Exhibit CC 06-06-2017 Item No. 2 Presentation on the new City website featuresJune 6, 2017 Bill Mitchell, Chief Technology OfficerJune 6, 2017 Bill Mitchell, Chief Technology Officer2017 Cupertino.org Redesign2017 Cupertino.org Redesign
Key DriversKey DriversFront End: Provide more intuitive & engaging access for site visitors. Back End:Leverage today’s web technology & provide more efficient content management to City staff. Front End: Provide more intuitive & engaging access for site visitors. Back End:Leverage today’s web technology & provide more efficient content management to City staff. Redesigned site launched May 24. Previous site in place since December 2008.Redesigned site launched May 24. Previous site in place since December 2008.Ease of Use for Site Visitors & Content CreatorsEase of Use for Site Visitors & Content Creators
More EngagingMore EngagingHome page features impactful visuals & widgets.•Large-format slide carousel links to spotlight stories & key sections.•News & calendar events link to upcoming City meetings & news. Home page slide carousel Home page features impactful visuals & widgets.•Large-format slide carousel links to spotlight stories & key sections.•News & calendar events link to upcoming City meetings & news. Home page slide carousel Bold pictures & targeted messages welcome site users to a progressive hometown for residents, businesses & visitors. Bold pictures & targeted messages welcome site users to a progressive hometown for residents, businesses & visitors.
Better Device AccessBetter Device AccessMobile access includes search in browser-based and mobile version.Responsive design scales to size of the device. cupertino.orgMobile access includes search in browser-based and mobile version.Responsive design scales to size of the device. cupertino.org~40% of site visits come from mobile devices. Mobile access expected to overtake fixed internet access. ~40% of site visits come from mobile devices. Mobile access expected to overtake fixed internet access.
More IntuitiveMore IntuitiveMain navigation organized by audience & services – Residents, Businesses, Visitors, Our City & Online Services. •Content leading into each major section tells Cupertino’s story. Residents landing page Main navigation organized by audience & services – Residents, Businesses, Visitors, Our City & Online Services. •Content leading into each major section tells Cupertino’s story. Residents landing page Icons on section landing pages link to main categories for easy navigation & information access. Icons on section landing pages link to main categories for easy navigation & information access.
Easier Access to…Easier Access to……City governance info & services offered by departments.…Related news, events & FAQs ondepartment landingpages.…City governance info & services offered by departments.…Related news, events & FAQs ondepartment landingpages.Clearer, easy-to-find info supports commitment to open & transparent government. Clearer, easy-to-find info supports commitment to open & transparent government.
More Efficient e-ServicesMore Efficient e-ServicesGrowing number of apps along with map-based data & other e-services are easy to find. Growing number of apps along with map-based data & other e-services are easy to find. One-stop library links site users to mobile & browser applications, data services & online forms. One-stop library links site users to mobile & browser applications, data services & online forms.
Greater Array of DataGreater Array of DataPublic data in Open Data Portal.OpenGov financial data. GIS data & other City data. Public data in Open Data Portal.OpenGov financial data. GIS data & other City data. An array of data sets gives users insight into City operations & community metrics & info. An array of data sets gives users insight into City operations & community metrics & info.
More User-friendly DataMore User-friendly DataMap services, such as Upcoming Events & Park Finder, show & tell the info. Map services, such as Upcoming Events & Park Finder, show & tell the info. 15+ mapping applications –Community Facilities, Street Cleaning, Bike Routes, Road Closures & more. 15+ mapping applications –Community Facilities, Street Cleaning, Bike Routes, Road Closures & more.
Enhanced CommunicationsEnhanced CommunicationsE-Notification alerts subscribers to meetings,events, job openings, RFPs, etc.Access Cupertino provides 24/7 communication between the community & City staff. Ability to post directly to social media sites. E-Notification alerts subscribers to meetings,events, job openings, RFPs, etc.Access Cupertino provides 24/7 communication between the community & City staff. Ability to post directly to social media sites. E-Notification has ~4,000 subscribers & ~60 categories under events, news & jobs. Access Cupertino sends questions & comments to appropriate City official or staff. E-Notification has ~4,000 subscribers & ~60 categories under events, news & jobs. Access Cupertino sends questions & comments to appropriate City official or staff.
More Efficient…More Efficient……Content updating by designated staff in eachdepartment. …Content review with automated notices sentto designated staff to keep content fresh and up to date.…Accessibility – ADA compliant. …Content updating by designated staff in eachdepartment. …Content review with automated notices sentto designated staff to keep content fresh and up to date.…Accessibility – ADA compliant. New content management platform similar to MS Office.New content management platform similar to MS Office.
More Features on the HorizonMore Features on the HorizonAdditional options in Open Data Portal & Map Apps. Additional mobile apps. Video overviews of City departments. New Recreation & Community Services subsite.Community engagement apps.Additional options in Open Data Portal & Map Apps. Additional mobile apps. Video overviews of City departments. New Recreation & Community Services subsite.Community engagement apps.Website features will continue to grow in the coming months.Website features will continue to grow in the coming months.
Initial ReactionsInitial ReactionsResults of redesign survey to be compiled in July. Results of redesign survey to be compiled in July. “Clean look. Good mobile experience.” –Web user“Clean look. Good mobile experience.” –Web user“Very modern and clean. Easy to navigate and use.” –Resident“The site has a clean look, nice graphics and is designed to navigate easily. … (the) City has done an impressive job with the new site.” –Resident“The site has a clean look, nice graphics and is designed to navigate easily. … (the) City has done an impressive job with the new site.” –Resident“It sure looks much nicer and appears that it will be more user friendly. First impression: big improvement, nice.” –Resident“It sure looks much nicer and appears that it will be more user friendly. First impression: big improvement, nice.” –Resident
Share Your FeedbackShare Your FeedbackYour thoughts are very important. Tell us your reaction to the new site through our survey. Your thoughts are very important. Tell us your reaction to the new site through our survey. Survey open at Cupertino.org/redesignsurveySurvey open at Cupertino.org/redesignsurvey
Thank youThank youNidhi Mathur – Project LeadShivani Tripathi – Technical LeadLynn Fisher – Content Creation & OrganizationLisa McElroy – Testing & Content CleanupRobert Kim & Colleen Lettire – Graphics SupportHimanshu Gautam & Allison Massey – TestingDepartment LeadBrian Babcock, Grace Schmidt, Ari Lattanzi, Pete Coglianese, Lauren Dickinson, May Sui, Mary Redwine, Adam Arza, Julia Kinst, Mariah Dabel, Branton Curt, Rachelle Sander, Kim FreyNidhi Mathur – Project LeadShivani Tripathi – Technical LeadLynn Fisher – Content Creation & OrganizationLisa McElroy – Testing & Content CleanupRobert Kim & Colleen Lettire – Graphics SupportHimanshu Gautam & Allison Massey – TestingDepartment LeadBrian Babcock, Grace Schmidt, Ari Lattanzi, Pete Coglianese, Lauren Dickinson, May Sui, Mary Redwine, Adam Arza, Julia Kinst, Mariah Dabel, Branton Curt, Rachelle Sander, Kim Frey