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Exhibit CC 10-18-2016 Item No. 3 Library Commission Update
© Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. Library Commission Update Jerry Liu (Chair), Rose Grymes, Annie Ho, Gopal Kumar, Ann Stevenson October 18, 2016 © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 2 • Year in Review (Jerry Liu) • Patron Satisfaction Survey • Poet Laureate (Ann Stevenson) • Cupertino Digital Gateway (Gopal Kumar) • Continuing Themes Agenda © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 3 • Still the busiest in the Santa Clara County Library District! • 170 Programs, 12,293 participants • Preschool – 1,383 • School Age – 2,752 • Teenage – 1,527 • Adults – 6,631 • 2.504 million circulated items • 1.020 million visitors • Community Librarian Gayathri Kanth departure (May) • Milpitas extended library hours to 71 per week (September) Year in Review October 2015 to September 2016 © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 4 Programs © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 5 • Survey in paper and online from April 18 to May 31 • To better understand • why and how patrons use library • importance of specific services and programs • satisfaction with specific elements of library • overall library experience • Full report presented at JPA meeting on October 27 Patron Satisfaction Survey © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 6 • Three-fourths of survey respondents reported visiting library a few times a month or weekly during past year. • 24% reported visiting the library monthly or a few times a year. How often Patrons Visited Library © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 7 • 92% Books • 54% DVDs • 46% Library Website • 37% A Quiet and Safe Place • 35% In-person Librarian Assistance Most Important Services © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 8 • 63% of Cupertino Library respondents preferred Sat evening hours after 6 p.m • 53% of Cupertino Library respondents preferred both evening hours after 6 p.m. and Sunday morning hours before noon. Preferred Additional Hours © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 9 Facilities Free parking is available Quiet areas are available Building & facilities are clean Library is a safe place to visit Seating & workspace available Always or almost always 38% 42% 77% 88% 39% Most of the time 34% 37% 21% 10% 39% Sometimes 23% 16% 3% 1% 17% Never or rarely 6% 5% 0.2% 0.4% 4% © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 10 Patron Comments I’ve been living in the US f o r n i n e y e a r s . A n d since the first time I came t o t h e c o u n t r y , library expanded my visio n o f t h e c o u n t r y i n a great way, because for me l i b r a r i e s a r e v e r y open and social place that h a v e i m p a c t t o a n y age or social status of peo p l e . Y o u c a n c o m e with your small kids, your t e e n a g e r s , w i t h your senior parents or frie n d s . Y o u c a n m a k e friends here, you can read , y o u c a n w r i t e , y o u can do whatever you’d like t o d o . © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 11 Patron Comments I am an at-home programmer and I use the Cupertino library when I want to get out of my house and be around people. So I come down and use the Internet and work. Durin g the week I bring over my daughter, who’s two, and we enjoy the children’s library section as well as the fish tank, that’s a big hit. © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 12 Patron Comments It is probably the best place for teens to gather to study or be in an academic environment to motivate themselves to study. Many teens like to get away from home and spend time elsewhere, and the library is a good alternative. Aside from my home and s c h o o l , I s p e n d most of my free time at th e l i b r a r y . I s i m p l y enjoy the environment thi s l i b r a r y h a s , a s well as the books that are a v a i l a b l e t o m e t o entertain myself with. © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 13 Patron Comments I love how the teen room is meant just for the teens and the environment in the library is really friendly. It is a place that I can go to just to relax and read some books, and it is the most accessible place for teens in Cupertino to meet and study together, which is why I keep visiting i t so often. [The Library] helps me be a better student i n school and also helps me build my social ski l l s as there are many times when I have made a conversation with a random stranger over similar books that we like in the library. © Copyright 2014 Cupertino Library Foundation The information contained herein is subject to change without notice. Poet Laureate © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 15 • Cupertino Poet Laureate program was initiated in 2010 by Ron Miller, Chair of the Library Commission. • Sponsors also include City of Cupertino, Cupertino Library Foundation, Friends of the Cupertino Library • Mission of the Poet Laureate Program is to provide residents of Cupertino programs, workshops, and events which introduce and reinforce poetry as an enriching cultural art form open and accessible to all Poet Laureate © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 16 Ann Muto is the 4th Poet Laureate following Amanda Williamsen’s move in July to Washington state. Ann has continued with the popular Poetry Memoir Writing classes this fall and has composed and read poems at the Fall Festival and the Diwali Festival. Poet Laureate © Copyright 2014 Cupertino Library Foundation The information contained herein is subject to change without notice. City Gateway Continuing Themes © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 18 Cupertino Digital Gateway ! © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 19 What – Why – Where – When – How - Who ! • Means to connect our community with City • Awareness (of what commissions do), Participation & Collaboration is missing L • Starting at the Library and ending at City Hall • Goal is to complete the ‘Trial’ in 6 months ! • Through a ‘tile & touch’ application interface • Commissioners, Community Volunteers, City members & Corporate (for sponsorship) © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 20 Connecting through commissions… Library BPC FAC SC HC LC PRC PC PSC TC TICC © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 21 Library connects Patrons with the ‘City’… © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 22 @ City Hall entrance… You can © free images from bing © Copyright 2014 Cupertino Library Foundation. The information contained herein is subject to change without notice. 23 • Need for a Program Room to support the scale of participation • Making progress in improved coordination for Community Hall scheduling • Parking, parking, parking; popularity brings cars, cars, cars to the City Hall/Cupertino Library/playing fields complex • 4 minute ‘book drop-off only’ parking / Staff parking enforcement Continuing Themes