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17-001 7 Star Service NO. Cl of�—X01 FY 17-18 AGREEMENT BETWEEN THE CITY OF CUPERTINO AND 7 STAR SERVICE FOR CUSTOMER EXPERIENCE INITIATIVE TRAINING THIS AGREEMENT is by and between CITY OF CUPERTINO,a municipal corporation (hereinafter referred to as"City"),and 7 STAR SERVICE,a COLORADO SOLE PROPRIETORSHIP, whose address is (hereinafter referred to as"Consultant"),and is made with reference to the following: RECITALS: A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the Constitution and the statutes of the State of California and the Cupertino Municipal Code. B. Consultant is specially trained,experienced and competent to perform the special services which will be required by this Agreement;and C. Consultant possesses the skill,experience,ability,background,certification and knowledge to provide the services described in this Agreement on the terms and conditions described herein. D. City and Consultant desire to enter into an agreement for CUSTOMER EXPERIENCE INITIATIVE TRAINING upon the terms and conditions herein. NOW,THEREFORE,it is mutually agreed by and between the undersigned parties as follows: 1. TERM: The term of this Agreement shall commence on WEDNESDAY,OCTOBER 18,2017,and shall terminate on SATURDAY,MARCH 31,2018,unless terminated earlier as set forth herein. 2. SERVICES TO BE PERFORMED: Consultant shall perform each and every service set forth in Exhibit"A"which is attached hereto and incorporated herein by this reference. Setup instructions are described in Exhibit"B" which is attached hereto and incorporated herein by this reference. 3. COMPENSATION TO CONSULTANT: Consultant shall be compensated for services performed pursuant to this Agreement in the amount set forth below and as described in Exhibit"A"which is attached hereto and incorporated herein by this reference. Compensation shall consist of the following: Twenty Three Thousand($23,000)plus travel expenses(not to exceed$5,000 for all travel associated with this contract),with Fifty Percent(50%) due upon signing the contract to confirm the dates and the remaining Fifty Percent(50%)due within thirty days of the final session. The total compensation to the Consultant shall not exceed TWENTY- EIGHT THOUSAND($28,000). Consultant shall invoice the City for 50%of training costs upon signing the contract and will invoice the city for the remaining 50%at the conclusion of all training. Consultant will invoice the City for all travel related expenses immediately upon completion of each trip. 4. TIME IS OF THE ESSENCE: Consultant and City agree that time is of the essence regarding the performance of this Agreement. FY 2017/2018 Standard Consultant Agreement 1 5. STANDARD OF CARE: Consultant agrees to perform all services hereunder in a manner commensurate with the prevailing standards of specially trained professionals in the San Francisco Bay Area and agrees that all services shall be performed by qualified and experienced personnel who are not employed by the City nor have any contractual relationship with City. 6. INDEPENDENT PARTIES: City and Consultant intend that the relationship between them created by this Agreement is that of an independent Consultant. The manner and means of conducting the work are under the control of Consultant,except to the extent they are limited by statute,rule or regulation and the express terms of this Agreement. No civil service status or other right of employment will be acquired by virtue of Consultant's services. None of the benefits provided by City to its employees,including but not limited to,unemployment insurance,workers'compensation plans,vacation and sick leave are available from City to Consultant,its employees or agents. Deductions shall not be made for any state or federal taxes, FICA payments,PERS payments,or other purposes normally associated with an employer-employee relationship from any fees due Consultant. Payments of the above items,if required,are the responsibility of Consultant. 7. IMMIGRATION REFORM AND CONTROL ACT(IRCA): Consultant assumes any and all responsibility for verifying the identity and employment authorization of all of his/her employees performing work hereunder,pursuant to all applicable IRCA or other federal,or state rules and regulations. Consultant shall indemnify and hold City harmless from and against any loss,damage,liability,costs or expenses arising from any noncompliance of this provision by Consultant. 8. NON-DISCRIMINATION: Consistent with City's policy that harassment and discrimination are unacceptable employer/employee conduct,Consultant agrees that harassment or discrimination directed toward a job applicant,a City employee,or a citizen by Consultant or Consultant's employee or subcontractor on the basis of race,religious creed,color,national origin,ancestry,handicap,disability,marital status, pregnancy,sex,age,or sexual orientation will not be tolerated. Consultant agrees that any and all violations of this provision shall constitute a material breach of this Agreement. 9. HOLD HARMLESS: Consultant shall, to the fullest extent allowed by law, with respect to all services performed in connection with the Agreement,indemnify, defend, and hold harmless the City and its officers,officials, agents,employees and volunteers from and against any and all liability,claims,actions,causes of action or demands whatsoever against any of them, including any injury to or death of any person or damage to property or other liability of any nature,whether physical,emotional, consequential or otherwise,arising out, pertaining to, or related to the performance of this Agreement by Consultant or Consultant's employees, officers, officials, agents or independent contractors. Such costs and expenses shall include reasonable attorneys'fees of counsel of City's choice,expert fees and all other costs and fees of litigation. In addition to the obligations set forth above, Consultant shall indemnify, defend, and hold the City,its elected and appointed officers, employees, and volunteers,harmless from and against any Claim in which a violation of intellectual property rights,including but not limited to copyright or patent rights, is alleged that arises out of, pertains to, or relates to Consultant's negligence, recklessness or willful FY 2017/2018 Standard Consultant Agreement 2 misconduct under this Agreement. Such costs and expenses shall include reasonable attorneys' fees of counsel of City's choice,expert fees and all other costs and fees of litigation. 10. INSURANCE: On or before the commencement of the term of this Agreement,Consultant shall furnish City with certificates showing the type,amount,class of operations covered,effective dates and dates of expiration of insurance coverage in compliance with the paragraphs below. Such certificates,which do not limit Consultant's indemnification,shall also contain substantially the following statement: "Should any of the above insurance covered by this certificate be canceled or coverage reduced before the expiration date thereof,the insurer affording coverage shall provide thirty(30)days'advance written notice to the City of Cupertino by certified mail,Attention:City Manager." It is agreed that Consultant shall maintain in force at all times during the performance of this Agreement all appropriate coverage of insurance required by this Agreement with an insurance company that is acceptable to City and licensed to do insurance business in the State of California. Endorsements naming the City as additional insured shall be submitted with the insurance certificates. A. COVERAGE: Consultant shall maintain the following insurance coverage: 1. Workers'Compensation:Statutory coverage as required by the State of California. 2. Liabili :Commercial general liability coverage,including sexual abuse and molestation coverage,in the following minimum limits: 1. Bodily Injury: $500,000 each occurrence $1,000,000 aggregate-all other 2. Property Damage: $100,000 each occurrence $250,000 aggregate If submitted,combined single limit policy with aggregate limits in the amounts of$1,000,000 will be considered equivalent to the required minimum limits shown above. 3. Automotive:Proof of automobile insurance required at the California statutory minimums. B. SUBROGATION WAIVER: Consultant agrees that in the event of loss due to any of the perils for which he/she has agreed to provide comprehensive general and automotive liability insurance, Consultant shall look solely to his/her insurance for recovery. Consultant hereby grants to City,on behalf of any insurer providing comprehensive general and automotive liability insurance to either Consultant or City with respect to the services of Consultant herein,a waiver of any right to subrogation which any such insurer of said Consultant may acquire against City by virtue of the payment of any loss under such insurance. C. FAILURE TO SECURE: If Consultant at any time during the term hereof should fail to secure or maintain the foregoing insurance,City shall be permitted to obtain such insurance in the Consultant's name or as an agent of the Consultant and shall be compensated by the Consultant for the costs of the insurance premiums at the maximum rate permitted by law and computed from the date written notice is received that the premiums have not been paid. FY 2017/2018 Standard Consultant Agreement 3 D. ADDITIONAL INSURED: City,its City Council,boards and commissions,officers,employees and volunteers shall be named as an additional insured under all insurance coverages,except any professional liability insurance, required by this Agreement. The naming of an additional insured shall not affect any recovery to which such additional insured would be entitled under this policy if not named as such additional insured. An additional insured named herein shall not be held liable for any premium,deductible portion of any loss, or expense of any nature on this policy or any extension thereof. Any other insurance held by an additional insured shall not be required to contribute anything toward any loss or expense covered by the insurance provided by this policy. E. SUFFICIENCY OF INSURANCE: The insurance limits required by City are not represented as being sufficient to protect Consultant. Consultant is advised to confer with Consultant's insurance broker to determine adequate coverage for Consultant. 11. CONFLICT OF INTEREST: Consultant warrants that it is not a conflict of interest for Consultant to perform the services required by this Agreement. Consultant may be required to fill out a conflict of interest form if the services provided under this Agreement require Consultant to make certain governmental decisions or serve in a staff capacity as defined in Title 2,Division 6,Section 18700 of the California Code of Regulations. 12. PROHIBITION AGAINST TRANSFERS: Consultant shall not assign,sublease,hypothecate,or transfer this Agreement,or any interest therein,directly or indirectly,by operation of law or otherwise,without prior written consent of City. Any attempt to do so without said consent shall be null and void,and any assignee,sublessee, hypothecate or transferee shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer. However, claims for money by Consultant from City under this Agreement may be assigned to a bank,trust company or other financial institution without prior written consent. Written notice of such assignment shall be promptly furnished to City by Consultant. The sale,assignment,transfer or other disposition of any of the issued and outstanding capital stock of Consultant,or of the interest of any general partner or joint venturer or syndicate member or cotenant,if Consultant is a partnership or joint venture or syndicate or cotenancy,which shall result in changing the control of Consultant,shall be construed as an assignment of this Agreement. Control means fifty percent(50%)or more of the voting power of the corporation. 13. SUBCONTRACTOR APPROVAL: Unless prior written consent from City is obtained,only those people and subcontractors whose names and resumes are attached to this Agreement shall be used in the performance of this Agreement. In the event that Consultant employs subcontractors,such subcontractors shall be required to furnish proof of workers'compensation insurance and shall also be required to carry general,and professional liability insurance in reasonable conformity to the insurance carried by Consultant. In addition,any work or services subcontracted hereunder shall be subject to each provision of this Agreement. 14. PERMITS AND LICENSES: Consultant,at his/her sole expense,shall obtain and maintain during the term of this Agreement, all appropriate permits,certificates and licenses including,but not limited to,a City Business License,that may be required in connection with the performance of services hereunder. FY 2017/2018 Standard Consultant Agreement 4 15. RECORDS: Consultant shall maintain complete and accurate records with respect to sales,costs,expenses, receipts and other such information required by City that relate to the performance of services under this Agreement. Consultant shall maintain adequate records of services provided in sufficient detail to permit an evaluation of services. All such records shall be maintained in accordance with generally accepted accounting principles and shall be clearly identified and readily accessible. Consultant shall provide free access to such books and records to the representatives of City or its designees at all proper times,and gives City the right to examine and audit same,and to make transcripts therefrom as necessary,and to allow inspection of all work,data,documents,proceedings and activities related to this Agreement. Such records,together with supporting documents,shall be kept separate from other documents and records and shall be maintained for a period of three(3)years after receipt of final payment. If supplemental examination or audit of the records is necessary due to concerns raised by City's preliminary examination or audit of records,and the City's supplemental examination or audit of the records discloses a failure to adhere to appropriate internal financial controls,or other breach of contract or failure to act in good faith,then Consultant shall reimburse City for all reasonable costs and expenses associated with the supplemental examination or audit. INTELLECTUAL PROPERTY.The following provisions shall apply with respect to copyrightable works,trademarked concepts and ideas,training programs and worksheets,(collectively, "Intellectual Property"): Consultant's Intellectual Property. Consultant retains all rights to its Intellectual Property that is shared while consulting or during training or facilitated sessions in connection with this Agreement. City acknowledges and agrees that (a) the Services, and Documentation are protected by United States and international copyright,trademark,patent,trade secret and other intellectual property or proprietary rights laws,(b)Consultant retains all right, title and interest(including,without limitation,all patent,copyright, trade secret and other intellectual property rights) in and to the Services, any Documentation, any other deliverables,any and all related and underlying derivative works or modifications of any of the foregoing. Licensing fee.A license to deliver the customized training sessions developed by Consultant can be purchased but is not included in his contract. The customized training sessions developed by Consultant for City remain the property of Consultant. Permission is NOT granted for City to deliver the material that is created for City unless it is presented by Consultant. City shall not use the material for any other purpose other than those expressly agreed upon and cannot be shared with other individuals or other organizations outside of City and its affiliated facilities.The copyright and contact information of Consultant must remain on all materials. Audio or Video Recording of Consultant's Service Programs.No audio or video recording of Consultant's presentations in connection with this Agreement is permitted without the prior express written consent of Consultant.At the sole discretion of Consultant,additional fees will apply if any recording is authorized. 16. NOTICES: All notices,demands,requests or approvals to be given under this Agreement shall be given in writing and conclusively shall be deemed served when delivered personally or on the second business FY 2017/2018 Standard Consultant Agreement 5 day after the deposit thereof in the United States Mail,postage prepaid,registered or certified,addressed as hereinafter provided. All notices,demands,requests,or approvals from the Consultant to the City shall be addressed to the City at: 10300 Torre Ave.,Cupertino, CA,95014,Attention:Director of Recreation and Community Services. All notices,demands,requests,or approvals from City to Consultant shall be addressed to Consultant at: Attention:RUBY NEWELL- LEGNER. 17. TERMINATION: In the event Consultant fails or refuses to perform any of the provisions hereof at the time and in the manner required hereunder,Consultant shall be deemed in default in the performance of this Agreement. If such default is not cured within the time specified after receipt by Consultant from City of written notice of default,specifying the nature of such default and the steps necessary to cure such default,City may terminate the Agreement forthwith by giving to the Consultant written notice thereof. City shall have the option,at its sole discretion and without cause,of terminating this Agreement by giving thirty(30)days'prior written notice to Consultant as provided herein. Upon termination of this Agreement,each party shall pay to the other party that portion of compensation specified in this Agreement that is earned and unpaid prior to the effective date of termination. 18. COMPLIANCES: Consultant shall comply with all state or federal laws and all ordinances,rules and regulations enacted or issued by City. Consultant shall obtain a Cupertino Business License and further comply with the City's Minimum Wage Ordinance as set forth in Cupertino Municipal Code Chapter 3.37. 19. CONFLICT OF LAW: This Agreement shall be interpreted under,and enforced by the laws of the State of California excepting any choice of law rules which may direct the application of laws of another jurisdiction. The Agreement and obligations of the parties are subject to all valid laws,orders,rules,and regulations of the authorities having jurisdiction over this Agreement(or the successors of those authorities.) Any suits brought pursuant to this Agreement shall be filed with the courts of the County of Santa Clara,State of California. 20. ADVERTISEMENT: Consultant shall not post,exhibit,display or allow to be posted,exhibited,displayed any signs, advertising,show bills,lithographs,posters or cards of any kind pertaining to the services performed under this Agreement unless prior written approval has been secured from City to do otherwise. 21. WAIVER: A waiver by City of any breach of any term,covenant,or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term,covenant,or condition contained herein,whether of the same or a different character. 22. INTEGRATED CONTRACT: This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto,and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the FY 2017/2018 Standard Consultant Agreement 6 provisions hereof. Any modification of this Agreement will be effective only by written execution signed by both City and Consultant. 23. INSERTED PROVISIONS: Each provision and clause required by law to be inserted into the Agreement shall be deemed to be enacted herein,and the Agreement shall be read and enforced as though each were included herein. If through mistake or otherwise,any such provision is not inserted or is not correctly inserted,the Agreement shall be amended to make such insertion on application by either party. 24. CAPTIONS: The captions in this Agreement are for convenience only,are not a part of the Agreement and in no way affect,limit or amplify the terms or provisions of this Agreement. 25. AGREEMENT COORDINATOR: The Agreement Coordinator and representative for CITY shall be:Jeff Milkes,Director, Recreation&Community Service Department. // // // // // // // // // // // // // // FY 2017/2018 Standard Consultant Agreement 7 IN WITNESS,WHEREOF,the parties have caused the Agreement to be executed. 7 STAR.SERVICE CITY OF CUPERTINO A Municipal Corporation --- M�- R"UBNEWELL-LE ER By: JEFF MILKES Titl CERTIFIED SPEAKING PROF. Title: DIRECTOR,RECREATION&COMMUNITY SERVICES Date: Date: APPROVED AS TO FORM: R NDOLPH STEVENSON HOM CITY ATTORNEY ATTEST: GRACE SCHMIDT r CITY CLERK EXPENDITURE DISTRIBUTION: Account No: 100-60-601700-702 Amount: $2$,000 FY 2017/2018 Standard Consultant Agreement 8 EXHIBIT A CONSULTANT SERVICES TO BE PERFORMED The CONSULTANT will provide 7 STAR SERVICE—CUSTOMER EXPERIENCE INITIATIVE TRAINING in,but not limited to,the following programs: Topic/Segment Package Diseount; Proposed Date Audience Description Ruby presents her signature"7 Star Service Qct 18 Culture Training Program"and then works 2017 4 Customer with the management staff to outline their 7 Service Pillars to promote a 7 Star Service Culture— 9am 4 m, p Initiative this becomes the strategic framework for with lunch planning the Customer Experience Initiative. served " Ruby presents a fun,inspiring,and motivating/teambuilding session to build trust and understanding. During the session, Oct 19; Motivating/ we will roll out the customer experience 2017 Teambuilding 35 Team Members initiative and create a Customer Experience Mantra for the City of Cupertino Recreation $4,000 AIVI 3 hour and Community Services.We will also session identify volunteers to serve on the Recognition Committee. Ruby teaches her"How to Build a Bgms 3�d , Recognition Program to Motivate Your Staff" week Oct Recognition A small number of to the committee via webinar and then 2Q17 an'd Committee volunteers ideally coaches the committee remotely to roll out Creation& representing all formulate an employee recognition program $5,000 January Guidance departments for all City of Cupertino Recreation and 2018 Comm unity Services Staff. Ruby teaches a session on dealing with upset customers.Attendees will learn how to January 11 diffuse their anger and turn them into or'12,2018 Dealing with 35 Team Members lifelong fans.Topics will be customized to Upsetspecific situations identified in the City of $4,000 1 ton-`3=. customers Cupertino Recreation and Community hours Services. March 201=$ Design and 200 Employees Ruby designs and presents customized Deliver including contractors training programs based on the specific $5,000 2 sessions of Customer and golf course staff needs of City of Cupertino Recreation and the same Experience Community Services. Each session is FY 2017/2018 Standard Consultant Agreement 9 Tepic%Segmenf Package Discount , P.,roposedtDate Audience,; D.escripion of Service 1 program { Training for all designed to reinforce deficiencies identified, each 23 staff and incorporate input from Leaders within houtis d'dh the organization.Specific customer sin the& rje experience skills and Rule/Policy day Enforcement Etiquette will be outlined. ;j Totals $23,000* Location and Time of CONSULTANT Services: Refer to table listed above for the proposed dates.The main location of the trainings will be held at the Quinlan Community Center,at 10185 North Stelling Road,Cupertino, CA 95014. By the mutual agreement of both parties,class schedule may change. Performance of CONSULTANT Services: In the case Consultant unilaterally cancels performance of a class,camp or activity without City approval, City reserves the right to immediately and without notice cancel the remainder of programs offered by Consultant. In the event of an injury occurring to a participant,the Consultant will notify the City within 1 hour and complete an Incident Report in the form approved by the City. The Incident Report must be submitted to the City within 24 hours of the injury occurring. FY 2017/2018 Standard Consultant Agreement 10 EXHIBIT B RUBY'S AV AND ROOM SET UP INSTRUCTIONS Ruby has found the following meeting room set up guidelines will support a positive learning environment. She understands that room set ups can vary and some requests will not be possible. With that said, here are Ruby's recommendations for a perfect set up. Please let Ruby know if you are not able to accommodate her requests. • If there will be other presenters using the same room before or after Ruby, please understand that it takes up to 30 minutes to set up Ruby's AV equipment. If there is less than 30 minutes to change from one presenter to Ruby please coordinate that switch with Ruby. Ruby is happy to load whatever slides they have onto her computer so we don't need to switch computers. If that is not possible, it is helpful for Ruby to set up all her equipment on an extra AV cart (waist high) so that when the session before Ruby's is over, she can just wheel her cart into the room and plug everything in. This can be done in 15 minutes if all the plans are orchestrated strategically. • Ruby prefers the front of the room where she will be presenting to be well lit. The projector screen should be set up in the corner of the room with no light shining on the screen. If variable light settings are not possible, it is best if the light bulbs directly above the screen are unscrewed. This allows for the room to remain well lit without washing out the image on the screen. • If Ruby will be presenting on a stage, please remove everything from the stage. She will not need a head table on the stage. If the podium is needed for announcements, Ruby prefers that the podium is not placed on the stage or at least it is placed off to one side so she can utilize the whole stage during her presentation. She also requests that steps be available for both the side and the front of the stage for easy access to the audience during her presentation. Please coordinate the screen placement with Ruby for the best set up when there is a stage involved. It is preferred that the screen be next to but not on the stage so speakers do not walk in front of the projector image while on stage. • Ruby prefers to have access to her laptop while presenting. If there is a stage, Ruby recommends that a small table be placed at floor level straddling the corner of the stage (see diagram) so she can easily access her computer while on stage yet it will be low enough to not block anyone's view. This does not need to be the same table where the projector is placed and can be round, square or rectangle and large enough for Ruby's laptop, notes and props. Please place it to the side closest to the screen. • For safety reasons, please run the power cord so it will not be in Ruby's path walking back and forth during her presentation. If unavoidable, please place a carpet runner over the cord so there is a smooth transition from floor to carpet. • If you are setting up the room using round tables, please remove some chairs so people don't have their back to her during the presentation. Perhaps setting the chairs in a crescent shape with no chairs placed that would cause the audience to have their back to her would be ideal. FY 2017/2018 Standard Consultant Agreement 11 • If you have questions regarding this set up, please contact Ruby at ruby@7StarService.com or call the office at 303.933.9291. If there is no stage, this set up will work. If there is a stage-Ruby would like access to (Note table in picture is not to scale and her computer on the table on the stage. Place table does not need to be that big-a square on the floor at the front corner closest to the screen. 4 foot table or 2'x 6' table is fine) STAGE O Table for Podium Stairs Laptop ABLE for rojector d Projector Rubslla laptop p P 5 3 - _ D 0 LL AM lift If you are using round tables, please place chairs Ask In in a crescent shape around the table so no one has their back to the front of the room during the presentation. On 00 Adb - tz� Meeting Room Set Up Checklist W a Do LCD Projection system and screenE Sound system if more than 30 participants Wireless lavaliere microphone with windscreen Extension cord if needed Power strip with 1 outlet for laptop (2 outlets if using this for projector too) Mats to cover cords or plans to tape all cords down once set up is complete. (Please do not place cords in the area where Ruby will be presenting. It is best to position the cord to the side as opposed to in the area Ruby will be walking during the presentation.) Table(s) for computer and projector Handouts prepared for each participant Nametags or Tent Cards with first name written very large (identifying department and title or position is helpful too) Someone to help distribute handouts before the session starts Someone to help collect evaluations and distribute bonus handouts at the end of the session Pens and/or pencils for participants Tables and chairs for participants set up in a way that angles tables toward the front and allows room to walk in between tables.Please refer to diagrams. *Ruby will provide her Dell Precision 3800 PC laptop with HDMI port and mini DisplayPort. She will bring her Mini DP/mDP Adapter Cable to connect to a VGA Cable that most LCD Projectors require. FY 2017/2018 Standard Consultant Agreement 12 AC�� DATE(MM/DDNYYY) CERTIFICATE OF LIABILITY INSURANCE 10/4/2017 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(les)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER UUNIAUI NAME: Amanda Crawford Compass Insurance Group PHONE 3039969000 3039969001 AIC,No, (A1C,No): 7383 S Alton Way ADDRESS: amanda@quotecompass.com INSURERS)AFFORDING COVERAGE NAIC# Centennial CO 80112 INSURER A: SENTINEL INS CO LTD 11000 INSURED INSURER B: Everybody's Business Inc.DBA 7 Star Service INSURER C: INSURER D: INSURER E: 1EEA Littleton CO 80128 INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. LTR TYPE OF INSURANCE INSD WVD POLICY NUMBER (MMIDD/YYYY) (MM/DD/YYYY) LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 2000000 CLAIMS-MADE ®OCCUR PREMISES(Ea occurrence) $ 1000000 MED EXP(Any ore person) $ 10000 A Y 34SBAPM0081 03/22/2017 03/22/2018 PERSONAL s ADV INJURY $ 2000000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 4000000 X POLICYF—]jE O ❑LOC PRODUCTS-COMP/OP AGG $ 4000000 OTHER: EPLI $ 10000 AUTOMOBILE LIABILITY $ (Ea accident) ANYAUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY Per accident AUTOS ONLY AUTOS ( ) $ HIRED NON-OWNED HER I Y DAMAGE $ AUTOS ONLY AUTOS ONLY (Per accident) _ UMBRELLA LIABOCCUR EACH OCCURRENCE $ 4DEXCESS LIAB HCLAIMS-MADE AGGREGATE $ ED I I RETENTION$ $ WORKERS COMPENSATION AND EMPLOYERS'LIABILITY Y/N STATUTE I ER ANY PROPRIETOR/PARTNER/EXECUTIVE❑ N/A E.L.EACH ACCIDENT $ OFFICER/MEMBER EXCLUDED? _ (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ If yes,describe under DESCRIPTION OF OPERATIONS below FE.DISEASE-POLICY LIMIT $ DESCRIPTION OF OPERATIONS/LOCATIONS I VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Per attached endorsement 11112 00,additional insured status extends to the City of Cupertino,its city council,boards and commissions,officers,employees, &volunteers. All policy terms,conditions,and exclusions apply. CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF,NOTICE WILL BE DELIVERED IN City of Cupertino ACCORDANCE WITH THE POLICY PROVISIONS. 10185 N Stelling Road AUTHORIZED REPRESENTATIVE Cupertino,CA 95014 C r. @ 1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD POLICY NUMBER: 34 SBA PM0081 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - PERSON-ORGANIZATION LOC 001 BLDG 001 CITY OF CUPERTINO, ITS CITY COUNCIL, BOARDS AND COMMISSIONS, OFFICERS, EMPLOYEES, & VOLUNTEERS 10185 N STELLING RD CUPERTINO, CA 95014 Form IH 12 00 11 85 T SEQ.NO. 002 Printed in U.S.A. Page 001 Process Date: 10/03/17 Expiration Date: 03/22/18 ****REPRINTED FROM THE ARCHIVE. THE ORIGINAL TRANSACTION MAY INCLUDE ADDITIONAL FORMS **** POLICY NUMBER: SAFECO INSURANCE COMPANY OF AMERICA AUTOMOBILE POLICY DECLARATIONS NAMED INSURED: RICHARD LEGNER RUBY NEWELL-LEGNER POLICY PERIOD FROM: OCT. 20 2016 at 12:01 A.M. standard time at the address of the insured as AGENT: stated herein. COMPASS INS GROUP LLC AGENT TELEPHONE: 7383 S ALTON WAY (303) 996-9000 CENTENNIAL CO 80112-2339 RATED DRIVERS RUBY NEWELL-LEGNER Insurance is afforded only for the coverages for which limits of liability or premium charges are indicated. COVERAGES PREMIUMS PREMIUMS LIABILITY: BODILY INJURY $ You maypay your premium in full or in installments. There is no installment fee for the following billing plans: Full Pay. Installment fees for all other billing plans are listed below. If more than one policy is billed on the installment bill , onlythe highest fee is charged. The fee is: $2.00 per installment for recurring automatic deduction (EFT) $5.00 per installment for recurring credit card or debit card $5.00 per installment for all other payment methods -CONTINUED- P 0 BOX 515097, LOS ANGELES, CA 90051 SA-1697/EP 9/90 Page 1 of 3 DATE PREPARED: OCT. 5 2016 ****REPRINTED FROM THE ARCHIVE.THE ORIGINAL TRANSACTION MAY INCLUDE ADDITIONAL FORMS **** EM insurance.. POLICY NUMBER: SAFECO INSURANCE COMPANY OF AMERICA AUTOMOBILE POLICY DECLARATIONS (CONTINUED) NAMED INSURED: RICHARD LEGNER RUBY NEWELL-LEGNER POLICY PERIOD FROM: OCT. 20 2016 at 12:01 A.M. standard time at the address of the insured as AGENT: stated herein. COMPASS INS GROUP LLC AGENT TELEPHONE: 7383 S ALTON WAY (303) 996-9000 CENTENNIAL CO 80112-2339 RATED DRIVERS Insurance is afforded only for the coverages for which limits of liability or premium charges are indicated. COVERAGES -CONTINUED- P 0 BOX 515097, LOS ANGELES, CA 90051 SA-1697/EP 9/90 Page 2 of 3 DATE PREPARED: OCT. 5 2016 r_1G ****REPRINTED FROM THE ARCHIVE.THE ORIGINAL TRANSACTION MAY INCLUDE ADDITIONAL FORMS **** - insurance.,.e.. POLICY NUMBER: Y8477207 SAFECO INSURANCE COMPANY OF AMERICA AUTOMOBILE POLICY DECLARATIONS (CONTINUED) You may pa your premium in full or in installments. There is no installment fee for the following billing plans: Full Pay. Installment fees for all other billing plans are listed below. If more than one policy is billed on the installment bill , onlythe highest fee is charged. The fee is: $2.00 per installment for recurring automatic deduction (EFT) $5 .00 per installment for recurring credit card or debit card $5.00 per installment for all other payment methods YOU SAVED $349. 70 BY QUALIFYING FOR THE FOLLOWING DISCOUNTS: Account Anti-Theft Advance Quoting Accident Free Violation Free Coverage Homeowners Multi-Car Billing Plan YOUR POLICY INCLUDES UNINSURED/UNDERINSURED MOTORISTS BODILY INJURY COVERAGE WITH LIMITS OF $250,000 PER PERSON/$500,000 PER ACCIDENT. WE CHARGE ONE PREMIUM FOR THIS COVERAGE REGARDLESS OF THE NUMBER OF VEHICLES ON YOUR POLICY. YOUR PREMIUM IS $120.80. ULTRA COVERAGE LEVEL INCLUDES: Accident forgiveness, diminishing deductible, dog and cat coverage, electronic lock and key replacement, new vehicle replacement, world-wide coverage for rental vehicles POLICY FORMS APPLICABLE TO THIS POLICY: SA-1697/EP 9/90, SA-2890/COEP 6/16, SA-1701/EP 9/90, SA-2893/COEP 8/13, SA-1005/COEP 1/12 SA-1698/EP 9/90 Page 3 of 3 r_a Contractor/Consultant Affidavit of No Employees State of California County of Santa Clara City of Cupertino I, the undersigned, declare as follows: I am an independent contractor and the owner of 7 Star Service I wish to enter into a services contract with the City of Cupertino. I am fully aware of the provisions of section 3700 of the California Labor Code, which requires every employer to provide Workers' Compensation coverage for employees in accordance with the provisions of that Code. I am also aware that I must provide proof of workers' compensation insurance to the City of Cupertino for any and all employees I may have,pursuant to Section 12 of the City of Cupertino's contract. I hereby certify that I do not have any employees nor will I have any employees working for me or my business during the term of any service contract with the City of Cupertino. I am not required to have Workers' Compensation insurance. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Executed on this 14th day of September 2017, at Littleton, Colorado. Ruby Newell-Legner PRINT NAME SIGNATURE