidents<�:_:;��:�:::�_�::,_:��. .:; :.__��:._�'::;:_.,.;.:_�::.,��:::> Date: Mon, Nov 4, 2013 at 12:31 PM � https://mail.g oog Ie.corNmaillu/0/?ui=28ik=e016949a598�Nev�pt&search=drafts&th=14139054bb10d576 1�6 - - - -- - - � � _ _ ,_ _ 11/19/13 Gmail-Fdlovwup:CollecU�,e Letter/Grievances from Residents at Verandas Apts.,Cupertino,California Subject: .Collecti�e Letter from Verandas Residents : : : :, . To: ....... :...... ......... Cc: :...: .. . : . ... _ s... , .. . .. _ ... . . , .. ..- : .. -. . , _ . ... . .�. .. .. . . . . . : .;:. . .... ._ : . . :. : .. .: .. , .:�.r..... _._ . . .. ,,.. ,. : .. .: . -, To Mr Chapin Hemphill Regional Manager, Greystar West cc: Ms Michelle Miranda, Verandas Apartments Community ��anager, Greystar Mr Bob Faith, CEO, Greystar Mr Bill Maddux, COO, Greystar Mr Stacy Hunt, Exec Director, National Client Relations, (�reystar -------------------------------------------------------- ------------------------------------------�-------------- Dear Mr Chapin Hemphill, This has reference to the Letter given below that we the Residents of 'The Verandas at Cupertino".Apartments, Cupertino, California .had submitted to Adriana in the Verandas Leasing Office on Oct 22, 2013 along with the signatures c�f the Residents - to be forwarded to the Greystar West Regional Management. We underst��nd that you are the Regional Manager for Greystar West. [Please Note: The signature sheets are not attached with this email (due to the large attachrr�nt size and also since we have .already submitted it to the Verandas office)]. Some of us were told by the new Verandas Comm��nity Manager Ms. Michelle Miranda that she would meet Residents individually and address each individual concerns. Accordingly, some of us met Michelle individually over the last 12 days and then in a small group also last Friday. But those meetings have not addressed the concerns. Michelle said she will .forward our concerns to the Greystar Regional Management. However, timE� is of the essence to Residents currently facing lease renewal deadlines. This email is a gentle reminder that we the Resideints ace still awaiting a favourable response from you to our concerns and reguests stated in our lei�i:er. We also request your availability for a followup 30�-minute Townhall meeting with us (Verandas Residents) at the earliest possible here at the Verandas Office. Saturday morning would work best for us, or otherwise if a weekday works bettei- for you, then 6pm or 6:30pm woulcl be good for us. Let us kno:w the Date/Time you could meet: w.ith us and address our concerns. https://mail.g oog le:com/mail/u/0/?ui=2&ilre016949a598�iev�pt&search=draf[s&th=142.39054bb10d576 2/6 11/19/13 Gmail-Follow-up:Collecti�,e Letter/Grie�ences fromResidents at Verandas Apts.,Cupertino,California Thank you, ftesidents of Verandas Apartments Cupertino, CA. ---------------------------- ---------------------------- Dated: Oct 22, 2013 Cupertino, California. To: The Greystar Management, Verandas Apartments, Cupertino. Subject: Apartment rents and renewals for existing r��sidents. Dear Sir/Madam, This is with reference to the recent lease renewal notices :sent by Greystar management to the residents of Verandas apartments at Cupertirno. Context: 1. We are seeing the rent increase in the range of 7 to 24 %for many residents. 2. We have seen continuous rent increases over the last few years but the increase this year has been out of proportion for existing residents. At this point, existing residents are unable to afford further increases and are quite stressed about it. 3. As stated above the rent increases ha�e take�n the rents for existing residents beyond the existing market rates for similar properties in Cupertino. �Tlie month-to-month option is anywhere in the range of $3300 to $4000 p.m. which is exorbitantly high. V'J� believe the revised cents are grossly unfair and unjustified. 4. Some of those residents whose increase is rriore than 10°/g the renewal notice was served with less than 60 days remaining for the renewal date. 5. There appears to be no full-time community manager for Verandas. The Leasing Consultant in the Vecandas office has asked a�s to send an email to Verandas management https://mail.g oog le.com/mail/u/0/?ui=2&ilre016949a59&uev�pt8search=drafts&th=14239054bb10d576 3/6 - - - - -- — - - - -, - - 11l19/13 Gmail-Follow-up:Collectiee Letter/Grie�ances fromResideMs at Verandas Apts.,Cupertino,California which has not been responded to. This has collectively forced us to come forward and bring our . concems to your attention. Some facts.and.recent developments 1. O�erall economic conditions are still tough an�� many of us went through significant cuts in their work places - salary, benefits and incenti�es, all got cu��. 2. One of the main reasons that drive rents highE;r is the proximity to good schools and the quality of education. While the teachers play a key role in tlie performance of schools it is also a direct result of educated parents like us with social accountability: Parents come forward and contribute to support Cupertino Schools. The results are visible in term;� of ensuring continuity of school teachers & continue to raise the standards of Cupertino school standards which directly benefitteci the businesses & the owners/management of various rental communities like The Verandas at Cupertino. 3. There is inadequate value we tenants are receiving for the already high rental prices. e.g. no significant development in the o�rall community, facilities, landscaping etc in past 4 years except the rent increases every year for existing residents, e�specially when these are just 2BR/2BA apartments with no garage and there are no sports facilities lilce tennis courts, wlleyball, basketball, full-fledged Gym, heated pool, jacuzzi, etc. 4. O�er the last couple of years, the average ren�� increases (done by Demmon Partners, the previous management) have been reasonable and affordable. These revisions were well received by residents. What are we looking for? 1. With current rents already so high, year o��r year increase in rent for existing residents beyond 1%.to 3%is totally unaffocdable and.unreasonalole in the cucrent economic climate. We request Verandas management to reconsider the recent rent increases for current renewals as well as for the ones coming up. 2. No increase for existin.g residents if rents are already at $2700 or higher. 3. Residents that choose to go for month-to-month, an increase beyond 5%to 7%on current rents is unreasonable. 4. A detailed action plan on what Greystar management is working on to impro�e the Verandas community in the coming.year. While we understand that the objecti�e of any business is to be profitable, at the same time we seek your attention to the social responsibility as well as responsibility towards your primary stakeholders & customers i.e "llie Residents". We see this a5 a positi�e mo�ement where the communit�/ residents have come together to address the collective issue each one is facing directly impacting their families, their well-being and the standard of living. https://mail.g oog Ie:coMmai I/u/0/?ui=2&i k=e016949a59&Hev�pt8search=drafts&th=14239054bb10d576 4/6 Tenants at "Verandas at Cupertino"' Apartments - Si�nature Sheets , - � �,� ! ; : � � �First'�!Last'Name i !Emai)i4dalress ' 'Signature ` i ; � _ � i i � , � + � f: � i .Dff �; /,' / ! .' ` � ' � � , .'[ � ? , { � `� '', _ _ , _ , _ , , � Tenants at "Verandas at Cupertino'° Apartments - Si�nature Sheets � - pp� i � � .First+&tLast,Name � Emai�l Address � Signature st;�f �� ` i -ti;r;t , �`' '� -' ` '� - -— - - � . . �r - - . __ ._ . . . � Tenants at "Verandas at Cupertino" Apartments - Si�nature Sheets � a�t� : . :Firstc&,Las4�Name ; Emaol,Address i Signature _ i ,C�� U'1n� IJ� 1iC/��r. � '> ` � � _ __ _ __ _ _ . } __ _ _ _ � �enants�at'"Verandas-at!Cupertino"�Apartmen�ts �-:Si�nature:Sheets �Apt# ; First,&.Last.Name Emaiil Address , Signature �� y � -`.G��.,J�'`�'.Y�,�!?'� ,2��'V pweF'iN..t �'t`P ` � '`"��. 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I ` '�"' � ati � f�"' ��''�.i�;'�'``�'c..i y�r �. .:� .�"�,i+,� �L'�,� I � '�,,: I ---- - . . i „ --- - � ver�,rdas �� Lease Renewal Offer �L Date: 11/01/2013 � From: Verandas 20200 Lucille Ave � Cupertino, CA 95014-2041 To: Nagaraja Kolur and all occupants 20200 Lucille Ave#095 , Cupertino, CA 95014 Dear Nagaraja Kolur and all occupants: Congratulations on your anniversary with Verantlas!We enjoy having you as a resident and are dedicated to providing you with a wonderful place to call home. Your lease is expiring on 12/31/2013. The current rent on your apaitrnent is $2452.00. We are currently offering the lease renewal terms and rates shown below. Sign your lease renewal before 12/31/2013 to take advantage of our early renewal offers. Please select the option you prefer and notify our management team to prepare your new lease agreement. Early Renewal Offers: ❑ 12 month term for$3044.00 ❑ 11 month term for$3044.00 ❑ 10 month term for$3044.00 Other lease terms are available if these do not meet your needs. Please call the office for pricing. The offer(s)shown here expire on 12131/2013. We may require all residents to provide proof of renter's insurance upon renewal. - These offers do not include any additional items in your lease such��s garage rent, carport rent, and/or detached storage rent. You may prefer the flexibility of continuing to reside with us on a month-to-month basis. Should you choose a month-to-month lease, � please note that your new rental rate will be$3344.00. This rate will become effective on 12/31/2013 and all the other terms and conditions of your last lease contract will continue unchanged. If we do not hear from you before your current lease expires, your lease will automatically renew at the month•to•month rate. Should you choose to vacate your apartment home, please rememb�r that in accordance with your Lease Contract you are requiretl to provitle us a 30 day written notice of your intent to move out, includin�your forwarding address. If you have received an online renewal offer, please accept the renewal offer of your choice online by using the Resident Portal. IYs quick, simple, and easy! . . Otherwise, please complete the attached Renewal Information Sheet and return it to our office so that we may prepare your lease renewal. We have enjoyed your residency with us and sincerely hoF�e that you will continue to make Verandas your home. Sincerely, Verandas (408)257-9941 theverandas@greystar.com By: Michelle Mirantla, Community Manager Cc: Resident's File . . . , . - a CC 1i-19-13 Oral Communications Kirsten Squarcia 0 From: Karen B. Guerin Sent: Monday, November 18, 2013 8:5E�AM To: Kirsten Squarcia Subject: FW: Main Street arehitectural desiqn From: Lisa Warren [mailto:la-warren@aft.net] Sent: Sunday, November 17, 2013 2:40 PM � To: Karen B. Guerin Subject: Fw: Main Street architectural design• Karen, I am assuming that you are the one fhat I should re��uest this of.... Please be sure that this email is included as a writtE�r� communication in the packet for the November 19, 2013 City Council meeting. If you are not the cc�rrect person, please let me know. I want to be sure fhat it is documented. Thank you. Lisa ----- Forwarded Message ----- � From: Lisa Warren <la-warren(c�att.net> To: "la-warren(u�att.net"<la-warren an.att.net>; "omahonev(a�cupertino.orq" <omahonev aC�.cupertino.org>; Gilbert Wong <awonQ(a�cupertino.orq>; Barry Chang <bchanq(a�cupertino.orq>; Mark Santoro<msantoro(a�cupertino.orq>; "rsinks c(D.cupertino.orq" <rsinks(c�cupertino.orq>; Aarti S <aartis an.cupertino.orq> Cc: Stephen Rose<StephenR(a�cupertino.orq>; "karenq(a�cuc>ertino.orq" <karenq(a�cupertino.orq>; Gary Chow <garyc(a�cupertino.orq> Sent: Sunday, November 17, 2013 1:54 PM Subject: Main Street archifectural design Council Members, etc., Please read at least the first three paragraphs that f'ollow. A reply would be appreciated. I met with Stephen Rose, the planner for Main StreE:1:, on November 15. The reason for our appointment was because I was getting increasingl�� worried that the design plans where taking far longer than indicated and that that could indicate th�� design may be changing significantly. I was correct. I view this as a big problem. � I asked Stephen if it is possible for me ta� arrange for a gathering of willing City Council and Planning Comrnission rnemb�ers where he could show us all of the current designs along with the only bui9��ing elevations that were presented leading up to the time of project approv��l. He told me that it could be arranged and that he could help to #acilitate such .a� meeting. I am hoping that I will � � . . , , - � . - } CC 1i-19-13 Oral Communications receive some replies to this email that you are willing to participate in a ' gathering. The sooner, the better. No real date is set for design review, but in reality, that step only puts fhings in front of two Planning Commissioners and whoever else may be interested, and able to attend. Sadly, information rarely goes any further than that. I believe that the architectural style of buildings that I looked at is very different than what the community should, be expecting based on all of the meetings and 'outreach' over the last several years. Disappointing... but not a surprise. This is the reason that I kept mentioning that individual building (pad) designs should be scrutinized carefully before building takes place. The 'Bucolic' feel seems to have 'left the building'. The idea that the Main Street project visual design will reflect the Cupertino of old... or a less 'strip mall' appearance is mostly missing from the latest design renderings. What I believe to be the largest (or at least longest) retail building now looks like a flat CVS building with a small portion of a peak roof treatment in the center. The rest of what I saw shows flat roofs, no (or very little) distinction between 'suites' that are side by side, and a general 'run of the mill' Iook...Not a tribute Cupertino's roots. I was unable to spend the necessary time on 11/15 to look into the 'pallet' pages where colors, � finishes, landscaping, etc. are identified. Signage and lighting, while always in question, are also becoming a great concern of mine. The Cupertino community that has put so much time and effort into this project deserve to gather in a place fhat 'looks and feels' like the images AND verbal descriptions they were 'sold' when they showed support for the project. The images dated December 2011 thru January 2012 (minus the hotel which was 're-designed' April 2012 and yet again in December 2012). I voiced my concerns to most of you this past January when the current/approved hotel design came back with a more modern look/feel, and the addition of back-lit glass and metal accents, as well as the elimination of anything but flat roof lines. I gave my opinion fhat the Dec, 2012 design was not really in line with the retail design/look or fhe input given by the city's Architectural Advisor. I sent this . opinion via an email and was not able to attend the actual meeting on January 15. I did watch the taped version. "Oh well", I told myself, "the hotel and office buildings can be viewed as 'stand alone' structures... as long as all of the retail/restaurant buildings stay with what the public wanted, and developer presented (and, dare I say, 'promised')". No such luck. There are definite flaws in the process that Gupertino uses... especially when dealing with projects of this magnitude. . Ground was broken, trailers are in place, heavy equipment is moving..., and design in changing without enough checks and balances. Given that the new design is likely a far less expensive way to go, I question whether this was not the 'plan' all along. - � I fear what the office buildings will now look like.... and the 'lofts'. . I now, more than ever, feel that the 'outreach' meetings were just a dog and pony show: I believe that involved Cupertino residents, including myself, were cheated out of valuable time, thought and effort. Time and energy that was meant to make this a 'win-win'. z , s � CC 1i-19-13 Oral Communications � I hope to hear from you, Lisa Warren 408-472-9879 J 3 i