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CC 09-20-05 #5OFFICE OF EMERGENCY SERVICES 10300 Torre Avenue Cupertino, CA 95014-3255 Telephone: (408) 777-3335 Fax: (408) 777-3366 www.cupert!no.org/emergency SUMMARY Agenda Item No. 5 Meeting Date: September 20, 2005 SUBJECT AND ISSUE Resolution adopting the National Incident Management System as Cupertino's method for managing emergencies. BACKGROUND The events of September 11, 2001, resulted in recognition of the need to adopt the Incident Management System nationally, as the Oakland Hills Fire of October 1991 resulted in recognition of a common set of standards for responding to emergencies within California. Homeland Security Presidential Directive (HSPD)-5, Management of Domestic Incidents, directed the U.S. Department of Homeland Security to develop a National Incident Management System (NIMS). NIMS is based on California's Standardized Emergency Management System (SEMS). This National Plan contains local standards for emergency planning and training with compliance deadlines attached to them. The first compliance deadline is September 30, 2005. By that date, the City must: 1. Pass a resolution adopting NIMS, 2. Update Emergency Plans to reflect NIMS changes, and 3. Incorporate NIMS into training programs. FINANCIAL IMPACT Failure to comply with NIMS will result in ineligibility for an undetermined number of future Federal Grants. There is no further anticipated financial impact. RECOMMENDATION Pass a resolution adopting NIMS. Submitte by:: ✓� ��G�Gf'I�, MarstYa Hovey Emergency Services Coordi for Attachment A: Resolution Approved for submission: David W. Knapp City Manager RESOLUTION NO. 05-162 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CUPERTINO ADOPTING THE NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS) WHEREAS, the City of Cupertino finds that the potential exists for a major catastrophe due to an earthquake, flood, fire, other natural or technological disaster, or terrorism; and WHEREAS, the City has adopted the Standardized Emergency Management System in accordance with Government Code Section 8607(e); and WHEREAS, the President of the United States of America, in Homeland Security Presidential Directives — 5 and 8, has directed the Secretary of the Department of Homeland Security to enhance the ability of state and local governments to respond to disasters, to improve abilities to deliver assistance, and to establish a single comprehensive national incident management system; and WHEREAS, the State of California, through Executive Order S-2-05, has identified that California state and local emergency management professionals have contributed their expertise to the development of the new National Incident Management System and has stated that the Standardized Emergency Management System substantially meets the objectives of the National Incident Management System; and WHEREAS, it is essential for responding to disasters and securing the homeland that federal, state, and local organizations utilize standardized terminology, standardized organizational structures, interoperable communications, consolidated action plans, unified command structures, uniform personnel qualification standards, uniform standards for planning, training, and exercising, comprehensive resource management, and designated incident facilities during emergencies or disasters. NOW, THEREFORE, BE IT RESOLVED by the Cupertino City Council, as follows: 1. The Council hereby establishes that the City of Cupertino will continue to use the Standardized Emergency Management System to meet the objectives of the National Incident Management System. 2. The Council hereby directs the Cupertino Emergency Services Manager to consult with the County Operational Area Office of Emergency Services to identify and implement those requirements deemed appropriate by the State of California to ensure compliance with the National Incident Management System. Resolution No. 05-162 2 -- 3. The Council hereby adopts the National Incident Management System (NIMS) and directs the City Disaster Council/Citizen Corps Council to ensure compliance with NIMS requirements. PASSED AND ADOPTED at a regular meeting of the City Council of the City of Cupertino this 20th day of September 2005 by the following vote: Vote Members of the City Council AYES: NOES: ABSENT: ABSTAIN: ATTEST: City Clerk APPROVED: Mayor, City of Cupertino OFFICE OF EMERGENCY SERVICES 10300 Torre Avenue Cupertino, CA 95014-3255 Telephone: (408) 777-3335 Fax: (408)777-3366 www.cupertino.org/emergency SUMMARY Agenda Item No. SUBJECT AND ISSUE Adoption of updated Emergency Operations Plan. BACKGROUND Meeting Date: September 20, 2005 The City of Cupertino regularly reviews and periodically updates its Emergency Operations Plan. During this review period, the Federal Government adapted California's Standardized Emergency Management System (SEMS) and has renamed it the National Incident Management System (NIMS). They are developing standards of compliance with deadlines attached to them. The first compliance deadline is September 30, 2005. By that date, the City must: 1. Pass a resolution adopting NIMS, - 2. Update Emergency Plans to reflect NIMS changes, and 3. Incorporate NIMS into training programs. Part 1 of the Basic Plan was the only section of the document that needed incorporation of NIMS terminology. Each Checklist received one additional line item — that the person performing the function must take NIMS training (IS700) as referenced on the FEMA website. www.fema.aov. There were no changes to the Appendices. FINANCIAL IMPACT Failure to comply with NIMS will result in ineligibility for an undetermined number of future Federal Grants. There is no further anticipated financial impact. Staff training will be conducted as part of the regular duties of the Emergency Services Coordinator and during normal business hours. RECOMMENDATION Adopt the updated Emergency Operations Plan and direct staff to begin implementation and training. Submitt d by: Mar a Hovey Emergency Services Coordi ator Approved for submission: David W. Knapp City Manager Attachment A: Emergency Operations Basic Plan Part I E u13Id suoiluiodot f%,6.3U35.T3wq EMERGENCY OPERATIONS PLAN Prepared by: Cupertino Office of Emergency Services 10300 Torre Ave Cupertino, CA 95014 408.777.3335 Emergency Plan Distribution List Name CD Binder Alternate EOC 1 1 Building Department(Building Official, Senior Building Inspector) 1 1 California Water Co. 1 City Attorney 1 City Channel 1 City Clerk 1 City Council 5 City Manager 1 City Planner 3 Senior Planners, Director of Community Development) 3 1 Code Enforcement 1 Cupertino Amateur Radio Emergency Service 1 1 Cupertino Chamber of Commerce 1 Cupertino Community Services, Inc 1 Cupertino Sanitary District 1 Cupertino Union School District 1 DeAnza Community College 1 Director of Administrative Services 1 1 Director of Parks and Recreation 3 Recreation Supervisors) 3 1 Director of Public Works 2 managers) 1 1 EOC 1 1 Finance Manager 1 Fremont Union High School Dist 1 Governor's Office of Emergency Services 1 Human Resources Manager 1 IT Manager 1 Los Altos Garbage 1 Office of Emergency Services, Campbell 1 Office of Emergency Services, Cupertino 5 1 Office of Emergency Services, Los Altos 1 Office of Emergency Services, Los Altos Hills 1 Office of Emergency Services, San Jose 1 Office of Emergency Services, Santa Clara County 1 Office of Emergency Services, Saratoga 1 Office of Emergency Services, Sunnyvale 1 Pacific Bell 1 PG&E 1 Public Information Officer 1 1 San Jose Water Co. 1 Santa Clara CountyFire Trainin /Ops 2 2 Santa Clara County Sheriff West Valley Commander, Cupertino Sergeant) 2 2 Santa Clara Valley Chapter American Red Cross 1 Service Center Manager 5 Supervisors) 1 1 TOTALS 54 17 Cupertino Emergency Plan i September 2005 CITY OF CUPERTINO EMERGENCY PLAN Record of Changes Date Page Numbers Replaced 9/20/05 Complete update of Basic Plan Part I to comply with new NIMS requirements Cupertino Emergency Plan ii September 2005 TABLE OF CONTENTS Distribution List . . . . . . . Record of Changes . . . . . . Table of Contents . . . . . . . Message from the City Manager . . Adoption of Emergency Operations Plan Executive Summary . . . . . . Part I Basic Emergency Plan I. Introduction. . . . . . . . . . II. Activation / Deactivation of this Plan . III. SEMS. . . . . . . . . . . . IV. EOC Operations. . . . . . . . . V. Role of City Council . . . . . . . VI. RIMS.. . . . . . . . . . VII. Multi -Agency / Inter -Agency Coordination Vill. Mutual Aid. . . . . . . . . . IX. Emergency Proclamations. . . . . X. Continuity of Government . . . . XI. Volunteers and Disaster Service Workers XII. Recovery Operations.. . . . . . XIII. Hazard Analysis / Mitigation . . . . XIV. Authorities and References . . . . Part II EOC Position Checklists Annex A — Management Section Annex B — Operations Section Annex C — Planning/Intelligence Section Annex D — Logistics Section Annex E — Finance/Administration Section Annex F - Terrorism/Weapons of Mass Destruction Appendicies 1. EOC Activation Criteria 2. NIMS/SEMS Levels 3. EOC Action Plan Template 4. EOC Setup Procedure 5. EOC Floor Plan 6. EOC Phone Directory 7. Communications Plan Summary 8. EOC Function Responsibilities 9. EOC Organization Chart 10. Federal Joint Operations Center Chart 11. Homeland Security Advisory System 12. Acronyms 13. Glossary 1 3 7 21 23 25 27 29 33 39 43 51 57 67 Cupertino Emergency Plan iii September 2005 BLANK Cupertino Emergency Plan iv September 2005 A Message from the City Manager Planning for disasters is the key to successful emergency management. We prepare, plan and train with the hope that we will never have to use the skills. But history shows us that the possibility is ever present. We've applied the lessons learned in past responses to this emergency plan. This two section plan incorporates ideas from the many departments and agencies who will support the city during emergencies. Part 1 is the City's Basic Emergency Plan. This section contains information on when and how the City will function during a disaster. Part II is divided by National Incident Management System (NIMS) / Standardized Emergency Management System (SEMS) functional responsibility. In this section, you'll find separate annexes for each of the NIMS/SEMS functions as well as specific information related to terrorism response: Management (Annex A) Operations (Annex B) Planning / Intelligence (Annex C) Logistics (Annex D) Finance / Administration (Annex E) Terrorism / Weapons of Mass Destruction (Annex F) Each annex includes a series of job -specific checklists, for each participant in the city's Emergency Operations Center (EOC). These checklists are not designed to be all-inclusive, but to give some guidance to EOC staff. EOC Staff members are expected to be familiar with their EOC responsibilities prior to the 8mergency by reviewing the plan and participating in exercises. California disaster response functions under the National Incident Management System (NIMS), the new National System adapted from California's Standardized Emergency Management System (SEMS). The City of Cupertino has adopted and fully recognizes the importance of this system as a means of standardizing our emergency response efforts. This plan fully conforms to this system and is adopted by City Council Resolution, replacing the Emergency Plan dated December 2003. Why does the City of Cupertino need an Emergency Plan? 1. The City is susceptible to man-made and natural disasters including: Earthquakes Hundreds of earthquakes roll through the City each year. Most can't be Cupertino Emergency Plan v September 2005 felt, but once in a while a "big one" strikes without warning. The 1989 Loma Prieta, 1984 Morgan Hill and 1906 San Francisco earthquakes made themselves felt over wide areas earning each a place in history. With three earthquake faults within a few miles of downtown Cupertino and recent reports from the United States Geological Survey (USGS) about the affects of ground shaking in the Cupertino Basin, the potential for a major quake is ever present. Wildland/Urban Interface Fires As home demands expand, suburban developments are built immediately adjacent to wildland, in limited access canyons and the foothills of mountain ranges. Susceptibility to rapidly moving wildfires, particularly during the hot dry months of the summer, increases. Floods Local creeks in low lying areas can be inundated with winter and spring storm water runoff from numerous mountain ranges to the detriment of businesses, homeowners and property owners. Landslides Steep foothills and mountain ranges, combined with unstable soil, have caused landslides that can block roadways and damage property. Other Hazards Other potential hazards include transportation accidents, dam failure, hazardous materials spills, severe weather, energy emergencies, civil disturbance and weapons of mass destruction (WMD). Fortunately, Cupertino has experienced few disasters. But planning increases our ability to successfully respond within the community and offer mutual aid to other jurisdictions. Chapter XIII contains additional Hazard Analysis information. 2. It's the Law. California has adopted the National Incident Management System (NIMS), an adaptation of California's former Standardized Emergency Management System (SEMS). State agencies are required to use NIMS / SEMS to assist communities state-wide as rapidly as possible once a catastrophic disaster strikes. Local governments are required to use NIMS / SEMS if they want to apply for reimbursement for disaster related personnel costs and Federal grants. 3. Planning for disasters has proven benefits. Organizations who have trained and planned for disaster experience a reduction in stress, more rapid financial recovery and improved public opinion. Cupertino Emergency Plan A September 2005 Questions, updates or changes regarding this document should be referred to the Cupertino Office of Emergency Services at (408) 777-3335. David Knapp City Manager and Director of Emergency Services Cupertino Emergency Plan vii September 2005 BLANK Cupertino Emergency Plan viii September 2005 EXECUTIVE SUMMARY PURPOSE The Executive Summary addresses key elements of the City's preparation and response to extraordinary emergency situations associated with conditions of disaster or extreme peril to the safety of persons, property and/or the environment, by natural or human causes. PREPAREDNESS / CONCEPT OF OPERATIONS Emergency operations address the entire spectrum of contingencies, ranging from relatively minor incidents, such as utility failures, to large-scale disasters such as earthquakes. Some emergencies will be preceded by a build-up or warning period, providing sufficient time to notify the public and implement mitigation measures designed to reduce loss of life, property damage and affects on the environment. Other emergencies occur with little or no advance warning, thus requiring immediate activation of the Emergency Operations Plan and efficient and coordinated mobilization and deployment of resources. All City departments and agencies must be prepared to respond promptly and effectively to any foreseeable emergency, including providing and utilizing mutual aid. The Cupertino Emergency Operations Center (EOC) will utilize the new National Incident Management System (NIMS), an adaptation of the California Standardized Emergency Management System (SEMS), as the primary emergency management response structure for disaster operations. Emergency Operations are divided into five basic SEMS functions: Management (Annex A) Operations (Annex B) Planning / Intelligence (Annex C) Logistics (Annex D) Finance / Administration (Annex E) An overview of each function is included in Chapter III. To ensure proper preparation for disaster response, City staff participate in training exercises and plan review as well as coordinate with special districts, non -governmental agencies and volunteers directly or indirectly involved with emergency operations. The City actively recruits and trains volunteers to assist with emergency operations. Community Emergency Response Team (CERT), Cupertino Cupertino Emergency Plan x September 2005 Amateur Radio Emergency Service (CARES) and Cupertino Block Leader programs provide emergency management at the neighborhood level. Block Leaders distribute information received from the EOC. CERT teams can be dispatched to assist unprepared neighborhoods and support first responders, as needed. CARES members provide emergency and supplemental communication support, and situation status updates, for all aspects of the City's emergency response. Cupertino's Disaster Council/Citizen Corps develops plans for meeting any condition constituting a local emergency or state of emergency. The plans provide for the effective mobilization of all of the resources within the political subdivision, both public and private. In addition, they provide oversight for engaging citizens in homeland security and promoting community preparedness and family safety in three principal ways; through public education and outreach; through training opportunities; and, through volunteer programs that draw on special skills and interests. Programs include CERT, Neighborhood Watch, Medical Reserve Corps, and amateur radio (CARES). RESPONSE / OPERATIONAL PRIORITIES Establishing operational priorities in conducting emergency operations is a major function of emergency management. The priorities are: • Protect lives • Preserve and protect the environment • Protect public and private property • Provide emergency public information • Meet the immediate needs of victims (rescue, medical care, food, shelter, clothing) • Restore facilities and services essential to the health, safety and welfare of individuals (sanitation, water, electricity, streets and highways) • Preserve government Specific objectives to meet these priorities are: • Manage and coordinate the City's emergency response efforts • Coordinate information collection and use of City resources • Coordinate and support mutual aid assets entering and leaving the City • Prioritize needs for support between City departments • Commence a timely and efficient recovery effort • Identify hazards which require future mitigation efforts • Encourage pre -event planning coordination between City departments, contract agencies, special districts and volunteer resources Cupertino Emergency Plan xi September 2005 When local resources are fully committed and additional material and/or personnel are required to respond to the emergency, requests for mutual aid will be initiated (see Chapter VIII). Fire and law enforcement will request or render mutual aid directly through established channels. Any action that involves financial outlay by the City of Cupertino, or a request for military assistance, must be authorized by the City Manager or designated Finance Section representative. If the situation warrants, the City Manager will proclaim a LOCAL EMERGENCY Agencies at the local, county, region and state levels may be activated, upon request, to provide support and resources, as needed. RECOVERY OPERATIONS Recovery operations refer to those measures undertaken by the City following a disaster. Effective recovery consists of a complex array of interdependent and coordinated actions that may include Federal and State disaster relief efforts. A successful recovery starts at the moment of impact. There is no clearly defined separation between the response and recovery efforts. Recovery operations are divided into two phases. Short Term which involves protection of life and restoration of infrastructure. Long Term recovery consists of actions that will return the jurisdiction back to normal pre -disaster levels of service. MITIGATION Every effort is made to prevent emergencies from happening, and minimize their effect, by: 1. Extensive public education and training classes 2. Block Leader, CERT and Neighborhood Watch organization 3. Evaluation of building and zoning information, and; 4. Planning and coordinating with cities, schools, businesses, special districts, utilities, volunteer groups, private and non-profit organizations and others who have a potential impact on the disaster response. Once a disaster does occur, the focus changes to examine how the impact of the current emergency can be reduced and what can be done to prevent future problems. Cupertino Emergency Plan xii September 2005 BLANK Cupertino Emergency Plan xiii September2005 PART I BASIC EMERGENCY PLAN Cupertino Emergency Plan September 2005 BLANK Cupertino Emergency Plan September 2005 BASIC PLAN INTRODUCTION This multi -hazard emergency plan is based on various emergency response functions, such as Law Enforcement, Fire & Rescue, Situation Analysis, Personnel, Timekeeping and Public Information. Each function is briefly described in a separate annex, and each annex includes a job -specific checklist designed to cover all hazards. The Cupertino Emergency Operations Plan addresses the planned response to, and recovery from, disastrous conditions, by natural or human causes, involving the safety of persons, property and the environment within the City of Cupertino. This plan delineates the City emergency management organization. Further, the plan identifies policies, priorities, responsibilities and procedures for the Emergency Operations Center (EOC). The plan establishes the framework for implementation of the new National Incident Management System (NIMS) and the California Standardized Emergency Management System (SEMS), within the City of Cupertino and guides its relationship with other levels of government. This plan should be used in conjunction with the State Emergency Plan, the Santa Clara Operational Area Interim Agreement, Santa Clara County Emergency Plan, as well as plans and Standard Operating Procedures (SOPS) of contract agencies and special districts. The plan is designed to guide you through each phase of an emergency; Preparedness, Response, Recovery, and Mitigation. It is divided into the following parts: PART ONE is the Basic Plan which describes the concepts of emergency management and answers the question, "Who is in charge?" Part One focuses on the preparedness and response phases. The "basic plan" describes the structure of the City of Cupertino emergency management organization, its responsibilities and operational concepts for multi -hazard emergencies. PART TWO consists of annexes that answer the question, "What should I do? Part Two contains a series of checklists designed to provide EOC staff with the basic considerations and actions necessary to manage the emergency. The checklists follow the ICS framework implemented under NIMS/SEMS. Part Two also contains a hazard -specific annex on Terrorism that addresses considerations related to terrorist response. Cupertino Emergency Plan 1 September 2005 PRIORITIES All professional staff and volunteer personnel, rendering assistance during emergencies within the City of Cupertino, will be guided in their actions by the following priorities. • Protect lives • Preserve and protect the environment • Protect public and private property • Provide emergency public information • Meet the immediate needs of victims (rescue, medical care, food, shelter, clothing) • Restore facilities and services essential to the health, safety and welfare of individuals (sanitation, water, electricity, streets and highways) • Preserve government Cupertino Emergency Plan 2 September 2005 II. ACTIVATION / DEACTIVATION OF THIS PLAN ACTIVATION This Plan is activated at the direction of the City Manager, or designated representative, in response to threatened or actual emergencies/disasters which may affect the City of Cupertino. In the City Manager's absence or incapacitation, the City Council has established the following order of succession for the Office of City Manager: • Director of Administrative Services • Director of Public Works • Director of Community Services • Director of Parks and Recreation • Others authorized by the City Manager to act as Director of Emergency Services in the City EOC Questions regarding the availability of the City manager shall be decided by the City Council, or any remaining available members of said body. The acting City Manager is authorized to activate the City of Cupertino Emergency Operations Center (EOC) and act as the Director of Emergency Services. There are two guidelines to aid the decision to activate: 1) EOC Activation Criteria (Appendix 1), describes situations, from day to day occurrences to disasters, and recommends the appropriate Response Level for each. The Response Levels are described more fully, with sample scenarios, later in this chapter. 2) The Plan may also be activated: • On order of the Director, or designated representative, of the Santa Clara Operational Area, when the existence or threatened existence of a LOCAL EMERGENCY has been proclaimed in accordance with the Santa Clara County Emergency Services Ordinance (A-8). • When the Governor has proclaimed a STATE OF EMERGENCY in an area that includes the City of Cupertino. • By a Presidential Declaration of a NATIONAL EMERGENCY. • On the proclamation of a STATE OF WAR EMERGENCY. Cupertino Emergency Plan 3 September 2005 RESPONSE LEVELS The impact of the emergency or disaster, its associated hazards and affected area(s), at the time the event occurs, will determine response levels. The Governor's Office of Emergency Services has established three response levels. These graded levels provide planning guidance for a phased response approach to specific situations. The Santa Clara County/Op Area has also adopted the graded levels approach for use in determining actions to be taken when emergency situations occur. Upon notification of the existence of a threat to public safety, property or the environment, (e.g., winter storm, possible flooding), the City Manager will call together key city staff to discuss the scope of the incidentlemergency and make a decision regarding EOC activation and the level of activation. Specifically, these response levels are: Level I A minor to moderate incident which can be mitigated by available City contract emergency responders with standard equipment. A local emergency may be proclaimed. The EOC may be activated and selected City Officials recalled, based upon coordination and public information needs. Example: "Winter storm with heavy rain for several days and possible potential flooding" notification from Santa Clara Valley Water District (SCVWD) or National Weather Service (NWS). Activate: EOC Director, PIO Section Chief, Operations Section Chief (Public Works), Plans Section Chief, Emergency Services Coordinator and other EOC staff/liaison as needed. Standby Alert: Law Enforcement Branch, Fire & Rescue Branch and Cupertino Amateur Radio Emergency Service (CARES). Notify: Santa Clara Op Area Coordinator,(County OES) for information Level II A moderate to severe emergency which may require regional or statewide mutual aid to supplement Santa Clara Op Area resources. EOC Director will request the Santa Clara Op Area EOC be activated, and the City of Cupertino EOC will be activated. Key City officials and some support staff will be recalled to provide inter -jurisdictional and/ or multi -jurisdictional coordination. Example: Verification that flooding is imminent/occurring with neighborhood(s) affected. Activate: Level I staff plus Law Enforcement Branch, Fire and Rescue Branch, additional PIO, CARES Emergency Coordinator, Logistics Section Chief, Care & Shelter Branch and Red Cross Unit and other EOC staff/liaison as needed. (Evaluate need for EOC 24 hour operation) Cupertino Emergency Plan 4 September 2005 Standby Alert: Finance Section Chief, Cupertino Community Services, Inc. and Schools Branch. Notify: Op Area Coordinator (County OES) Level III A major local or regional emergency or disaster in which the Santa Clara Op Area resources are overwhelmed and extensive state and/or federal assistance is required. Response and initial recovery operations will be coordinated from the EOCs. Local and State emergencies will be proclaimed and a Presidential Declaration may be requested. Example: Actual Flooding with neighborhood(s) evacuation and sheltering. Activate: Level II plus Finance Section Chief, Red Cross Branch, Cupertino Community Services, Inc., Care & Shelter Branch, Schools Branch and other EOC staff/liaison as needed. (Commence EOC 24 hour operation) Standby Alert: EOC second and third shifts Notify: Santa Clara Op Area Coordinator (County DES) DEACTIVATION Deactivation will occur at the direction of the Director or Emergency Services or designee. Deactivation may occur in stages (levels). As the EOC is deactivated, all documentation pertaining to the event is gathered. Plans are made to debrief EOC participants, responders and volunteers. The response is evaluated as a learning tool to use in future events. Cupertino Emergency Plan 5 September 2005 Cupertino Emergency Plan 6 September 2005 III. NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS) / STANDARDIZED EMERGENCY MANAGEMENT SYSTEM (SEMS) California has functioned under the Standardized Emergency Management System since 1996. The new National Incident Management System was adopted by City Council in September 2005. This document reflects the transition to a new system by referring to the system as NIMS/SEMS. Origin of SEMS During the late 1980s and early 1990s, Northern California was stunned by two catastrophic disasters; the October 1989 Loma Prieta Earthquake and the 1991 Oakland Hills / Tunnel Road Wildiand Fire. After Action Reports pinpointed several deficiencies which materially hindered the emergency response efforts of professional first responders in combating these disasters: a. b. C. d. Multiple, uncoordinated efforts by diverse organizations. No common leadership. Incompatible communications channels Incompatible equipment hookups. Uncontrolled volunteer efforts Traffic jams clogging ingress and egress Unused available assets. and equipment. routes of first responders. State Senator Petris, who lost his home in the fire, sponsored legislation which mandated a State Standardized Emergency Management System to be operational no later than December 31, 1996. Origin of NIMS The origins of the National Incident Management System (NIMS) existed in the Incident Command System (ICS) developed by the National Wildfire Coordinating Group (NWCG) and adopted by (Fire Resources of California Organized for Potential Emergencies) FIRESCOPE. FIRESCOPE was in turn used as the basis for the development of the California Standardized Emergency Management System (SEMS). NIMS The events of September 11, 2001, resulted in recognition of the need to adopt ICS nationally, as the Oakland Hills Fire of October 1991 resulted in recognition of a common set of standards for responding to emergencies within California. Homeland Security Presidential Directive (HSPD)-5, Management of Domestic Incidents, directed the U.S. Department of Homeland Security to develop a National Incident Management System (NIMS). Cupertino Emergency Plan 7 September 2005 SEMS vs. NIMS General Concepts Concepts are complimentary in that they both recognize five functions: Management/Command (at the field level); Operations; Planning (SEMS includes Intelligence); Logistics; and Finance/Administration. Other ICS concepts such as Unified Command and Area Command are also adopted by NIMS. In short, NIMS and the field level of SEMS, ICS are near identical. Some terms will be better understood with use. Also, NIMS and SEMS both are designed for flexibility and standardization. Differences The differences that exist between SEMS and NIMS are identified in the following table: Feature SEIVIS Required NIMS Required LegalChange Comment Required? • •. Use of 5 functions in X No This is implied by not EOC require per se. 5 Levels of emergency X No Does not have response (field, local, Operational Area Level OA, Region, State) or address State Region, per se 4 Components: ICS, X Partial No NIMS requires ICS, Mutual Aid, Operational Mutual Aid and Multi - Area and Multi -Agency Agency Coordination Coordination Preparedness Program X ? This is an accepted concept of emergency management in general. Corrective Action & Partial X Reg. SEMS requires After Mitigation Plans Action Reports, but the regulations are minimal in detail. Mitigation Plan is not required by SEMS. Recovery Plans X Reg. Recovery plans are coupled with the AAR and corrective actions. Personnel Qualification X Reg. The current SEMS & Certification regulations do not address this. (Impact on ACI) Cupertino Emergency Plan 8 September 2005 Feature SEMS NIMS LegalChange Comment Required Required Required? -. Mutual Aid X X Leg. This implies EMAC rather than Interstate Compact alone (CA legislation will address. Resource Management Partial X No This is performed in the Operations and Logistics Section, but the detail of NIMS requires inventories. Nonexpendable X No This is a generally Resources accepted emergency mana ement practice. Supporting Technologies X No This is a generally accepted emergency management practice. RIMS and OASIS address this concept. EO = Executive Order, Reg. = Regulation, Leg. = Legislative change. (Based on opinion and knowledge of author.) — Compliance SEMS compliance required self -certifying when applying for state assistance for personnel -related response costs. There was never a denial of assistance for non-compliance. NIMS is required for use by all jurisdictions applying for FY 06, FY 07 and beyond preparedness funding. NIMS compliance has been scheduled over a (federal fiscal) two-year period. PURPOSE The National Incident Management System (NIMS) / Standardized Emergency Management System (SEMS) utilizes the Incident Command System (ICS), Multi/inter-agency coordination, existing Mutual Aid systems, and the Operational Area concept to facilitate priority setting, multi/interagency cooperation and the efficient flow of resources and information during an emergency. NIMS/SEMS is intended to standardize response to emergencies involving multiple jurisdictions or multiple agencies. NIMS/SEMS is flexible and adaptable to the needs of all emergency responders in California. An emergency management organization starts small and grows as the situation dictates. Fully activated, the State NIMS/SEMS consists of all jurisdictions throughout the state. It functions at five (5) levels: Field, Local, Operational Area, Cupertino Emergency Plan 9 September 2005 Regional and State. Each level is activated as needed, with higher levels supporting activities of the local jurisdiction. (Appendix 2) Cupertino Emergency Plan 10 September 2005 NIMS/SEMS LEVELS Field Emergency Management When the first responder arrives on the scene of an emergency, he assumes the role of Incident Commander (IC) until such time as a higher rank or more experienced representative assumes command. The exact nature of an incident dictates which first responder will command the on -scene site (Fire, Police, Public Works or Medical.) As responding assets report to the IC, they are assigned specific tasks. A single command post is established for all reporting assets, regardless of origin or specialty (Unified Command). Additional resource requests, unable to be filled through normal Mutual Aid channels, will be directed to the City EOC. The Incident Command System The Incident Command System (ICS) is a nationally used, standardized, on - scene emergency management concept. Its design allows users to adopt an organizational structure equal to the complexities and demands of single or multiple incidents without being hindered by jurisdictional boundaries. ICS is the integration of facilities, equipment, personnel, procedures and communications operating within a common organizational structure thereby enabling the effective management of resources to accomplish stated objectives. ICS is based on the Firefighting Resources of Southern California Organized for Potential Emergencies, "FIRESCOPE" program developed and long used by the California Department of Forestry. With the implementation of NIMS/SEMS, all five NIMS/SEMS levels (field, local, Op Area, Region and State) adopted the use of ICS. The principles of ICS ensure that the system provides for the following kind of operations: o single jurisdictional/agency involvement, o single jurisdictional responsibility with multiple agency involvement, o multiple jurisdictional responsibility with multiple agency involvement. The system's organizational structure adapts to any emergency or incident. The system: 1. is applicable and acceptable to all user agencies. 2. is readily adaptable to new technology. 3. expands in a rapid and logical manner from an initial response to a major incident and contracts just as rapidly as organizational needs of the situation decrease. 4. has basic common elements in organization, terminology and procedures. Cupertino Emergency Plan 11 September 2005 Local Government Emergency Management 1. Cities/Towns Cupertino is one of 16 local political jurisdictions that form the Santa Clara Operational Area. Each city/town has its own emergency management organization based upon their size and local government configuration. Local governments are primarily responsible for the protection of the lives, property and environment of their residents. Cities/towns may have their own fire and police services. Cupertino contracts with the County Sheriff for police services and the County Fire Department for fire protection. Emergency medical services are administered under a countywide contract. a. Disaster Council / Citizen Corps Council Cupertino has established a Disaster Council/Citizen Corps Council as authorized by state law. 'The Disaster Council shall develop plans for meeting any condition constituting a local emergency or state of emergency. Such plans shall provide for the effective mobilization of all of the resources within the political subdivision, both public and private." (Cupertino Municipal Code 2.40) Members include City staff, schools, businesses, special districts, utilities, volunteer groups, private and non-profit organizations and others who have a potential impact on the disaster response. 2. Special Districts Special districts (water/schools/hospitals, etc) are required under State Law (Emergency Services Act) to have their own emergency management organization and develop appropriate emergency plans. Special districts coordinate at both the city/town and county level. 3. Coordination with other organizations The City of Cupertino has identified the contract agencies, community - based organizations (CBOs), volunteer agencies, private agencies, non - government organizations (NGOs), utilities, youth organizations and service clubs that may have an emergency response role during an emergency or disaster affecting Cupertino. Their roles may be coordinated through the Emergency Operations Center. Cupertino Emergency Plan 12 September 2005 4. County Emergency Management The County government is one of 16 local political jurisdictions that constitute the Santa Clara Operational Area. Santa Clara County government is responsible for implementing emergency services within the unincorporated areas of the County and operates the County Office of Emergency Services (OES) and the Santa Clara County EOC in the Sheriffs Headquarters Building at 55 West Younger Avenue in San Jose. a. Santa Clara County Disaster Council The Santa Clara County Board of Supervisors has designated itself a Disaster Council as authorized under State Law. It develops plans for meeting any condition constituting a local emergency or state of emergency. Its plans provide for the effective mobilization of all the resources within the political jurisdiction, both public and private. In its Emergency Services Ordinance, the Board of Supervisors has provided for the organization, powers and duties, divisions, and services of its Emergency Services Organization. b. Emergency Preparedness Council The County Board of Supervisors has also established an advisory body called the Emergency Preparedness Council (EPC) that includes the mayor or an elected representative of each city/town in the County/Operational Area. This group meets quarterly, or at the call of the Board of Supervisors, to consider matters affecting the state of emergency preparedness within the County/Op Area. Operational Area Management The Op Area is an intermediate -level of the State's emergency organization that encompasses the county and all political subdivisions within the county, including special districts. The Op Area manages information, resources, and priorities among local governments within the Op Area. It serves as a coordination and communications link between the local government and regional level. Under the provisions of the State Emergency Services Act, the County Board of Supervisors serves as the lead agency for the Santa Clara Operational Area. It has co -located the Operational Area EOC within the County EOC which is administered by the County Office of Emergency Services. The County Cupertino Emergency Plan 13 September 2005 Executive or representative performs the duties of the Director of Emergency Services. When cities/towns in the County need emergency resources that exceed their organizational capabilities, or those of normal Mutual Aid channels, they may request activation of the Op Area EOC to support their response efforts. Region Emergency Management The Governor's Office of Emergency Services is divided into three regions: The Southern Region I, the Coastal Region II and Inland Region III. Santa Clara County/Santa Clara Operational Area is assigned to Coastal Region II. Its emergency management staff is headed by a Regional Administrator and is located in Oakland. The Region II Emergency Operations Center (REOC) staff manages and coordinates information and resources among 15 operational areas stretching from the Oregon Border to the southern Monterey County line and between the operational areas and the State Operations Center (SOC) in Sacramento. Whenever an Operational Area activates for emergency response, the Regional Emergency Operations Center activates to support the response efforts. The Coastal Region maintains liaison officers with each Op Area in the region. These agents may be directed to report to the Op Area EOCs when emergency situations occur to coordinate the State's response. State Emergency Management The State Emergency Management staff is lead by the Director of the Governor's Office of Emergency Services, and assisted by coordinators provided by state agencies. When activated, the State staff will be responsible for coordinating statewide emergency operations, to include the provision of mutual aid and other support, and the redirection of essential supplies and other resources to meet local requirements. The State Emergency Operations Center is activated at the request of the REOC. Relationship with Federal Counterparts The Governor's Office of Emergency Services coordinates with their federal counterparts in the Federal Emergency Management Agency (FEMA) when State resources are stretched beyond their capabilities. Once a Presidential Declaration of Emergency has been announced, FEMA Region IX will coordinate the Federal response efforts including forwarding liaison officers/contact teams to the on -site command post of the state assets. Cupertino Emergency Plan 14 September 2005 NIMS/SEMS FUNCTIONS NIMS/SEMS involves five ICS functions: Management/Command, Operations, Planning/ Intelligence, Logistics and Finance/Administration. These functions are present in every EOC and "mirror" the ICS functions which may be part of the field level command post. MANAGEMENT SECTION "LEADS IT" Led by the Director of Emergency Services/EOC Director (City Manager or designated representative), who has responsibility for the overall management of the City's response. The Director ensures that all EOC functions are staffed by qualified individuals. This section sets objectives, reviews and approves Action Plans, provides public information, keeps track of legal concerns and makes policy decisions. The EOC Management Section does not make tactical decisions. The Management Section Staff consists of: Agency Rep Director of Emergency Services / EOC Director (City Manager) Emergency Services Coordinator Legal Advisor Liaison Coordinator Public Information Team o Block Leaders Safety Officer Security Officer OPERATIONS SECTION "DOES IT" This section is led by the Operations Section Chief who is responsible for the coordination and management of all branches in the Operations Section. Depending upon the type of event the Operations Section Chief may be from the Public Works Branch, the Law Enforcement Branch or the Fire & Rescue Branch. The section develops the Operations Action Plan to meet objectives set by the Management section. It allocates personnel and equipment, identifies staging areas and manages mutual aid. Multipurpose staging areas are also under the management of this section. This Section responds to field requests, anticipates needs and coordinates information gathering in conjunction with the Plans Section. The Operations Section Staff consists of: Care & Shelter Branch o American Red Cross Unit o Schools Coordination Unit Cupertino Emergency Plan 15 September 2005 Fire & Rescue Branch o CERT/MRC Unit Law Enforcement Branch Public Works Branch o Utilities Unit o Safety/Damage Assessment Unit (Construction Engineering) It may include other specialized functions such as EMS, Hazardous Materials Unit, Medical/Health Branch and Animal Control Unit but the: functions are normally staffed at the OpArea EOC level. PLANNING / INTELLIGENCE SECTION "TELLS IT" This section is led by the Planning / Intelligence Section Chief and n be structured into several units, depending upon the needs of the incid Situation Analysis and Damage Assessment are examples of branches that may be formed within this section. The Planning/Intelligence sectil is responsible for gathering, tracking and displaying verified informatior that correctly describes the "Big Picture." It compiles the status of utiliti roads, public buildings, schools, shelters and damaged/destroyed buildings and homes. Known casualties are categorized as Deceased, Immediate, Delayed and Minor injuries and whether evacuated or remaining in the field. Planning / Intelligence makes projections on the course of the event and maintains documentation for historical and leg: records. It accomplishes Advanced Planning — anticipating the long term affects and requirements of the event. The Planning/ Intelligence Section is responsible for compilation of the EOC Action Plan (Appendix 3) and ensures information is sent to the Op Area via RIMS. The Planning / Intelligence Section Staff consists of: Documentation Branch Recovery Planning Branch Situation Analysis Branch o Amateur Radio (CARES) Unit o RIMS Reporting Unit LOGISTICS SECTION "GETS IT" This section is led by the Logistics Section Chief and is responsible fl providing all support needs to the incident. Logistics maintains records requests and the disposition of resources. It arranges for personnel Cupertino Emergency Plan 16 September support (volunteers); specialized equipment not available in-house; transportation; housing; feeding; donations and communications. The Logistics Section Staff consists of: Communications Branch Facilities Branch Information Technology Branch Personnel Branch o Volunteer Coordination Unit Resources Branch o Donations Management Unit Supply Branch Transportation Branch FINANCE / ADMINISTRATION SECTION "PAYS FOR IT" This Section is led by the Finance / Administration Section Chief and is responsible for paying bills and keeping track of the overall cost of the incident. It handles procurement and the administration of vendor contracts. Finance also prepares and maintains adequate records for cost recovery. The Finance/Administration Section Staff consists of: Compensation/Claims Branch o Time Keeping Unit Cost Branch Recovery Branch Cupertino Emergency Plan 17 September 2005 NIMS/SEMS COMPONENTS Common terminology is the established common titles for organizational functions, resources, and facilities within NIMS/SEMS/ICS. Modular organization is the method by which the NIMS/SEMS/ ICS organizational structure is developed, based upon the kind and size of an incident. The organizationas staff builds from the top down with responsibility and performance placed initially with the EOC Director. As the need exists, Operations, Planning/Intelligence, Logistics and Finance/Administration may be organized as separate sections, each with several branches. Unified command structure is a team effort that allows all agencies with responsibility for the incident, either geographical or functional, to manage an incident by establishing a common set of incident objectives and strategies. This is accomplished without losing or abdicating agency authority, autonomy, responsibility or accountability. A EOC Action Plan identifies objectives, strategies and determinations made by the Director of Emergency Services for the event based upon the requirements of the jurisdiction. In the case of unified command, the event objectives must adequately reflect the policy and needs of all the jurisdictional agencies. The EOC Action Plan, facilitated by the Planning Section and approved by the EOC Director, documents the support activities required for the operational period. It reflects the functional status of: a. Situation Intelligence: Current Threats b. Planning Section: Emergency Contingency Planning c. Operations Section: Issues and Concerns d. Logistics Section: Issues and Concerns e. Finance Section: Issues and Concerns f. Management Section: Action Item Requirements for next period Manageable span -of -control within the EOC is a limitation on the number of EOC staff positions that can effectively be supervised or directed by an individual supervisor. The kind of event and the nature of the response or task, will influence the span -of -control range. The span -of -control range is between one to seven personnel with one to five being optimum. Comprehensive resource management is the identification, grouping, assignment and tracking of resources. Cupertino Emergency Plan 18 September 2005 Integrated communications are managed through the use of a common communications plan and the EOC communications center established for support of resources assigned to the event. Cupertino Emergency Plan 19 September 2005 BLANK Cupertino Emergency Plan 20 September 2005 IV. EOC OPERATIONS Locations The City is prepared to operate a primary and an alternate EOC when emergencies or catastrophic disasters occur and conditions dictate. Primary EOC The primary EOC site is the Lower Conference Room in the City Hall, 10300 Torre Ave., and the adjacent Cupertino Amateur Radio Emergency Service (CARES) Room. Amateur radios, telephones, television and computer connections are permanently available in the facility. An emergency generator is on site as an alternate power source. Alternate EOC Should the Primary EOC become uninhabitable, the alternate EOC is located at the Service Center, 10555 Mary Ave. A CARES Communications Room with necessary equipment is in place to support EOC operations. Relocation of some computer terminals, telephones sets, — maps, and charts may be necessary from the City Hall site. EOC Set Up The set up of the EOC is the responsibility of the Emergency Services Coordinator, pre -designated Disaster Service Workers (Volunteers), CARES and selected City staff members. In most instances, administrative supplies and Section resources are physically located in cabinets in the EOC. Additional reference resources may be brought to the EOC as needed. Instructions for the set up of the EOC are kept posted in the Lower Conference Room (Appendix 4) EOC Setup. (Appendix 5) EOC Floor Plan for Section Workspace Assignments. (Appendix 6) Position Phone Numbers. Communications Cupertino's Communication Plan outlines all means of communication available to EOC staff and prioritizes their use. It provides a listing and explanation of all forms used in the EOC and includes all contact phone numbers. A summary of communication prioritizations and messaging /documentation procedures is included in this plan (Appendix 7). The Communication Plan is kept in the EOC, Alternate EOC and CARES radio room and is maintained by the Emergency Services Coordinator. Cupertino Emergency Plan 21 September 2005 EOC Staffing Staffing decisions will be driven by the nature and scope of the emergency and the activation level ordered by the EOC Director. The EOC Sections must ensure adequate staffing and training for extended operations on a 24-hour basis, using 12-hour shifts. EOC Staff assignments (one primary and two alternates) are pre -designated by the City Manager and Department Heads. Department heads are responsible for ensuring adequate staff members are trained to staff EOC assignments. (Appendix 8) Function Responsibilities. (Appendix 9) Organization Chart. Contract Agencies, Special Districts, Utilities, Community Based Organizations (CBOs) and Non -Governmental Organizations (NGOs) all may fill additional EOC positions, at levels negotiated with the City. These organizations must provide an updated roster of their authorized representatives to the City Emergency Services Coordinator on a regular basis. The roster of designated EOC Staff will be maintained by the Office of Emergency Services and published separately on a restricted need -to -know basis. EOC Exercises The full Cupertino EOC Staff will be exercised at least once each calendar year unless it has been activated for an actual emergency during the year. These exercises can vary in format: Full Scale: Involves field simulations generating messages and requests to the EOC. Functional: One or more EOC sections participate and respond to simulated messages. Table Top: Roundtable discussion of EOC Section responsibilities and possible/probable responses to situations. Time will be taken to answer questions and discuss appropriate procedures. Specialized / Technical Training: Used primarily to brief new EOC Staff members, this kind of training will be very focused and emphasize operating procedures such as RIMS reporting. Cupertino Emergency Plan 21-�_ September 2005 V. Role of the City Council The elected representatives of Cupertino perform legally prescribed roles established under the State Constitution, legislature -passed Statutes, the City Charter and local ordinances. In their elected capacity, these officials set public policy, determine the present and future needs of the City and establish a budget to finance government programs. The State Emergency Services Act requires City Councils to: 1. Ratify any Proclamation of a Local Emergency by the City Manager/Director of Emergency Services within seven (7) days. 2. If the Council meets weekly, it must review the need for continuing the Local Emergency at least every 14 days, until the emergency is terminated. 3. Review the continuing need for a Local Emergency at regular Council meetings at least every 21 days until the emergency is terminated. Other tasks, which the City Council may be called upon to perform, are detailed in the Continuity of Government Section of this Plan. To support EOC operations, City Council members maintain contact with constituents, conduct media interviews and maintain contact with political representatives, at State and Federal levels, to ensure government support. Cupertino Emergency Plan 23 September 2005 BLANK Cupertino Emergency Plan 24 September 2005 VI. RESPONSE INFORMATION MANAGEMENT SYSTEM (RIMS) RIMS is a set of databases which contain all the essential elements of information needed at the State and Federal levels to provide assistance to governments and agencies in emergencies. Introduction, RIMS User's Manual. 1999 The City of Cupertino utilizes the Response Information Management System (RIMS) to report emergency information to the Op Area. RIMS is an internet application which contains a set of forms designed to collect information needed to provide future assistance. It also acts as an historic database. All levels of emergency management can access RIMS information to help identify problems and/or anticipate future needs. RIMS is a uniform means to manage the exchange of disaster response and recovery intelligence data and resource management information. If the Op Area EOC is activated, Cupertino will report information directly to the Santa Clara Op Area EOC via RIMS. If the Op Area EOC is NOT activated, emergency information will be reported to the State Regional EOC (REOC). Response Information Management System (RIMS) forms are simple "fill -in -the - blanks" formats. Some of these reports are: • Event / Incident Report (Announcement of an occurrence filed within 1 hour) • Situation Report (Specific Period updates on progress) • Status Reports (Individual reports for various EOC Functions such as Fire and Rescue, Law Enforcement, Hazmat, etc.) • Initial Damage Estimate (IDE) Assessment Report (Numbers and Costs) • Mission Request Tasking (Resource requests beyond local assets) • After Action Report (Filed within 30 days of the close of an event) Each State OES Admin Region maintains a RIMS "mirroring" server. In the event a regional server fails, another region's server may be accessed. If all servers fail, then reports must be FAXed to the OP Area, sent by the CARES packet ham radio or delivered by courier. Supplemental RIMS Operating Instructions are kept in the EOC Communications Plan. Cupertino Emergency Plan 25 September 2005 BLANK Cupertino Emergency Plan 26 September 2005 VII. MULTI -AGENCY / INTER -AGENCY COORDINATION Multi -agency or inter -agency coordination is the participation of agencies and disciplines involved at any level of the NIMS/SEMS organization working together in a coordinated effort to facilitate decisions for overall emergency response activities, including the sharing of critical resources, information and the prioritization of incidents. The Multi -Agency Coordination System (MACS) is a decision making system used by member jurisdictions of the Santa Clara Operational Area to prioritize and coordinate resource allocation and response to multiple incidents affecting the Operational Area. MACS is usually implemented during a large-scale emergency or disaster involving multiple agencies or jurisdictions. Multi -agency or inter -agency coordination is important for: • establishing priorities for response • allocating critical resources • developing strategies for handling multi -agency response problems • sharing information • facilitating communications Multi -agency or Inter -agency coordination in the EOC Multi -agency or inter -agency coordination is an integral part of the functioning of the City's EOC. The EOC is staffed by representatives from City departments and agencies who work together in the EOC to coordinate the City's emergency response. Representatives from outside agencies including special districts, volunteer agencies and private organizations may also participate in the EOC with departmental representatives in coordinating the City's response efforts. Coordination with agencies not represented in the EOC may be accomplished through telecommunications, emails or FAXs. Involvement of the City's departmental representatives and appropriate liaison representatives in the EOC action planning process is essential for effective emergency management and provides an important focus for multi -agency or inter -agency cooperation. In addition, the EOC Director may convene meetings for multi- agency or inter -agency coordination purposes. Multi -agency or Inter -agency Coordination Group In some situations, it may be useful to establish a Coordination Group to develop consensus on priorities, resources allocations and strategy development. Different members of this group may function at the EOC or through conference calls from their normal working sites. Priorities and objectives developed by the Group should be incorporated into the EOC Action Plan. Jointly agreed upon Cupertino Emergency Plan 27 September 2005 objectives are then implemented via the EOC. City representatives may also function in Coordination Groups in adjacent cities/towns, the Op Area or REOC. Cupertino Emergency Plan 28 September 2005 VIII. MUTUAL AID SYSTEM The foundation of California's emergency planning and response is a statewide mutual aid system which is designed to ensure that adequate resources, facilities, and other support are provided to jurisdictions whenever their own resources prove to be inadequate to cope with a given situation(s). The basis for the system is the California Master Mutual Aid Agreement, as provided in the California Emergency Services Act. It created a formal structure whereas each jurisdiction retains control of its own personnel and facilities, but can give and receive help whenever it is needed. State government is obligated to provide available resources to assist local jurisdictions in emergencies. The statewide system includes several discipline -specific mutual aid systems, such as, but not limited to, fire and rescue, law, emergency managers, medical and public works. The adoption of NIMS/SEMS does not alter existing mutual aid systems. To further facilitate the mutual aid process, particularly during day- to-day emergencies involving public safety agencies, Fire and Rescue and Law Enforcement Mutual Aid Coordinators have been selected and function at the Operational Area, Regional and State levels. Incoming mutual aid resources may be received and processed at several types _ of facilities including: staging areas, mobilization centers and incident facilities. Staging areas are used for the complete assemblage of personnel and other resources prior to being sent directly to the disaster site. Mobilization centers are off -incident locations at which emergency response personnel and equipment are temporarily located pending assignment, release or reassignment. Incident facilities include Incident Command Posts, staging areas, bases, and camps. Staging areas are temporary locations at an incident where personnel and equipment are kept while awaiting tactical assignments. During a proclaimed emergency, inter -jurisdictional mutual aid will be coordinated at the Operational Area level. The Santa Clara County/Santa Clara Operational Area Emergency Operations Center (EOC) will coordinate mutual aid requests between the Santa Clara County/Santa Clara Operational Area member I urisdictions and State OES Mutual Aid Region II. Requests should specify, at a minimum: • Number and type of personnel needed, and/or • Type and amount of equipment needed • Reporting time and location • Authority to whom forces should report • Access routes into the affected area(s) • Estimated duration of operations • Risks and hazards Cupertino Emergency Plan 29 September2005 MUTUAL AID RESPONSIBILITIES Mutual Aid Agreements / County -Op Area Coordinators The following depicts the statewide mutual aid agreements, some of which are still underdevelopment, in which the Santa Clara County/Santa Clara Operational Area is a participant and designated County/Op Area Mutual Aid Coordinators: Mutual Aid Agreement County/Op Area Coordinator Coroners Mutual Aid Agreement Medical Examiner/Coroner Disaster Medical/Health Mutual Aid Public Health Officer Emergency Managers Mutual Aid Agreement Director, County OES Fire Mutual Aid Chief, County Fire Department Hazardous Materials Mutual Aid Chief, County Fire Department Law Enforcement Mutual Aid Agreement Sheriff Mass Care and Shelter Mutual Aid American Red Cross Mental Health Mutual Aid Public Health Officer Public Works Mutual Aid Agreement Director, Roads & Airports Search and Rescue Mutual Aid Chief, County Fire Department Urban Search and Rescue Mutual Aid Sheriff Volunteer and Private Agencies Mutual Aid Agreement Governor's Office Of Emergency Services Mutual Aid Regions The Governor's Office of Emergency Services has established: a. Six (6) State-wide Standard Mutual Aid Regions to coordinate Fire and Rescue and other Mutual Aid. b. Law Enforcement and Coroner Mutual Aid is coordinated through seven State-wide (7) Mutual Aid Regions. MUTUAL AID POLICIES AND PROCEDURES A. Mutual aid resources will be provided and utilized in accordance with the California Master Mutual Aid Agreement and supporting separate agreements. B. During a proclaimed emergency, inter jurisdictional mutual aid will be coordinated at the appropriate Operational Area or Mutual Aid Regional level whenever the available resources are: a. Subject to state or federal control b. Subject to military control c. Located outside the requesting jurisdiction Cupertino Emergency Plan 30 September 2005 d. Allocated on a priority basis C. Due to the incompatibility of radio communications equipment between most agencies, local agencies should, where possible, provide incoming mutual aid forces with portable radios using local frequencies. Cupertino Emergency Plan 31 September 2005 BLANK Cupertino Emergency Plan 32 September 2005 IX. EMERGENCY PROCLAMATIONS WHAT CONSTITUTES AN EMERGENCY? In California, an emergency has been defined as "... an unforeseen situation calling for immediate action." It can also be called, "...a situation of grave character and serious moment..." which contains "...an imminent and substantial threat to public health and safety." The California Emergency Services Act and NIMS/SEMS defines an emergency as "conditions of disaster or of extreme peril to the safety of persons and property..." by natural or human causes. Environmental considerations are also a factor. LOCAL EMERGENCIES 1. Who may proclaim? The City Council, City Manager, or designee, may proclaim a Local Emergency. (Sample proclamations are on file with the City Clerk) 2. When to proclaim? The City may proclaim an emergency when a disaster, or a potential disaster threatens the safety of people and property within its boundaries. Causes include: 0 Air Pollution 0 Building Structure Failure 0 Earthquake 0 Environmental Emergency 0 Epidemic 0 Fire 0 Flood 0 Highway Blockage (Collisions, overpass failure, fires) 0 Landslides 0 Riot / Civil Unrest 0 Storm 0 Transportation Accidents (Plane, train, etc) 0 Terrorism Incident 0 Utility Failure 0 Weapons of Mass Destruction Cupertino Emergency Plan 33 September 2005 0 Wildland Fires 0 Other conditions except a labor controversy or an act of war. What does a proclamation do? The proclamation of a Local Emergency provides legal authority to; a. Request that the Governor proclaim a State of Emergency, and if necessary, request a Presidential Declaration. b. Put forth orders and regulations to protect life and property, including orders or regulations imposing a curfew within designated boundaries. c. Provide mutual aid to any affected area in accordance with local ordinances, resolutions, emergency plans, or agreements. d. Request that state agencies provide mutual aid. e. Require the services of any local official or employee. Requisition necessary personnel and material of any department or agency. g. Obtain vital supplies and equipment and, if there is an immediate need, to commandeer the same for public use. h. Impose penalties for violation of lawful orders. Conduct emergency operations without facing liabilities for performance, or failure of performance. (Note: Article 17, Emergency Services Act provides certain privileges and immunities.) Proclamations of a Local Emergency must be submitted for approval to the City Council by the City Manager and extended or cancelled every 14 days. COUNTY LOCAL EMERGENCY Who may proclaim? The Santa Clara County Executive may proclaim a local emergency for the unincorporated portions of the County. Cupertino Emergency Plan 34 September 2005 GOVERNOR'S STATE OF EMERGENCY 1. Who may proclaim? The Governor or person upon whom the powers and duties of the Office of Governor have devolved. Section 10, Article V, California Constitution. 2. When may the Governor proclaim? When a disaster or a situation of extreme peril threatens the safety of people and property within the state and/or: a. He/she is requested to do so by local authorities; -or- b. He/she finds that local authority is inadequate to cope with the emergency. Causes may include: 0 Air Pollution 0 Earthquake 0 Environmental Emergency 0 Epidemic 0 Fire 0 Flood 0 Riot/ Civil Unrest 0 Storm 0 Terrorism 0 Weapons of Mass Destruction 0 Other conditions except a labor controversy or an act of war 3. What does the Governor's proclamation do? Whenever the Governor proclaims a State of Emergency: a. Mutual aid shall be rendered in accordance with approved Emergency Plans whenever the need arises for outside aid in any county, county and city/town/special district, or city/town/special district. b. The Governor shall, to the extent he deems necessary, have the right to exercise within the area designated, all police power vested in the State by the Constitution and the laws of the State of California. Cupertino Emergency Plan 35 September 2005 a. Jurisdictions may command the aid of citizens as deemed necessary to cope with an emergency. b. The Governor may suspend the provisions of any regulatory statute, or statute prescribing the procedure for conducting state business, or the orders, rules, or regulations of any state agency. c. The Governor may commandeer or use any private property or personnel (other than the media) in carrying out his responsibilities. The Governor may promulgate, issue and enforce orders and regulations as he deems necessary. e. The Governor may request that a Presidential Declaration of an Emergency be issued. STATE OF WAR EMERGENCY A state of war emergency "exists immediately, with or without a proclamation thereof by the Governor, whenever this State or nation is attacked by an enemy of the United States, or upon receipt by the State of a warning from the federal government indicating that such an enemy attack is probable or imminent." All state agencies and political subdivisions are required to comply with the lawful orders and regulations of the Governor made or given within the limits of his authority as provided for in the Emergency Services Act. PRESIDENTIAL DECLARATION Based upon the severity and magnitude of a situation, the Governor may request the President to declare a major disaster or an emergency for the State or affected portions thereof, and the President will issue a declaration, as warranted. The Director of the Federal Emergency Management Agency, on behalf of the President, will then appoint a Federal Coordination Officer to coordinate the overall activities under the declaration. Presidential authority is contained in P.L. 93-288, as amended, and as prescribed in 44 Code of Federal Regulations, part 205. For certain situations, the President may declare an emergency with or without a Governor's request, as specified in Title V of P.L. 93-288, as amended. Under Title V, the President may direct the provision of emergency assistance, either at the request of a governor (Section 501.(a)), or upon determination by the Cupertino Emergency Plan 36 September 2005 President that an "emergency exists for which the primary responsibility for response rests with the United States..." (Section 501.(b)). Federal Coordinating Officers (FCOs) work with the State Coordinating Officer (SCO) to identify overall requirements, including unmeet needs and evolving support requirements, and coordinate these requirements with the Emergency Support Functions (ESFs). The State OES participates in Disaster Field Office (DFO) activities. It coordinates emergency response and recovery activities with the Federal Regional Operations Center (ROC) and the Joint Information Center (JIC). In conjunction with the federal government, it directs and coordinates recovery programs to mitigate future disasters and to recover disaster costs. Cupertino Emergency Plan 37 September 2005 BLANK Cupertino Emergency Plan 38 September 2005 X. CONTINUITY OF GOVERNMENT INTRODUCTION A major disaster could result in the death or injury of key government officials, the partial or complete destruction of established seats of government, and the destruction of public and private records essential to continued operations of government. At all levels, government is responsible for providing continuity of effective leadership and authority, direction of emergency operations and management of recovery operations. To this end, it is particularly essential that the County of Santa Clara and all the cities/towns and special districts within the County continue to function as government entities. The California Government Code and the Constitution of California provide the authority for state and local governments to reconstitute themselves in the event incumbents are unable to serve. LINES OF SUCCESSION Article 15 of Chapter 7 of Division 1 of Title 2 of the California Government Code permits the appointment of up to three standby officers for each member of the governing body. This article also provides for the succession of officers who head departments responsible for maintaining law and order, or for furnishing public services relating to health and safety. The standby officers shall have the same authority and powers as the regular officers or department heads. Additionally, Article 15 outlines procedures to assure continued functioning of political subdivisions in the event the governing body, including standby officers, are unavailable to serve. CITY OF CUPERTINO ORDER OF SUCCESSION In the City Manager's absence or incapacitation, the City Council has established the following order of succession for the Office of City Manager (Resolution No. 01-155): a. Director of Administrative Services b. Director of Public Works c. Director of Community Services d. Director of Parks and Recreation. The City Manager Pro Tempore shall serve until the City Manager is available or - until a successor is appointed by the City Council. Cupertino Emergency Plan 39 September 2005 Questions regarding the availability of the City manager shall be decided by the City Council, or any remaining available members of said body. RECONSTITUTION OF THE GOVERNING BODY Cities/Towns Article 15 authorizes local governing bodies (City Councils) to convene, as soon as possible, whenever a state of emergency or local emergency exists and at a place not necessarily within the political subdivision. Under Article 15, the duties of a governing body during emergencies include ascertaining the damage to the jurisdiction and its personnel and property, reconstituting itself and any subdivisions, and performing functions in preserving law and order and furnishing local services. Article 15 of Chapter 7 of Division 1 of Title 2 of the California Government Code establishes a method for reconstituting the governing body. It authorizes that, should all members, including all standbys be unavailable, temporary officers shall be appointed by the Chair of the County Board of Supervisors in which the political subdivision is located, or by the Chair of the Board of Supervisors of any other county within 150 miles. During a disaster, if a City Council member is absent or incapacitated, and a quorum cannot be reached, former Council Members will be temporarily reappointed beginning with immediate past council members and then to prior years, beginning with the most recent. Questions regarding the availability of City Council members shall be decided by the remaining available members of said body. PROTECTION OF VITAL RECORDS In the City of Cupertino, the City Clerk's Office is responsible for the preservation and protection of vital records. Each department within the City shall identify, maintain, and protect its vital records. Vital records are defined as those records that are essential to the rights and interests of individuals, governments, corporations and other entities, including vital statistics, land and tax records; license registers, articles of incorporation, and historical information. Vital records may also include those records essential for emergency response and recovery operations, including utility system maps, emergency supply and equipment locations, emergency operations plans and procedures, and personnel rosters. Certain vital records will be essential to the reestablishment of normal government functions, serving to protect the rights and interests of government. Cupertino Emergency Plan 40 September 2005 These vital records may include the City charter, statutes, ordinances, court records, City Council and Commissions Agendas, Minutes, Orders and financial records of Cupertino. Vital records of Cupertino are routinely stored in the secure facilities of the Iron Mountain Storage Company. Electronic files are copied weekly and stored off site. Cupertino Emergency Plan 41 September 2005 BLANK Cupertino Emergency Plan 42 September 2005 XI. VOLUNTEERS AND DISASTER SERVICES WORKERS (DSWs) Background Civilians frequently offer their services to professional first responders during emergency situations and catastrophic disasters. These services can be simple offers of food and drink or up to, and including, physical labor or professional services and expertise. Often public spirited individuals may volunteer for training during non -emergency periods for skills which may be employed during situations. The key to successful volunteer employment is to identify individual skills and utilize the volunteers in a safe, supervised manner to the extent of their capabilities. Volunteer and Private Agencies Volunteers and private agencies constitute a significant part of Cupertino's own emergency response system. The American Red Cross and Salvation Army are essential elements of the public response efforts to meet the care and shelter needs of disaster victims. Private sector medical/health resources provide emergency medical care Volunteer groups and private agencies such as the Cupertino Community Services, Inc. have agreed to mobilize volunteers and other resources through their own systems. These agencies are represented in the Cupertino EOC by prior arrangement. Private agencies, organized groups and service clubs which desire to volunteer to perform specific tasks during emergencies should identify their interests and goals to the Office of Emergency Services for recognition and registration. Individual volunteers within the City of Cupertino are recruited and administered by City departments during non -emergency times. Employment during emergencies will be coordinated by the EOC Personnel Branch, as needed. The Volunteer Center of Silicon Valley will assist with the coordination of spontaneous disaster volunteers. Disaster Service Workers The State defines Disaster Services Workers as: 1. Any person properly registered for the purpose of engaging in disaster service; 2. Public employees and unregistered persons impressed into service during a local, state or war emergency by competent authority; and Cupertino Emergency Plan 43 September 2005 The State's Disaster Services Worker program identifies 13 specific classifications and general duties: a. Animal Rescue, Care and Shelter b. Communications c. Community Emergency Response Team (CERT) d. Finance and Administration e. Human services f. Fire g. Laborer h. Law Enforcement i. Logistics j. Medical and Environmental Health k. Safety Assessment Inspector I. Search and Rescue m. Utilities Volunteer firefighters are not DSWs. Non -paid volunteers, registered under this program, are considered to be acting within the scope of disaster service duties while assisting any unit of an emergency organization or performing any act contributing to the protection of life and property, or mitigating the effects of an emergency or potential emergency. Either: a. under the authorization of a duly constituted superior in an emergency organization, or b. under the supervision and direction of the American Red Cross. Disaster Service Workers (Volunteers) must be registered with the City Clerk's Office and execute a signed loyalty oath or affirmation subscribed by an officer authorized to administer oaths. The following City representatives are authorized to administer the oath: o City Clerk o Deputy City Clerk o Admin Clerk/City Clerk's Office o Human Resources Technician o Emergency Services Coordinator The City Clerk may appoint other officers to administer the oath, as needed. Appropriate training may be required for certain classifications of Disaster Service Workers. Cupertino Emergency Plan 44 September 2005 All registered Disaster Service Workers are eligible to submit claims for Worker's Compensation for injuries sustained while performing disaster service under the same authority and guidelines as paid government employees. Volunteers, who are not US citizens and do not want to take the loyalty oath, may register as volunteers through the City Volunteer program. Worker's Compensation coverage is also available for these volunteers. All volunteers are reminded to avoid putting themselves in harm's way and not to attempt activities that will cause them injury. Activation of DSWs and City Volunteers During instances of activation of the EOC, pre -registered volunteers (DSWs) can be available to assist in the disaster response, based on their qualifications. During self -announcing natural disasters, if no contact can be established with the City EOC or their City contact person, pre -registered volunteers, who know their assignments, should proceed to the EOC or identified emergency work site, independently. "Self -dispatched" DSW's will be considered on duty during their direct travel time to and from the EOC and/or emergency worksite during self - announcing events. Before departing their home or place of business/work site, contact should be attempted, by telephone, cell phone, FAX or e-mail, with the City Hall switchboard, Office of Emergency Services or City EOC to confirm that their services are needed. For other events (natural and manmade), requests for DSWs will be announced via telephone, courier, radio and television (cable and/or commercial stations). Volunteers will not respond to any act of Terrorism unless specifically requested by the EOC or their City contact person. DSWs and City Volunteers who have not been assigned specific disaster functions should not activate unless requested. Cupertino Amateur Radio Emergency Service (CARES) CARES members play a significant role in EOC operations, reporting to the Situation Analysis Branch. Members donate their time, personal communications equipment and expertise to maintain an alternate set of communications channels (Voice/packet computer/Bulletin Board/Amateur TV) for the City's disaster response. This group of federally licensed radio operators provide reliable communications between City and County EOCs and the Alternate EOC, as well as operating from various field locations such as fire stations, school campuses and medical Cupertino Emergency Plan 45 September 2005 facilities to provide situation status. The are also the primary means of communication between the EOC and CERT Teams. During self -announcing natural disasters, CARES members may self -dispatch and commence windshield surveys to provide situation status and preliminary safety assessments, provided it is safe to do so. CARES members will not respond to manmade disasters unless authorized by the EOC Director. CARES members also respond to Mutual Aid requests and may become part of the Santa Clara County Operational Area ARES/RACES team. Certified under the State's Disaster Service Worker program, CARES perform a valuable service for their neighbors. Information on their programs is available through the Office of Emergency Services or from their Web site www.cupertinoares.org. Community Emergency Response Team (CERT) The City of Cupertino actively recruits and trains individuals for membership on neighborhood CERT teams to assist in caring for their neighbors and families during disasters. In addition, CERT teams may be deployed throughout the City, as needed, to assist unprepared neighborhoods and first responders. CARES members are part of neighborhood CERT teams and provide situation status updates to the EOC. CERT training follows FEMA guidelines and includes 18 hours of training in personal preparedness, NIMS, ICS, neighborhood organization, disaster medicine, light search and rescue, disaster psychology, terrorism awareness, hazardous materials awareness, fire safety & suppression, START Triage, safety assessment, cribbing and utility control. CERT graduates are qualified to recruit and coordinate their neighbors and organize local CERT teams. Teams receive guidance and support from Cupertino OES. Area CERT teams are organized by the OES CERT Coordinator and train to respond outside their local neighborhood. The EOC CERT/MRC Unit reports to the Fire and Rescue Branch. Medical Reserve Corps (MRC) In October 2003, Cupertino OES received a three year grant to develop a Medical Reserve Corps. The purpose of the group is to increase the disaster medical response capability of the community. Cupertino Emergency Plan 46 September 2005 — They recruit local health care professionals (all levels), mental health professionals, dentists, veterinarians and others, as needed. They stock supplies to assist the community. In addition, they train CERT team members in advanced First Aid. MRC volunteers staff the First Aid function of ICS on Area CERT teams. All MRC members receive NIMS and ICS training. Many are CERT graduates. Block Leaders The City Manager's Office recruits neighborhood leaders to better connect the community with the government. Block Leaders conduct a variety of activities to help bring neighbors together and improve communication in a diverse community. During disasters, block leaders know how and where to report emergency information on behalf of their block. They are not required to complete CERT training and are relied upon only for their situation status updates. City Employees Are Disaster Service Workers Section 3100 of the California Government Code specifies that all Public Employees are Disaster Service Workers when extended emergencies or - catastrophic disasters occur. Department heads are charged to designate qualified City employees for duty in the EOC when activation is ordered. EOC Staff Section heads must design Section shift schedules that establish 24 hour work coverage for periods when EOC activation is ordered. EOC staffing should include clerical assistance as required. EOC Staff assignments (one primary and two alternates) are pre - designated by the City Manager and Department Heads. Department heads are responsible for ensuring adequate staff members are trained to staff EOC assignments. (Appendix 8) Function Responsibilities. (Appendix 9) Organization Chart During Working Hours: When a major emergency or catastrophic disaster occurs, all on -duty City Staff must remain at work until properly relieved or excused by their superiors. Families of employees should be contacted to confirm their status as soon as conditions permit. Cupertino Emergency Plan 47 September 2005 During Non -Duty Hours: During non -working hours, employees with EOC or other emergency/disaster assignments when emergencies or catastrophic disaster occur, should: 1. Immediately look to the safety and security of their families 2. As soon as possible, contact their City workstation or EOC Section to advise their Section Chief of their family status and availability for disaster duties. a. Employee work information can be retrieved, via recorded announcement, that may be accessed by calling 777.3200. 3. If the employee is unable to report for duty, due to road closures or other transportation problems, he should report to the nearest government agency and offer assistance, if needed. The employee will be compensated if appropriate time verification is presented. Employee Emergency Preparedness Training All new employees are required to attend the BEST training session on Emergency Preparedness. The class includes NIMS/SEMS, personal preparedness, building evacuation, fire safety and terrorism. All City Employees are also required to take regular First Aid and CPR training. In addition, the City provides an opportunity each year for employees to purchase personal/ family disaster preparedness supplies at discount prices. An announcement of this sale will be distributed to Department workstations. Specialized / Technical Training such as RIMS reporting, action planning, message drafting and communications is available for new EOC Staff members. For those interested employees, additional preparedness information and self- help videos are available through the Emergency Services Coordinator. City employees are also encouraged to attend free CERT training sessions or other programs offered by the American Red Cross, CARES and other organizations involved in Disaster Preparedness. Contact the Office of Emergency Services for training schedules, dates, times and enrollment information (777.3335). City Emergency Response Team (ERT) Each city facility has a designated Emergency Response Team. Team members are employees who volunteer to take a lead role in disaster response. They assist with building evacuations during fires, bomb threats and earthquakes. If first responders are unavailable, they may perform duties of fire suppression, Cupertino Emergency Plan 48 September 2005 First Aid and Search and Rescue. Members receive training through the Office of Emergency Services. Spontaneous Volunteers Citizen volunteers who are not pre -registered but desire to serve their community in times of actual emergencies or disasters are called spontaneous volunteers. The City has a MOU with the Volunteer Center of Silicon Valley to manage spontaneous volunteers, including registration and screening to determine their potential for appropriate deployment when needed. Prior to activation of the Volunteer Center function, it is likely that the City will providing initial recruitment and screening of spontaneous volunteers. Cupertino Emergency Plan 49 September 2005 ' l ► Cupertino Emergency Plan 50 September 2005 XII. RECOVERY OPERATIONS INTRODUCTION Recovery operations refer to those measures undertaken by the City following disaster. Effective recovery consists of a complex array of interdependent and coordinated actions that may include Federal and State disaster relief efforts. A successful recovery starts at the moment of impact. There is no clearly defined separation between the response and recovery efforts. Recovery operations are divided into two phases. 1. Short Term which involves protection of life and restoration of infrastructure. Long Term recovery consists of actions that will return the jurisdiction back to normal pre -disaster levels of service. SHORT TERM OBJECTIVES Protection of individual well-being Restoration of family unity — Provisions for essential public services LONG TERM OBJECTIVES Permanent restoration of private and public property Economic and resource stabilization Restoration of normal government operations Assess needs for hazard mitigation Updating plans based on lessons learned DISASTER RECOVERY /DISASTER ASSISTANCE CENTERS Joint federal/state Disaster Recovery /Disaster Assistance Center (DRC/DACs) may be set up in disaster affected areas. Locations and telephone numbers will be distributed via fliers to affected neighborhoods and/or public service announcements via the media (print/radio/television). These centers are staffed, using the one -stop shopping, concept by disaster relief agencies' specialists, local officials and representatives from private relief organizations. Individual citizens and organizations desiring to donate money, food, clothing and other goods or services to disaster victims may contact these DRC/DACs for delivery/ pick-up instructions. Federal relief policy calls for cash donations to be given to private non-profit organizations involved in disaster relief services. Cupertino Emergency Plan 51 September 2005 FEDERAL / STATE AGREEMENT Following each Presidentially declared emergency or major disaster, the Regional Director of the Federal Emergency Management Agency (FEMA) and the Governor execute a document called the Federal / State Agreement. This Agreement includes hazard mitigation. See Chapter XIII. ROLES AND RESPONSIBILITIES Federal The Director of the Federal Emergency Management Agency is responsible for hazard mitigation actions under the Federal / State Agreement. The FEMA Region IX Director, in coordination with the Governor's Authorized Representative, shall: a. Provide for a joint Federal/State/Local Hazard Mitigation Team to survey the affected area and plan for hazard mitigation. b. Appoint a Hazard Mitigation Coordinator to serve on the Team. c. Discuss hazard mitigation with local, state and federal officials. d. Coordinate with the State Hazard Mitigation Coordinator. e. Verify the study recommendations comply with Building Codes, specifications for repair and construction standards. f. Make sure hazard mitigation is actually done. g. Provide technical advice and assistance. h. Encourage state and local governments to adopt safe zoning and construction standards. i. Ensure that federal efforts are in addition to local and state efforts. j. Encourage initiative by state and local governments. k. After floods, follow Federal Emergency Management Agency Flood Plain Management Regulations. Cupertino Emergency Plan 52 September 2005 State a. Office of Emergency Services The Governor will appoint a representative of the Office of Emergency Services to be the Governor's Authorized Representative. This person will be responsible for state hazard mitigation activities under the Federal / State Agreement. The Governor's Authorized Representative will also work with federal agencies to ensure state and local participation in hazard mitigation planning. b. State Hazard Mitigation Coordinator The State Hazard Mitigation Coordinator, along with the Governor's Authorized Representative, shall: 1. Arrange for consultations on the findings and recommendations from the joint survey and shall follow up to ensure that timely and adequate local and state hazard mitigation actions are taken. 2. Provide funding or technical assistance to eligible applicants. Arrange for state inspection or audit to verify compliance with approved hazard mitigation measures. 4. Upon completion of approved hazard mitigation activities in accordance with the Federal / State Agreement, submit a final report of compliance with hazard mitigation requirements by state and local governments through the Governor's Authorized Representative to the Federal Emergency Management Agency Region IX Director for review and acceptance. 5. Accomplish hazard mitigation planning in accordance with the Federal/State Agreement. 6. Provide advice and assistance on hazard mitigation measures to applicants, private organizations, and individuals. Evaluate or have the applicant evaluate the natural hazards in the disaster area and make mitigation Cupertino Emergency Plan 53 September 2005 recommendations. Follow up with applicants to ensure that, as a condition for any grant or loan under the Act, hazard mitigation actions are indeed taken. 9. Follow up with applicants to ensure that hazard mitigation plans are submitted (not later than 180 days after the emergency declaration) to the FEMA Regional Director for concurrence. 10. Review and update disaster mitigation portions of emergency plans as needed. Local a. Applicant -City of Cupertino The City's Authorized Representative is responsible for local performance of hazard mitigation measures under the terms of the Federal/State Agreement. The City's Authorized Representative, in coordination with the Governor's Authorized Representative shall: Appoint a Local Hazard Mitigation Coordinator to work with the Federal/ State Hazard Mitigation Team. 2. With respect to any project application, submit adequate assurance that required hazard mitigation measures have been taken or will be completed. 3. To the extent of legal authority, implement and enforce land use regulations and safe construction practices which are agreed upon as conditions for FEMA grants or loans. Cities may request state or federal advice or assistance in taking these actions. 4. Provide evidence of compliance with conditions for any approved FEMA grants or loans as required by the Governor's Authorized Representative. b. Local Hazard Mitigation Coordinator Working with the Federal/State Hazard Mitigation Team, the City's Hazard Mitigation Coordinator shall: 1. Assess disaster damage within the local jurisdiction. Cupertino Emergency Plan 54 September2005 Arrange for local participation in the Federal/State Hazard Mitigation Team. 3. Inform local officials and citizens about significant team activities, collect any local comments on these matters and report them to the Hazard Mitigation Coordinator. Work with the Federal/State Hazard Mitigation Team to review and update existing hazard mitigation plans, or in developing new hazard mitigation plans. Cupertino Emergency Plan 55 September 2005 BLANK Cupertino Emergency Plan 56 September 2005 XIII. HAZARD ANALYSIS AND MITIGATION INTRODUCTION The City of Cupertino strives to be a safe place to live and work. However, potential natural threats to life and property exist from earthquakes, floods, wildfires and landslides. Cupertino is divided into 13 geological / seismic hazard zones. The specific natural hazards that could happen in each zone are defined in the Section 6, Public Health and Safety of the Cupertino General Plan, partially quoted here. An analysis of all hazards, that could potentially occur in the City, and a rating of their impact(s) is listed later in this chapter. Civil Disturbance Potential for civil disturbance occurs when political leaders and other celebrities, who may present controversial views, participate in local public events. In addition, local businesses and other groups may be targeted for unpopular practices. Cupertino's law enforcement (Santa Clara County Sheriff's Office) regularly gathers intelligence information, coordinates with City staff and prepares for these events. Dam Failure Stevens Creek Dam is owned by Santa Clara Valley Water District. It has the capacity to hold 1 billion, 200 million gallons of water. It was seismically retrofitted in to withstand a magnitude earthquake. Additional information about the emergency preparedness for the dam is located in the Stevens Creek Dam Emergency Plan, updated in 2005. Seismic Hazards Cupertino is located in an area faced with a high risk of earthquakes. The City is seismically active. The mountains and lower foothills of Cupertino are crossed by the San Andreas Fault, which moves side to side ( Right Lateral (Strike -Slip) Fault — Displacement: Horizontal) and its two splinter faults, the Sargent-Berrocal and Monta Vista fault systems, which move up and down (Thrust (Dip -Slip) Fault — Displacement: Vertical.) The San Andreas and the Sargent-Berrocal fault systems are in the mountains of Cupertino's planning area. The Monta Vista Fault follows the line between the valley floor and the hillsides where urban development has taken place. This fault is potentially active. Although it had not shaken in the last 11,000 years, it did produce a magnitude 3.0 earthquake in 2004. The potential exists and is considered when reviewing urban development. Cupertino Emergency Plan 57 September 2005 Ground shaking is the greatest hazard in an earthquake. The "maximum probable" intensity earthquake on the San Andreas is 7.0 magnitude, Monta Vista 6.8 magnitude and Sargent-Berrocal 6.8 magnitude on the Richter Scale. They could cause considerable damage in the City, depending upon the length of time the ground shakes and the type of soil being shaken. The Cupertino General Plan includes maps of different soil types in Cupertino. The Association of Bay Area Governments website (www.abag.ca.gov) contains maps that show the effects of ground shaking on the various soil types in Cupertino and other cities. Energy Emergencies Private companies provide electricity (Pacific Gas and Electric (PG&E)), fuel (various) and water (San Jose Water Company & California Water Company) to the City. Efforts are made to coordinate emergency response efforts with the companies and keep the community informed about service disruptions. Floods Stevens Creek and Calabazas Creek flow through Cupertino. With sufficient rainfall, either has a potential to flood low lying areas. In additional, large water storage tanks have the potential to rupture and cause temporary flooding. Flood plain maps and water storage tank locations are listed in the Cupertino General Plan. Hazardous Materials Cupertino's Fire Department (Santa Clara County Fire) trains for response to ground and airborne contaminants. Businesses using hazardous materials are monitored. Vehicles transporting hazardous materials on local highways can also pose a threat when involved in vehicle accidents. Landslides Landslides are the greatest geological hazards to the foothills and low mountains of the City and adjacent area. Landslides can move earth up and down. The sliding of a slope is a normal geological process that widens valleys and flattens slopes. Occurrences can range from rapid rock falls to slow soil and bedrock creep. Natural contributing causes include weak soil and rock over hillsides made steeper by rapid stream erosion, adverse geological structure, ground water levels and high rainfall rates. Man-made causes include improper grading, excessive irrigation, removal of natural vegetation and altering surface and sub- surface drainage. Transportation Accidents Planes, trains, trucks and automobiles move through the community, daily. The magnitude of community impact varies with the size and cargo of each. Cupertino Emergency Plan 58 September 2005 Terrorism / Weapons of Mass Destruction The threat of organized groups or local individuals attempting to generate fear, panic and injuries seems remote, but it is considered a potential hazard. Attempting to prepare for all possible scenarios is an ongoing process involving the City, law, fire and volunteer response organizations. Wildland / Urban Interface Fires Many homes rest on the hillsides of Cupertino. Residents must participate in proper land clearing techniques and planting fire resistant landscape in order to reduce the possibility of catastrophic fires. Other safety suggestions can be obtained through the Santa Clara County Fire Dept. 408 378-4010. History of Disasters/Major Emergencies in Cupertino and Santa Clara County Feb 1963 May 1972 July 1973 March 1974 May/Nov 1979 Jan 1982 Jan 1983 April 1984 July 1985 Feb 1986 Aug 1989 Oct 1989 Jan 1991 Jan 1995 Feb 1995 January 1997 Feb 1998 Feb 2000 Oct 2004 Flood and Rainstorms Freeze Drought Gasoline Purchasing Problems Gasoline Shortage Winter Storms Winter Storms Morgan Hill Earthquake 6.2M $7.265 million damage 27 injuries Fires Winter Storms Mediterranean Fruit Fly Loma Prieta earthquake Freeze Winter Storms Late Winter Storms Floods 1 M $727.7 million damage Calabazas Creek flood at Bollinger and Miller Terrorist Threat DeAnza College Citywide power outage Cupertino Emergency Plan 59 September 2005 fin Type Frequency Severity Infrequent Sometimes Frequent Low Moderate High Civil Disturbance X X X X Dam Failure X X Earthquake M<5 X X Earthquake M>5 X X Energy Emergencies X X Floods X X X X Hazmat X X X X Landslides X Tl-X Transportation Accidents X X X X Terrorism/WMD X X X Wildland Urban Interface Fires X X X The ratings assigned are based upon a review of historical date and the laws of probability. Cupertino Emergency Plan 60 September 2005 HAZARD MITIGATION PURPOSE To assist local communities to lessen the effects of future disasters, Congress passed The Robert T. Stafford Disaster Relief and Emergency Assistance Act, P.L. 93-288 as amended. (Stafford Act) THE CASE FOR HAZARD MITIGATION Every disaster can teach us valuable lessons about building construction, land use, and emergency response. Unfortunately, many of these lessons are soon forgotten, and there is a tendency to return to the poor construction, unsafe land use, and other shortsighted practices that added to the disaster's negative impact. For this reason the Stafford Act requires safe land use and construction practices as a condition of receiving federal disaster aid. Refer to the Cupertino General Plan, Health & Safety Section, for local mitigation activities. HAZARD MITIGATION ACTIONS Avoiding a hazard usually involves restricting land use near the hazard area. This can be accomplished by: Zoning a. Authority to Zone Zoning is usually a function of local government, except where state or federally owned lands and school districts are exempt from local zoning laws. Other interests may propose zoning regulations, but only local government can adopt them. By mutual agreement, state or federal restrictions may be locally adopted and enforced. b. Limitations Zoning can be useful, but its powers are limited. Therefore, zoning usuall reflects, rather than dictates, current lands use trends. Zoning is vulnerable to political pressure; this is particularly true if an area is very attractive for development and rarely experiences major disasters. Zoning is generally best suited to restricting the use of smaller areas (suc' as very steep slopes) within larger areas, as opposed to restricting large areas (such as areas of potential earthquake shaking). Cupertino Emergency Plan 61 September 2005 Purchase The most reliable way to restrict the use of land is to buy the land outright. Although this can be expensive, costs must be weighed against the costs of future disasters. Lands purchased for hazard mitigation can often be used for parks, agriculture, or other constructive purposes. In Santa Clara County, the Mid Peninsula Regional Open Space District is a public agency that buys open space for, among other reasons, hazard mitigation. Improve Building Standards Buildings in hazardous areas can often be made safe. This can be as simple as adding a fireproof roof, or as extensive as tearing the building down and starting over. Local Standards Building codes are usually a function of local government, except where state or federal buildings are exempt from local codes. Codes can be strengthened for hazardous areas. Usually stronger codes are enforced only for new construction or remodeling, but some recent laws require hazard related inspections for existing buildings that are considered at risk. The idea is that inspections will produce a knowledge of liability, which will motivate the owners to improve their buildings. State Standards For state owned facilities and schools that are outside the jurisdiction of local governments, construction standards are adopted and enforced by the responsible state agency(s). In some cases, these standards may serve as models for local governments. a. Conditions for Assistance As a condition for state approval of loan or grant assistance, as a result of a Major Disaster or Emergency declaration, the Governor's Authorized Representative may recommend to the Federal Emergency Management Agency Regional Director that the Associate Director prescribe certain construction standards for Federal Emergency Management Agency assisted projects for hazard mitigation purposes. Cupertino Emergency Plan 62 September 2005 Federal Standards a. Scope of Authority Federal agencies adopt and enforce federal standards for federal buildings. In some cases these federal construction standards may serve as model standards for state and local governments. b. Conditions for Assistance The Federal Emergency Management Agency Regional Director may suspend or refuse to approve any project application until he/she is satisfied that the work will result in a facility or structure that is safe for its intended use. A federal agency may require local or state governments to adopt and enforce certain hazard mitigation regulations as a condition for federal assistance or participation in federally assisted programs. Section 409, Stafford Act authorizes, as a condition of any disaster loan or grant made under the provisions of this Act, the recipient shall agree that any repair or construction to be financed therewith shall be in accordance with applicable standards of safety, decency, and sanitation and in conformity with applicable codes, specifications, and standards, and shall furnish such evidence of compliance with this section as may be required by regulation. As a further condition of any loan or grant made under the provisions of this Act, the State or local government shall agree that the natural hazards in the areas in which the proceeds of the grants or loans are to be used shall be evaluated and appropriate action shall be taken to mitigate such hazards, including safe land use and construction practices, in accordance with standards prescribed or approved by the President after adequate consultation with the appropriate elected officials of general purpose local governments, and the State shall furnish such evidence of compliance with this section as may be required by regulation. :7�11Iy��71�7I_r.I\:7�7 The hazard itself can be reduced. Of course, this depends on the type of hazard: double containment of a storage tank will reduce the hazard from the chemical inside, but we cannot stop an earthquake or a storm. The Hazard Mitigation Team may make recommendations regarding hazard reduction. Cupertino Emergency Plan 63 September 2005 PUBLIC EDUCATION The Cupertino Office of Emergency Services When the public knows what to do before, during, and after a disaster, the impact of the disaster can be greatly reduced. Public education is largely a local function, although the state and federal governments do make a variety of educational materials available. The Cupertino Office of Emergency Services routinely conducts public education seminars on the subject of Disaster Preparedness, CPR, First Aid, Terrorism and related topics. The subject matter, exact times and places are advertised on flyers placed in public locations, current issues of the Cupertino Scene, on the City of Cupertino website, www.cupertino.org/emergency, Parks and Recreation brochures and by telephoning the Office Of Emergency Services at 408.777.3335 Monthly preparedness articles are also published in the Cupertino Scene. Brochures, information and links to other preparedness websites are placed in public buildings and listed on the Cupertino website www.cupertino.org/emergency. Every member of the community has an obligation to educate themselves about emergency plans and preparedness in the city and ensure they are adequately prepared to react and respond. Assistance with preparation is available upon request. Disaster Council / Citizen Corps Council In addition to their emergency planning role, the Disaster Council/Citizen Corps Council provides oversight for engaging citizens in homeland security and promoting community preparedness and family safety in three principal ways; through public education and outreach; through training opportunities; and, through volunteer programs that draw on special skills and interests. Programs include Block Leaders, CERT, Neighborhood Watch, Medical Reserve Corps, and Amateur Radio. These programs work together to increase community involvement and improve safety education. Cupertino actively recruits volunteers for all programs. Cupertino Emergency Plan 64 September 2005 Block Leaders The City Manager's Office recruits neighborhood leaders to better connect the community with the government. Block Leaders conduct a variety of activities to help bring neighbors together and improve communication in a diverse community including safety and preparedness presentations. IQ4Z711 The City of Cupertino trains individuals for participation on neighborhood Community Emergency Response Teams (CERTs) to assist in caring for their neighbors and families during disasters. In addition, CERT Teams may be deployed throughout the City as needed. CERT graduates are qualified to recruit and coordinate their neighbors and to organize local CERT teams. The Cupertino Office of Emergency Services also helps neighborhoods plan and execute Neighborhood Disaster Preparedness exercises to educate neighbors, coordinate CERT Teams efforts, and raise the profile for the need to be prepared. Neighborhood Watch Neighborhood watch meetings present a variety of safety topics and crime prevention topics and participate in community outreach events. Medical Reserve Corps To increase public education and preparedness, MRC members teach CPR and First Aid classes and staff First Aid stations and outreach booths at local community events. Amateur Radio CARES members participate in community outreach events to provide information, demonstrate their capabilities and recruit volunteers. Cupertino Emergency Plan 65 September 2005 BLANK Cupertino Emergency Plan 66 September 2005 XIV. AUTHORITIES AND REFERENCES The Federal Response Plan (for Public law 93-299, as amended), is based upon the fundamental assumption that a significant disaster or emergency will overwhelm the capability of State and local governments to carry out the extensive emergency operations necessary to save lives and protect. property. Letter of Agreement, The Federal Response Plan Federal 1. The Robert T. Stafford Disaster Relief and Emergency Assistance Act, 42 U.S.0 5121 et seq.(P.L.93-288 as amended by P.L.100-707) 2. Civil Defense Act of 1950 (Public Law 920, as amended) (50 U.S.C. App.2251 et seq.) 3. Disaster Relief Act of 1970, as amended (42 U.S.C.Chapter 58 note) 4. Disaster Relief Act of 1974 (88Stat.143; 42 U.S.C. 5121 et seq.) 5. Earthquake Hazards Reduction Act of 1977 (42 U.S.C. 7701 et seq.) 6. Section 4 of Public Law 92-385 (86 Stat.56) 7. Section 43 of the Act of August 10, 1956, as amended (50 U.C.C. App. 2285) 8. Executive Order 12148 of July 20, 1979. Federal Emergency Management 9. Executive Order12673, Delegation of Disaster Relief and Emergency Functions 10. Title 44, Code of Federal Regulations 11. The Federal Response Plan (for PL 93-288), as amended. April 1992 12. The Volunteer Protection Act of 1997 (Public Law 105-19) 13. Federal Response Plan Terrorism Incident Annex, FEMA, February, 1997 14. Presidential Decision Directive-39, June 21, 1995, unclassified abstract 15. Homeland Security Presidential Directive (HSPD)-5, Management of Domestic Incidents 16. Homeland Security Presidential Directive (HSPD)-8, National Preparedness 17. National Incident Management System 2004 18. National Response Plan Cupertino Emergency Plan 67 September 2005 National State NFPA 1600, Standard on Disaster/ Emergency Management and Business Continuity Programs: The National Fire Protection Association, New Orleans, La. 1999. Ed. 2000 It is ... the policy of this state that all emergency services functions of this state be coordinated as far as possible with comparable functions of its political subdivisions, of the federal government including its various departments and agencies, of other states, and of private agencies of every type, to the end that the most effective use may be made of all manpower, resources, and facilities for dealing with any emergency that may occur. California Emergency Services Act Government Code, Ch 7,Div 1, Title 2 Section8550 (e) State Authorities are based on Court Cases, Statutes, Attorney General Opinions, State Regulations, and Constitutional Provisions. 1. California Government Code, Emergency Services Act (Chapter 7 of Division 1 of Title 2). 2. California Natural Disaster Assistance Act. Section 128, California Water Code (California Department of Water Resources - Flood Fighting). 3. Orders and regulations which may be selectively promulgated by the Governor during a state of emergency. 4. California State Emergency Plan, May 1998 5. California Code of Regulations Title 19, Division 2, Office of Emergency Services, Chapter 1, §2400, 6. Standardized Emergency Management System (SEMS) Regulations 7. California Government Code 3100 (Disaster Service Workers) 8. Disaster Assistance Procedural Manual (published by the California Office of Emergency Services) 9. California Emergency Resources Management Plan 10. California Disaster and Civil Defense Master Mutual Aid Agreement and supporting mutual aid documents 11. California Code of Regulations, Title 19, Division 2, Chapter 2, Cupertino Emergency Plan 68 September 2005 Subchapter 3 12. Sections 8587, 8580 & 8657 Government Code 13. Section 3211.9 through 3211.93a, Labor Code 14. Government Code, Section 8587, 8580 and 8614 15. Government Code, Section 8657 16. Labor Code, Sections 3211.9 through 3211.93a 17 Labor Code, Section 5400 et seq. 18 Government Code, Section 3102 19 Title 19, Div 2, Chapter 2, Sub Chapter 3, DSW Rules and Regulations 20. California -Federal Emergency operations Center Guidelines, OES, 1998 21. Nuclear Power Plant Emergency Response Plan, OES, 1998 22. Hazardous Materials Incident Contingency Plan, OES, 1991 23. California Nuclear Emergency/Terrorism Response Plan, OES, Sept,1991 The following portions of the California Government Code and the State Constitution provide authority for the continuity and preservation of state and local government: -Continuity of Government in California (Article IV, Section 21 of the State Constitution) -Legislative Session after War or Enemy Caused Disaster (Sections 9035- 9038, Title 2, Division 2, Part 1, Chapter 1.5, Article 2.5 of the Government Code) -Members of the Legislature (Section 9004, Title 2, Division 2, Part 1, Chapter 1.5, Article 1 of the Government Code -Preservation of Local Government (Article 15 of the California Emergency Services Act) -Preservation of State Records (Sections 14745-14750, Title 2, Division 3, Part 5.5, Chapter 5, Articles 2 and 3 of the Government Code) -Succession to Constitutional Offices (Sections 12700-12704, Title 2, Division 3, Part 2, Chapter 7 of the Government Code) -Succession to the office of Governor (Article V, Section 10 of the State Constitution) -Succession to the Office of Governor (Sections 12058-12063, Title 2, Division 3, Part 2, Chapter 1, Articles 5.5 and 6 of the Government Code) -Temporary County Seats (Section 23600, Title 3, Division 1, Chapter 4, Article 1 of the Government Code) -Temporary Seat of State Government (Section 450, Title 1, Division 3, Chapter 1 of the Government Code) Cupertino Emergency Plan 69 September 2005 The State Emergency Plan is not meant to stand alone. It is intended to be used in conjunction with city, county, operational area (OA), and State agency plans and associated standard operating procedures. State Emergency Plan, May 1998, p1 Operational Area 1. Santa Clara County Operational Area Interim Agreement 2. County of Santa Clara Resolution extending Mutual Aid under Master Mutual Aid Agreement in case of Local Peril or Emergency, May 10, 1965, and similar extensions adopted through resolution by most incorporated cities in Santa Clara County County of Santa Clara County of Santa Clara Emergency Services Ordinance (Division A-8) revised September 23, 1997) City of Cupertino City of Cupertino Resolution providing for the Order of Succession to the Office of City Manager. 2. City of Cupertino Municipal Code Chapter 2.40 3. City of Cupertino Memoranda of Understanding a. Santa Clara Chapter, American Red Cross b. Cupertino Amateur Radio Emergency Services c. Cupertino Community Services, Inc d. Volunteer Center of Silicon Valley Mutual Aid Authorities 1. American Red Cross, Santa Clara Chapter Memorandum of Understanding 2. California Disaster And Civil Defense Master Mutual Aid Agreement 3. California Fire and Rescue Emergency Plan 4. California Law Enforcement Mutual Aid Plan (jurisdictions in Santa Clara County subscribe to the State Plan. There are no local agreements.) 5. Santa Clara County Fire Mutual Aid Plan Cupertino Emergency Plan 70 September 2005