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TICC AGENDA PACKET 06-05-2019CITY OF CUPERTINO AGENDA TECHNOLOGY, INFORMATION, AND COMMUNICATIONS COMMISSION 7:00 PM 10300 Torre Avenue, City Hall Conference Room C Wednesday, June 5, 2019 ROLL CALL APPROVAL OF MINUTES 1.Subject: Approve minutes from the May 1, 2019 meeting. Draft Minutes 05-01-2019 A - 5G Public Private Partnership PowerPoint B - 2019 Action Items POSTPONEMENTS ORAL COMMUNICATIONS This portion of the meeting is reserved for persons wishing to address the commission on any matter not on the agenda. Speakers are limited to three (3) minutes. In most cases, State law will prohibit the commission from making any decisions with respect to a matter not listed on the agenda WRITTEN COMMUNICATIONS 2.Subject: Receive letter from AT&T dated May 16, 2019 A - Letter from AT&T OLD BUSINESS 3.Subject: Discuss Commission Workplan 1. Wireless Master Plan 2. Smart Cities and 5G 3. City Owned Fiber Network 4. Internet Satusfaction Survey A - 2019 TICC Work Plan B - Wireless Master Plan - Draft Request for Proposal Page 1 1 June 5, 2019Technology, Information, and Communications Commission AGENDA 4.Subject: Subcommittee Report 5a. Internet Needs in Cupertino 5b. Educational NEW BUSINESS 5.Subject: Receive a 5G Presentation from Sprint Management 6.Subject: Receive a Presentation from Information Security Professional, Nayaran Makaram, titled "Protect Yourself from being Hacked on the Wild Wild Internet: Top Ten Ways to Improve your Cyber Hygiene" A - Protect Yourself From Being Hacked 7.Subject: Discuss request for a TICC Technology Policy STAFF AND COMMISSION REPORTS 8.Subject: Commissioner Report from the Mayor's Meeting 9.Subject: Commissioner update (General comments) 10.Subject: Review Activities Calendar A - 2019 Activities Calendar 11.Subject: Review Action Items List A - 2019 Action Items ADJOURNMENT Page 2 2 June 5, 2019Technology, Information, and Communications Commission AGENDA In compliance with the Americans with Disabilities Act (ADA), anyone who is planning to attend the next meeting who is visually or hearing impaired or has any disability that needs special assistance should call the City Clerk's Office at 408-777-3223, 48 hours in advance of the meeting to arrange for assistance. Upon request, in advance, by a person with a disability, meeting agendas and writings distributed for the meeting that are public records will be made available in the appropriate alternative format. Also upon request, in advance, an assistive listening device can be made available for use during the meeting. Any writings or documents provided to a majority of the members after publication of the agenda will be made available for public inspection. Please contact the City Clerk’s Office in City Hall located at 10300 Torre Avenue during normal business hours. IMPORTANT NOTICE: Please be advised that pursuant to Cupertino Municipal Code 2.08.100 written communications sent to the Cupertino City Council, Commissioners or City staff concerning a matter on the agenda are included as supplemental material to the agendized item. These written communications are accessible to the public through the City’s website and kept in packet archives. You are hereby admonished not to include any personal or private information in written communications to the City that you do not wish to make public; doing so shall constitute a waiver of any privacy rights you may have on the information provided to the City. Members of the public are entitled to address the members concerning any item that is described in the notice or agenda for this meeting, before or during consideration of that item. If you wish to address the members on any other item not on the agenda, you may do so during the public comment. Page 3 3 4 TECHNOLOGY, INFORMATION & COMMUNICATIONS COMMISSION  Regular Meeting  May 1, 2019, 7:00 p.m.  Conference Room A, City Hall  APPROVED MINUTES  CALL MEETING TO ORDER   Chair Mohanty called the meeting to order at 7:04 pm  ROLL CALL  Commissioners Present:  Prabir Mohanty, Arnold de Leon, Naidu Bollineni, Ilango  Ganga  Commissioners Absent:  Rajaram Soundararajan  Staff Present  Bill Mitchell, Staff Liaison  Speakers:  Nayaran Makaram, Cyber Security Consultant  APPROVAL OF MINUTES  1.Subject: Approve Minutes from the April 3, 2019 meeting Chair Mohanty made the following amendments to the April 3 Minutes on page 2 and 3  to read the following:  Approval of the Minutes: o An informal recommendation was made by the Commission to move forward with the Proposal to meet the signal demand of the area, and help mitigate dropping calls and provide additional signal power. o The Commission directed that notice of the Cell Tower proposal be sent to property owners within 200 feet and Sports Center members, and to engage the community more in the proposal. o Chair Mohanty reported on the March 27, 2019 conference call he and Cupertino staff had with senior staff from AT&T. The Chair confirmed a second meeting will be scheduled with Senior staff from AT&T. The Commission expressed the desire to include this Smart City element into the Commission Work Program for next fiscal year. Internet Needs in Cupertino: o The Internet Satisfaction Survey has concluded. Mr. Mitchell will disclose the report next meeting. Commissioner Ilango moved and Bollineni seconded to approve the April 3 TICC  minutes as amended. The motion passed 4‐0‐1.  5 TICC  MINUTES MAY 1, 2019    ORAL COMMUNICATIONS  This portion of the meeting is reserved for persons wishing to address the commission  on any matter not on the agenda. Speakers are limited to three (3) minutes a person. In  most cases, state law will prohibit the commission from making any decisions with  respect to a matter not listed on the agenda.  A. No Speakers.    The Commission reordered the Agenda to hear Old Business Item No. 4.2 first.    OLD BUSINESS  4. Subject: Education  Commissioner Bollineni introduced Public Speaker Narayan Makaram to the  Commission and Mr. Mitchell.     Mr. Makaram provided his professional background detailing his 20 plus years work  experience in the Cyber Security industry, interest in educating the community  specifically Senior Citizens and Teens regarding Cyber Security, and desire to give back  to the Community.    During the discussion, Mr. Makaram proposed providing a one‐hour presentation (30‐ minute presentation, and 30‐minutes for Q&A) to the community titled, “Protect  Yourself from being Hacked on the Wild Wild Internet: Top Ten Ways to Improve your  Cyber Hygiene.” Mr. Makaram identified the primary subjects will be applicable to any  citizen who is a consumer of the internet, and will outline how to create strong  passwords, when to use multi‐factor authentication, types of cyber‐attacks and the  impacts, and at last how to guard against the cyber‐attacks.    Following Mr. Makaram’s discussion, Commissioner Bollineni mentioned he sees this  as one of many cyber security presentations that Mr. Makaram may present to City  residents.  As a follow up, Commissioner Bollineni will reach out to the Public Safety  Commission for a possible partnership to bring forward this educational presentation to  additional Community members.      Mr. Mitchell emphasized the importance of advertising and marketing, aiming to carry  out the Presentation at the end of June 2019.   Mr. Makaram will send a presentation  abstract as well as personal photo for marketing purposes.     Commissioner de Leon asked if it is possible to Video the presentation.   Mr. Mitchell  will make this request.   6 TICC  MINUTES MAY 1, 2019    The Commission supported moving forward with the Educational presentation in an  effort to educate the Community on Cyber Security.     WRITTEN COMMUNICATIONS  2. Subject: Letter from AT&T dated April 8, 2019  The Commission received the letter.     OLD BUSINESS  3. Subject: Discuss Commission Work Plan  A. Wireless Master Plan  Mr. Mitchell commented on the status of the Wireless Master Plan, and communicated  to the Commission they will be able to review the first Draft of the Request for Proposal  (RFP) at the June meeting.   Staff expects the RFP to be posted in June.  Mr. Mitchell will  send the existing Wireless Master Plan to Commissioners.  B. Teen Hackathon  Commissioners Bollineni and de Leon reported on the Teen Hackathon event they  judged. Teens were asked to present the application they built focused on Life Hacks,  and answered questions from the judging panel.   C. Smart Cities and 5G  Chair Mohanty reported on the April 9 meeting with Igal Elbaz, AT&T Senior Vice  President responsible for 5G rollout.  Also attending the meeting was Mayor Scharf.      The Chair and Mr. Mitchell confirmed AT&T will be meeting with Cupertino TICC  Commissioners and staff at City Hall on May 15 with Mike Zeto, ATT Vice President  Internet of Things Solutions, and have designated Chair Mohanty and Commissioner  Ganga to attend the meeting.     Chair Mohanty stated Sprint Management will be presenting at the June 5 meeting to  discuss Smart Cities and 5G.  Commissioner Ganga stated that he will miss the June 5  meeting.      Chair Mohanty informed the Commission he received a request from NTT  Communications, headquartered in Tokyo, Japan, to present what they have on Smart  Cities, date to be determined.        Mr. Mitchell provided an overview of conversations with Verizon and T‐Mobile  concerning 5G and Smart Cities.           7 TICC  MINUTES MAY 1, 2019  D.City owned Fiber Network Mr. Mitchell discussed a future presentation with Tony from the City of San Leandro, to discuss the challenges San Leandro faced building a City Owned Fiber network.    Due to time constraints for the normal June TICC meeting Mr. Mitchell will contact Tony about attending a possible second TICC meeting in June.  Mr. Mitchell will share Tony’s desired date at the June TICC meeting. E.Internet Satisfaction Survey The Commission discussed the status of the Internet Satisfaction Survey that went out. Mr. Mitchell relayed the Survey results will be provided to the Commission at the June meeting. F.Commission Partnerships The Commission received an update on Agenda Item No. 4.2, Education. 4.Subject: Subcommittee Report A.Internet Needs in Cupertino: The City received a response from 200‐250 residents. STAFF AND COMMISSION REPORTS  5.Commissioner Ganga provided a report from the May Mayor’s meeting with Commissioners. Commissioner Ilango moved to research options available to educate residents on what  are the possibilities to request radiation levels.   Additionally, he further inquired about  the possibility of carriers providing information on current radiation levels.   Commissioner Bollineni seconded the motion.   The motion passed 4‐0‐1.  Mr. Mitchell  took this as an action item.   Chair Mohanty requested staff to add a new Business Item to the June Agenda titled,  “Move to Paperless.”   6.General Comments provided. Mr. Mitchell asked for volunteers for the Volunteer Fair.     Mr. Mitchell requested time for Chad Mosley, City Engineer, to present at the June  meeting.     7.Reviewed Activities Calendar. Activities calendar is filled in thru August.  Mr. Mitchell will not be at the October  meeting.   8.Reviewed Action Items list. 8 TICC  MINUTES MAY 1, 2019  Action items were reviewed and are attached hereto for the record.   TICC requests a  presentation during the August TICC meeting to review transparency portals utilized  by the City.    Chair Mohanty asked for an additional presentation from Verizon on 5G  and Smart Cities.    ADJOURNMENT  Commissioner de Leon moved for adjournment at 9:15 pm. Commissioner Ganga  second the motion. The motion passed 4‐0‐1.    SUBMITTED BY:      APPROVED BY:    __________________________________   ________________________________  Marilyn Monreal, Recording Secretary    Prabir Mohanty, Chair      Attachments:  5G PPP Discussions PowerPoint  2019 Action Items  9 10 1 May 1, 2019 5G PPP Discussions Carriers Contacted •Verizon •ATT •T-Mobile •Sprint TICC Mtg. 5/1/19 Desk Item11 2 Verizon •TICC – March, 2018 •Multiple Meetings •Transportation – Vision Zero - Conduit Verizon presentation 12 3 Verizon presentation Verizon presentation 13 4 Verizon presentation Verizon presentation 14 5 Verizon presentation Verizon presentation 15 6 Verizon presentation Verizon presentation 16 7 ATT •March 2019 •Multiple Meetings •IOT, Conduit T-Mobile •April, 2019 •Preliminary Discussions 17 8 Sprint •May 2019 •Preliminary Discussions 18 5/1/19 TICC Action Items 5/1/2019 Item Owner State Description Status  A1 180404‐ 04  Bill  Pending  Invite Palo Alto Public  Works employee with  knowledge of fiber  infrastructure to  address Commission  Merge A1 180404‐04 with A1  181107‐01 together for one  presentation.    Scheduled for May  Meeting  A1 181107‐ 01  Bill  Pending  Contact other cities  that have  implemented  broadband  infrastructure in the  last 5 years  See A1 180404‐04  A1 190306‐  01  Bill  New  Presentation on  Verizon PPP  discussion    A1 190306‐  05  Bill  New  Request presentation  on City’s use of  OpenGov    19 20 5/1/19 Completed Action Items A1 190206‐ 01  Bill  Complete  3/6/2019  Provide Commissioners  with Lauren Sapudar’s  email address to return  surveys  LaurenS@cupertino.org  Complete as requested  A1 190206‐ 02  Bill  Complete  3/6/2019  Provide new  Commissioners the  Master Plan and Smart  Cities information  Complete as requested  A1 190206‐ 03  Bill  Complete  3/6/2019  Provide URL for  Business License  Renewal  Mr. Mitchell provided the URL  for the City’s online services  menu  A1 190206‐ 05  Bill  Complete  3/6/2019  Email fiber layout map Mr. Mitchell brought a copy of  the fiber map for presentation  A1 190306‐  02  Bill  Complete  4/3/2019   Add timelines and  responsibilities to TICC  Work Plan  Complete as requested  A1 190306‐  03  Bill  Complete  4/3/2019   Update TICC calendar  on City website  Complete as requested  A1 190306‐ 04  Bill  Complete  4/3/2019   Provide calendar invite  to Commissioners for  future TICC meetings  Complete as requested    21 22 EXHIBIT A 23 24 2019 Technology, Information, and Communications Commission Work Plan 2018 - 2019 Goal Timeline Responsibility 1. Review and provide guidance on the to-be-developed wireless master plan RFP Development – Summer 2019, RFP Release – Summer 2019, RFP Award – Fall 2019 Bill Mitchell – PM TICC Commissioners - Review 2. Research and support makerspace for Teen and Seniors Complete All TICC Members 3. Support Teen Hackathon April 14, 2019 Commissioner Bollineni Commissioner de Leon 4. Provide knowledge, guidance and review of:  Smart Cities  5G Technology Ongoing All TICC Members 5. Explore feasibility of building a City owned fiber network in addition to the existing transportation fiber network Presentation – Spring 2019 All TICC Members 6. Survey City community on satisfaction with current broadband and cellular carriers that service Cupertino Survey + Results – Spring 2019 Commissioner Soundararajan 7. Monitor legislative technology actions that may have a negative impact on the City. Provide guidance to City Council Removed due to duplication with other City group Bill Mitchell 8. Partner with all Commissions to understand the strengths and weaknesses that existing City technology may/may not provide new businesses. Partner with Public Safety on Security and CCTV for Small Business – Summer thru Winter 2019 Unassigned 25 26 RFP for City OF CUPERTINO, CA   to develop a comprehensive Wireless and Fiber Master Plan.      Issued by   CITY OF CUPERTINO  REQUEST FOR PROPOSALS  APPLICATIONS DUE <Aug 22nd, 2019>  27 2 Table of Content - I. Introduction…………………………………………………………….. 3 II. RFP Schedule……………………………………………………………4 III. Facts and Description…………………………………………………. .4 IV. Project Overview and Goals………………………………………….. .5 V. Scope of Work……………………………………………………………7 VI. RFP Response Requirements……………………………………….. 10 VII. RFP Questions………………………………………………………….11 VIII. No Bidding Commitments………………………………………………11 IX. Clarification of Proposal…………………………………………………12 X. Miscellaneous Provisions……………………………………………….12 XI. Ownership and Confidentiality of Responses…….…………………..12 XII. Review and Evaluation of Proposals and Content of Proposal……..13   28 3 I. Introduction The City of Cupertino releases this RFP with the goal of considering creative solutions from the private and/or public sector to bring next-generation Wireless and Fiber master plan to deploy advanced Internet Protocol (IP) based services to the residents and businesses of the City of Cupertino. This comprehensive Wireless and Fiber Master Plan should also enable the City to deploy, manage, and utilize Smart City technologies throughout the city, and will directly support the City’s vision for a Smart Street Lighting and Smart Pole System to deploy next generation services - covering – Wireless Antenna (including small cells, micro cells, and other wireless service facilities), Dig Once policy, 5G, IOT, Smart Parking, Alert Systems. The current Fiber communication network for City for Cupertino is as below - Some benefits that the City anticipates and expects to further explore include: 1. Develop intelligent transportation for smart traffic signal synchronization, mass transit priority, public safety, parking and traffic, WIFI, streaming video, credit card services, EV charging, environmental sensors, vehicle and pedestrian counting and access control. 29 4 2. Develop a high-speed communications platform that will supplement City of Cupertino existing wireless/cable services, increasing competition, speed and functionality while allowing Cupertino to enable new high-bandwidth services Smart City projects. 3. Provide enhancements to public safety and disaster recovery services utilizing a high-speed communications platform. 4. Enable next generation online services and communications between departments throughout the City. II. RFP Schedule  June 15th, 2019 RFP Released  June 20th, 2019 Deadline to submit Letter of Intent to the city  July 10th, 2019 Deadline to submit Questions to the city  July 23th, 2019 Answers to Questions posted on website…  Aug 22th,2019 Proposal Submission to RFP Due  Sept 16th , 2019 Prospers interviews to begin. Proposals are to be submitted to: XXXX III. Facts and Description ABOUT THE CITY OF CUPERTINO Cupertino, California, is on the western edge of Silicon Valley against the foothills of the Santa Cruz Mountains. With a population of 64,000 people within 13 square miles, Cupertino is 42 miles south of San Francisco and is home to high-tech companies, most notably Apple Inc. According to the American Community Survey of the US Census Bureau, the median income for a household in the city was $118,635, and the median income for a family was $140,199. The per capita income for the city was $44,774. About 3.6% of families and 5.2% of the population were below the poverty line, including 3.9% of those under age 18 and 8.1% of those age 65 or over. Cupertino is known for its high housing prices as the majority of residential properties are multimillion-dollar homes as of 2017, with the entry-point into a single family home at about 1.5 million dollars in the Cupertino HS area, and the entry point at 1.7 million dollars in the Monta-Vista HS area. Many smaller homes start from high $1 millions, mid-size homes start from low $2 millions, and larger executive homes start from mid $2 millions and can go up to as much as $4 million, as of today. IV. Project Overview and Goals The City of Cupertino (the “City”) is soliciting proposals from qualified firms to develop a Wireless and Fiber Network Strategic Plan (Plan) with a near-term focus on wireless 30 5 deployment and a long-term consideration of other wireless technologies. The preferred consultant must demonstrate prior experience working with government agencies developing plans to build wireless broadband networks. The Plan would be used to strategically develop the City’s wireless telecommunication infrastructure to meet the needs of the City taking into account the current fiber deployment. The successful responder should also be able to utilize the Plan and work on the City’s behalf to develop agreements to construct, manage, and leverage certain City assets and telecommunication infrastructure with third parties in later stages of the plan. The ideal responder would demonstrate expertise in several areas including: • Park, Campus or Citywide Wireless design and planning; • Similar strategic plans in other jurisdictions; • Outdoor Distributed Antenna System (“oDAS”) and small cell design and lease agreements; An important aspect in the development of the Plan is to determine if the City’s existing telecommunication conduit and dark fiber optic backbone system can be fully leveraged for the deployment of Wi-Fi in certain high traffic commercial zones and City parks, or for a more ambitious citywide multi-use wireless network (“wireless network”) with the capability of supporting mobile broadband for public safety staff and other field-based staff, wireless communications support for the implementation of future Smart Grid applications, in addition to providing some level of Wi-Fi broadband connectivity for the general public and businesses. Parties interested in responding are required to submit their proposals using an electronic bid management system. The link to the system is below. The responder is solely responsible for “on time” submission of their electronic proposal. The City will only consider proposals that have been transmitted successfully and have been issued an e-bid confirmation number with a time stamp from the Bid Management System indicating that bid was submitted successfully. All proposals have to be successfully submitted no later than 8 AM (PT) on August 22, 2019. GOALS OF THE WIRELESS AND FIBER NETWORK STRATEGIC PLAN The City seeks to develop a ten-year strategic plan and related implementation roadmap to guide Wireless and Fiber network infrastructure deployment and service offerings. The strategic plan will: • Identify the wireless-related business/operational requirements for the City and the public • Provide recommendations regarding effective use and integration of City fiber and wireless assets to meet those needs, including (but not limited to) recommendations to address and resolve constraints or challenges • Recommend a viable operating, business and financial options for the build out and use of the City’s wireless network to meet the City’s and community needs • Propose guidelines for wireless network deployment and service expansion that the City will pursue in the future – providing a framework for determining what projects/service offerings would be undertaken – and a process the City can follow to evaluate areas of potential build-out • Provide a guideline document that the City can use as a conditional requirement for new developments in the City. This document would require developers whose projects are encompassed by the conditions to include fiber conduit runs to designated City trenches and/or pull-boxes as a part of said 31 6 projects • Identify resource requirements for both capital investment (order of magnitude funding), and staffing levels and expertise to implement and operationalize the recommended wireless network development and service provision role, including ongoing lifecycle management • Provide an implementation roadmap for the wireless network build-out and services plan based on the recommendations. City of Cupertino seeks wireless and wireline broadband services that will benefit the public, the business community, visitors and County and local government authorities. The City has identified the following primary objectives for this endeavor. The Counties believe meeting these objectives will not only benefit all those who live and work in City of Cupertino, but also the private partner or set of partners the Counties select through this RFP by fully utilizing the network for a wide variety of purposes. a. Ensure universal wireless broadband access for all residents in the county. The Counties envision multiple service levels on the network ranging from free service for all to high speed premium services optimized for video. Through-put performance and/or length of time of use for the free service may be different than the premium services. b. Stimulate economic development and promote job creation by enabling business entities in retail and industrial areas to purchase access to the Network in a timely fashion and at affordable rates. c. Improve the services provided by the City and the local governments within the City. A robust Network will enhance the ability of residents and visitors alike to have ready access to information provided by the City and other local governments. In addition, the City is interested in exploring the potential of VoIP, telemetry and camera surveillance over the Network. The Counties also desire to use the Network for applications such as permitting, inspections, health services, and probation tracking among others. The Counties are interested in anchor tenancy discussions. d. Enhance education and improve the interaction between teachers, students and parents. These educational enhancements may support one to one laptop initiatives, as well as access to continuing education and library services. The City expect these services would be purchased. e. Enhance the experience of visiting City of Cupertino for vacationers, tourists and business travelers. The Network may provide location-based information for nearby restaurants, hotels, entertainment venues, and other applications. f. Encourage competition by introducing an alternative method for wireless broadband service. Customer premise devices may allow residents to bring not only the free tier into their homes but also upper level, more capable tiers of service. g. Lay the foundation for wireless access to commuters on local modes of transportation. h. Provide a redundant path for critical information flow in times of crisis or disaster. The Counties encourage Respondents to formulate and describe ideas and 32 7 applications that supplement the goals above and to propose a network design and business strategy that best realizes the potential of an outdoor wireless network for City of Cupertino. i. Establish an innovative, long-term partnership with a qualified Service Provider(s) that: a. Is willing to partner with the City, to discuss, agree upon, and develop and provide best in class products and services to the residents, businesses, and community anchors located at City of Cupertino. b. Ensures the qualified Service Provider(s) are responsible for all aspects of providing and maintaining world-class products, services, provisioning, billing, and a superior customer service experience. c. Is willing to consider approaches where capital is contributed to the partnership. d. Is willing to provide a long-term revenue stream to the City for use of its network assets. e. Has the financial, technical and operational capabilities to provide customer “drops” or MDU internal infrastructure, required customer premise equipment, and engage with negotiations with property owners, HOAs, etc. MDUs are typically subject to bulk rate agreements. f. Can accommodate and align themselves to provide service with the roll out of new conduit and fiber infrastructure by the City. g. Will manage and provision services required by the City of Cupertino to conduct City business, while enabling a platform for community innovation and Smart City. V. Scope of Work The City is soliciting proposals to develop a Wireless and Fiber Network Strategic Plan that will provide the best path and business model to deploy a next generation municipal network to support the City and community needs. The Plan will address the City’s objective to evaluate the following: 1. Wireless connectivity for the general public and businesses to ensure economic development, increased access to broadband and digital inclusion for all members of the community. 2. Improve wireless broadband connectivity to support public safety and the delivery of municipal services by field-based staff using a wide variety of mobile government applications over tablets, laptops and smartphones; The following tasks describe the City’s expectations regarding the areas that should be addressed to assist the City in developing a Wireless Network Strategic Plan: Task 1: Define the fundamental action steps required to develop a wireless broadband initiative for the City, including an assessment of how the existing Fiber and other supporting municipal infrastructure can be leveraged and maximized to deploy a citywide wireless network. This task should provide examples of communities with demographics similar to the City that have developed effective municipal wireless networks and how these networks are used to enhance the 33 8 delivery of municipal services, in addition to providing the general public and businesses with some level of wireless broadband connectivity, either as an “amenity grade” wireless service in certain areas of the community or as a citywide service that may be subscription-based. Task 2: Conduct a “needs assessment” study for a wireless network among all City departments and also assess the need for an amenity-grade wireless service. The primary purpose of the needs assessment is to define the City’s strategic priorities and operational needs driving the overall design standards for either a multi-use network for public safety, municipal service delivery and public access, or a network with a more limited scope. Examples of City departments with field- based staff who may benefit from access to a multi-use municipal wireless network include: • Planning and Building (Building Inspectors) • Recreation and Event Services (Parking, Event Services, and Recreation Staff) • Public Works (Engineers, Inspectors, Code Enforcement Officers, Transportation, and Field Services) • Public Safety department (County Sheriff and Fire) The needs assessment should take into account an evaluation of the communication approaches to implement Smart Grid applications such as Advanced Metering Infrastructure (AMI) and Traffic Management. Task 2 should also include an assessment of the commercial cellular networks currently operating in the City for mobile voice and broadband access. The objective is to meet the community’s long term needs for a high data rate mobile broadband connectivity. This assessment should contrast current and anticipated near- term commercial cellular network strengths and weakness. Task 3: Based on the user group needs assessment, recommend wireless technology options and design considerations for either a multi-use network (municipal, public safety and public access), or a network with a more limited scope. Design considerations should include an assessment and recommendations of the following: a) Review available City-owned assets and infrastructure to support the mounting of antennas and equipment for a Wi-Fi and/or 5G/LTE wireless network. Assets and infrastructure include the potential use of City- controlled public rights-of-way, availability of spare dark fiber for wireless access points to support network backhaul, space on utility poles and streetlight poles, and available space in conduit. b) Evaluate and recommend network architecture and technology choices (e.g., Wi-Fi, 2.4/5.8 GHz Wi-Fi system, 4.9 GHz public safety band and 5G cellular) based on the City’s overall wireless goals and the findings identified in the user group needs assessment 34 9 c) Evaluate and recommend wireless technology and network architecture that is flexible and scalable to meet the City’s short-term objectives and also able to adapt to emerging services and applications over time d) Evaluate network topology based on the scope of the network and integration with the existing fiber system, internal data networks, and the various applications used by field-based staff e) Evaluate and recommend network hardware and software components required to support end users f) Identify potential project vendors based on network technology choices and design priorities. Examples of these vendors include: network designers, field installation contractors, application developers, systems integrators and Internet Service Providers (ISPs) g) Define network security criteria and features and make appropriate policy and/or configuration recommendations h) Develop network cost estimates based on the results of the user needs assessment, technology choices and the scope of the project i) Define operational Information Technology items such as the need for a Subscriber Management System and ongoing support structures, including customer Service Level Agreements j) Identify the skill sets required by the City’s Information Technology division to implement and operate the wireless network k) Define and evaluate network resilience and survivability design goals, including solar power and other emergency back-up power and network architecture operability for at least seven (7) days with no grid power, with prioritization to public safety, critical infrastructure and lifeline services. To complete the evaluation, interview the Public Safety Department Director. Task 4: Analyze the advantages and disadvantages of the various business models used to deploy municipal wireless networks and make a recommendation based on the needs of the City and various potential users of the network. This analysis should include a municipal wireless program review of networks deployed in other cities. Potential business models would include, but would not be limited to the following: a) City-owned wholesale model: the wireless network is owned and operated by the City. b) Privately-owned managed services model: the wireless network is owned and operated by a service provider, but the City is an “anchor tenant” for the network. c) Hybrid model (public-private partnership): The City owns the network, but outsources operation and maintenance to a service provider. 35 10 Task 4 should also include an assessment of the legal responsibilities under the various business models and general policy development such as VLAN strategies or QoS restrictions and opportunities. Task 5: Upon completion of the Wireless and Fiber Network Strategic Plan, in consultation with City staff, present the findings and recommendations to the City Council and the executive City staff. VI. RFP Response Requirements The City of Cupertino seeks the following information from interested parties that wish to respond to the RFP. 1. Provide a Letter of Transmittal on company letterhead stating why the respondent is interested in replying to this RFP. 2. Provide an overview of the respondent’s organization, services, and capabilities. Provide details on your company’s (or its shareholders’) knowledge, experience, and operations within the broadband telecommunications industry and, if applicable, infrastructure development in the region. Please include key expertise that qualifies you to be considered for this RFP and demonstrates current Wireless and advanced next generations Fiber service experience. 3. If you are a current broadband provider, provide an overview of your products and services, operations, total subscriber count, type of services (business/residential), local presence in California, and other markets served. Demonstrate any similar arrangements you have entered with municipalities, electric utilities, or other public-private partnerships. Explain how these initiatives have developed and lessons learned. Please provide sample services and marketing brochures and collateral used within other projects and regions. 4. Provide detail on the business model the respondent would propose. Describe how this model would meet desired services, goals, capital investment, and/or potential long-term recurring revenue opportunities. 5. If the respondent is a broadband provider, provide a project organizational chart that describes the proposed relationship and key roles between the broadband provider and the City. Identify proposed local personnel. Please include any installation, sub-contractors, or service contractors in the region that may have been used in the past that may be utilized again for this project. 6. Provide a sample implementation plan based on the respondent’s business model that demonstrates how you would achieve the desired results for the 36 11 provisioning and activation of services. 7. Describe the respondent’s sample operations plan for the project, detailing customer service, service calls, NOC services and provisioning, routine and emergency maintenance calls, and escalation procedures. 8. Define requirements/ commitments, including financial, that the respondent would need from the City to ensure a successful partnership. 9. Provide an overview of how the respondent’s products and services would achieve the goals for the community. Provide an SLA that you currently use if applicable. 10. Define how the respondent’s proposal will comply with local, state, and any federal regulatory requirements. 11. Describe your ability and willingness to provision and manage City services? Include any projects, or partnerships that have delivered smart city initiatives, products or services 12. Provide a minimum of 3 industry references that demonstrate the respondent’s ability to successfully plan, implement, and deploy wireless broadband networks, products, and services using innovative public and/or private environments. 13. Provide potential conflicts of interest disclosure that is a direct or indirect financial investor, partner, employee, or member of any corporation, partnership, or other legal entity making or participating in this proposal. VI. RFP Questions Please address all questions by email to <<CONTACT and CONTACT INFO>>. Answers to questions will be posted and responded to and copied to all respondents on the date described in the RFP schedule. No questions will be answered after the deadline for questions has passed. VII. No Bidding Commitments This RFP is being issued purely for information gathering purposes and does not constitute a contract for procurement under applicable laws. Nothing in the RFP shall preclude the City of Cupertino from obtaining relevant information from other sources or through other processes. Nor shall the RFP in any way create an association, partnership, or joint venture among the respondents and the City of the issuance of the RFP and any subsequent response by a respondent does not create a binding obligation on the part of the City of Cupertino to enter any form of agreement with the respondent, for the development of a wireless broadband network, delivery of products and services 37 12 or otherwise. VIII. Clarification of Proposals Notwithstanding any other provision of this RFP, the City of Cupertino reserves the right to: 1. Conduct discussions with any or all potential Respondents for the purpose of clarification; 2. Cancel or amend this RFP or issue other requests for information or requests for proposals; 3. Use any and all concepts presented in any response to obtain the most beneficial and effective path to achieving its desired goals for the project and the community. IX. Miscellaneous Provisions A. Response Costs Respondents are responsible for all expenses they incur in preparing and submitting a response to this RFP or any follow-up discussions with the City of Cupertino. B. Errors and Omissions in the RFP If the City of Cupertino becomes aware of an error or omission in the RFP, it will post a notice on the CITY’s XXXXX website. If it discovers an error or omission after the responses are submitted, it may in its discretion proceed or reissue the RFP. Even if it elects to reissue the RFP, the City of Cupertino will not be liable for any costs or damages incurred by any Respondent in preparing and submitting the original response. X. Ownership and Confidentiality of Responses The City of Cupertino will not pay for any information requested, and all responses submitted become the property of the City. Responses will not be returned and may be subject to disclosure pursuant to the federal Freedom of Information Act and/or state law or code. The City of Cupertino may receive information that may be confidential as part of a response. If a Respondent believes that any portion of its response includes proprietary or other confidential information, it must clearly label the confidential information as such, and the Respondent must state the basis for the claim to confidential treatment. Unless otherwise required by law, the City of Cupertino will treat such information as confidential and will not disclose it to a third party without prior notification and authorization. 38 13 XI. Review and Evaluation of Proposals and Content of Proposal As proposals are received by the City of Cupertino, the City shall periodically, on a rolling basis, review and evaluate proposals for responsiveness to the RFP. The City may also investigate qualifications of all proposers, and the City may request clarifications of proposals directly from proposers. An interview of proposers may be scheduled to facilitate evaluation of each proposal. Proposals will be evaluated on the following criteria: Scoring Matrix for potential Selection: 1. Overall quality of response and suggested business model. Proposed financial arrangement with City, and ability and commitment to invest capital dollars, and provide a revenue stream to the City. Max 30 points 2. Explanation of similar relationships with any local or regional government, and where the relationship may involve wireless network, leasing of fiber and provision of telecom services. Max 20 points 3. Experienced Network operator and ability to deploy Wireless technology. Provide any Smart City examples or other innovative service practices, telehealth/educational services, and other industry relationships that you could bring to this initiative. Max 20 points 4. Ability and commitment to create local presence, marketing, outreach, and dedicated team members. Max 10 points 5. Feedback from any provided references. Max 10 points 6. Explanation of proposed implementation plan and a citywide approach. Max 10 points Total score Max 100 points CONTENTS OF PROPOSAL Proposals must include but need not be limited to the content identified below, and should be organized according to the following sections. All pages should be numbered. Marketing information will not be accepted in lieu of direct response to all requirements and questions. 39 14 SECTION 1 – EXECUTIVE SUMMARY Provide a letter of introduction signed by an authorized representative of the firm (2-3 pages maximum) that provides an executive summary of the firm’s experience relevant to the scope of work described in the RFP and describes why the firm would be of service to the City of Cupertino on this project. SECTION 2 – TABLE OF CONTENTS SECTION 3 – VENDOR INFORMATION a) Experience with providing information technology strategic plans and services of similar type, size and scope, for comparably sized government agencies. b) Size (national and regional/local), and financial condition of the firm. c) Short descriptions of three (3) recent projects of similar scope performed for communities/municipalities similar in size to. d) Sample reports from similar projects perfumed including the cost-benefit analysis and business plans. e) Include a list of three (3) references, including names of persons, with telephone and email addresses, the City may contact in order to ascertain the quality of performance of recent Wireless Network Strategic planning for similarly sized governmental agencies. f) Fully completed copy of the Summary Sheet included with this RFP SECTION 4 – STAFF QUALIFICATIONS AND EXERIENCE a) Identify the project manager and key staff who would be assigned to this project. b) Provide information on the Wireless Network Strategic planning experience of the project manager and key staff, including background and experience of each person relevant to this project. c) Describe the project staff’s experience consulting on municipal wireless network needs/solutions d) Indicate how the quality of work of the project staff will be assured over the term of the engagement. SECTION 5 – PROJECT APPROACH AND METHODOLOGY State in your own words your understanding of the objectives of the Wireless Network Strategic Planning process for city of Cupertino, and how you will accomplish them. a) Describe the method proposed to develop the Wireless Network Strategic Plan, and include a detailed project plan and timeline. b) Discuss the rationale for the proposed approach. c) Indicate how you will complete the scope of work within the time specified and with the same team members. SECTION 6 – COST PROPOSAL Provide a budget for the proposed project based on the Scope of Work requirements for the Wireless Network Strategic Plan, showing the cost for each part of the scope of work and any additional costs. This information shall be 40 15 followed by a budget narrative which shall describe and justify the proposed budget, and include an estimate of staff allocations, estimated hours, rates per assigned staff and an estimate of total billable hours. Also identify any assumptions you have built into your costs (e.g., City performance of any work elements, availability, etc.). The cost proposal must provide a guarantee that no additional fees beyond those proposed will be charged to the City of Cupertino without the City’s prior written consent. The City cannot accept contract clauses that include payment terms within 30 days of the invoice issuance. The City cannot accept contract clauses where the City would be required to pay any late fees, interest charges or penalties. SECTION 7 – ACKNOWLEDGEMENTS, ADDITIONS AND EXCEPTIONS a) Acknowledge your ability to meet or not meet all of the requirements as stated in the scope of work. b) Compile and include all other information you deem pertinent, but not specifically requested elsewhere. c) Indicate any exceptions to the terms and conditions of this request for proposal, or any qualifications/clarifications regarding the proposal response. The selection of a proposal will not be based solely on a monetary evaluation. There will also be an evaluation of each proposer’s understanding of the work required and approach to this project with considerable weight being given to experience in the areas required and the track record of the proposer. Additionally, an independent checking of references may be used to assist in selecting the finalist(s). Finalists will make a presentation of their proposal to the City. Contract negotiations will take place with the finalist. Award will be made to the Firm offering the most advantageous proposal after consideration of all evaluation criteria set forth in this RFP. The City shall not be obligated to accept the lowest priced proposal, but will make an award in the best interest of the City after all factors have been evaluated. Firms selected as the finalists will be required to make a presentation of their proposal to the City during the RFP evaluation period. This presentation will provide Firms the opportunity to clarify their proposals to ensure thorough and mutual understanding. The presentations can either be done remotely or at City of Cupertino. A Notification of Intent to Award may be sent to any Firm selected. Award is contingent upon the successful negotiation of final contract terms. Negotiations shall be confidential and not subject to disclosure to competing Firms unless an agreement is reached. If contract negotiations cannot be concluded successfully, the City may negotiate a contract with the next highest scoring Firm or withdraw the RFP. 41 42 1 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Protect Yourself From Being Hacked  on the Wild‐wild Internet Top 10 Ways to Improve Your Cyber Hygiene Narayan Makaram Information Security Professional San Francisco Bay Area © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Protecting Your Digital Persona •Common Ways Hackers Can Steal Your Data •Top 10 best practices to improve your cyber hygiene •For more information AGENDA 2 TICC Item No. 643 2 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Protecting Your Digital Persona 3 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Personal Identifiable Information (PII) —Address, Telephone numbers, SSNs, Email, Passwords, Contacts •Financial Data —Credit history, Bank Accounts, Investment accounts, Tax records •Work Data —Work history, Job title, Your salary, Work contacts •Healthcare Data —Medical Records, Test Results •Geo‐location —Your current location, Travel Plans, Hotel where you are staying •eCommerce data —Your purchase history, Where did you purchase, What do you intend to purchase What Do You Need to Protect? 4 44 3 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Where is Your Cyber Persona? 5 At WorkAt Home On‐the‐Road © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Use “Defense in Depth” Strategy Protect Your Data Like You Protect Your Home Perimeter Internal Network hallways fence Laptops/Phones rooms Applications Physical gate Data 6 45 4 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Trust: just don’t •More practically: trust, but verify •Fear: time pressure, repercussions •Greed: give me the moneys •Social conventions: ingrained behaviours •Moral obligation: abuse trust (see above) •Ignorance: that’s what we’re here for Social Engineering Vulnerable behaviors © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Research target company •Select victim / target •Computer‐based: (spear) phishing •Human‐based: •Build relationship with target •Exploit relationship with target •Leverage moral obligation / greed / displeasure •Access / collect / extract sensitive data •Springboard for further attacks Social Engineering Phases of attack 46 5 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Most Common Types of Cyber Attacks 9 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Most Common Cyber Threats Phishing Click here Ransomware 10 Spyware Secretly collects personal  data for marketing purposes  and/or identity theft (credit  card numbers, bank info.) A spoofed email appears to  come from legitimate  companies/people, asking  for personal information. Malware designed to deny  access to a computer system  or data until a ransom is paid Account Hijacking Gain access to account by  repeatedly guessing passwords  or re‐use stolen passwords 47 6 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Mission: Compromises user by getting them to •Click on a link that takes them to a compromised site •Reveal username / password •Impact: •Infects your laptop with malware •Reveal sensitive info that shouldn't be available to hacker Phishing Fake email sent to victim © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Can be used to mask a hostile URL: http://goo.gl/16MS •Check for legitimate email source: alerts@notify.wellsfergo.com Phishing Beware of URL‐ shorteners and illegitimate email sources http://goo.gl/16MS Your credentials have been compromised. Please reset your  password ASAP by clicking this link <alerts@notify.wellsfergo.com> http://goo.gl/16MS <alerts@notify.wellsfergo.com> 48 7 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Hover over, but don’t click: •Examine where it will take you •Watch for use of "http" instead of "https” •Beware of sneaky domains: pay‐pal.com, MlCROSOFT.COM Phishing Don’t trust links in unsolicited emails from unknown sources © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Mission: Steal your information, private documents, and record you and your family through your webcam •Impact: –Keylogger – records your keystrokes, passwords, PINs –Adware – displays pop‐ads selling products –Browser hijacker – resets homepage, search tool, Spyware Malicious software that lets hackers spy on you 49 8 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Spyware 9 Online Habits that expose you to Spyware Source: Norton/Symantec Infographic  Visiting dodgy websites Installing bad software Clicking on Pop‐ups Drive‐by downloads Not reading what you are accepting Not updating OS Not using Antivirus775566 Using insecure public WiFi44 88 11 22 33 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Ransomware (Malware) Malicious Software spreads via email attachments or website links •Mission –Hacker makes user clicks on a suspicious link or email attachment with malware as the ”payload” –Malware encrypts all files on the system it infects and prevents you from accessing data unless you pay a ransom •Impact –Crypto: Encrypts all files on laptop/desktop (e.g. WannaCry) –Locker: Locks up device and prevents logins (e.g. WinLock) –Leakware: Reveals sensitive files unless ransom is paid –Mobile ransomware: Blocks access to device, typically targets Android devices 50 9 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Ransomware (Malware) 6 Best Practices to Prevent Ransomware •Backup your data regularly •Regularly scan computer and install latest updates •Keep your OS and Application software up‐to‐date •Do not click on suspicious links/URLs •Double‐check all emails with attachments •Install browser plug‐ins to block pop‐ups © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Mission: Hacker gains access to your account by repeatedly guessing passwords or replaying stolen passwords from another site •Impact: –Hackers can perform fraudulent banking/stock transactions on your behalf –Hackers can access your account on multiple sites, if same password is used everywhere Account Hijacking Using automated tools to perform “Brute Force” attack 51 10 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Account Hijacking Most common Password Management mistakes •Using weak passwords –Using birthday, SIN/ SSN in password –Common substitutions (@ symbol for ‘a’, 0 for ‘o’) –Including username or a portion of it in password •Tracking passwords in a list –Sticky notes posted on your desktop/laptop –Notes file on your mobile phone •Storing passwords in browser –No enforcement of strong passwords –Malware can extract saved passwords © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Password Management 1. Do not use any part of your user name in password 2. Use Stronger Passwords –Use pass phrases (longer the better): N0Tsh@ringthiscr@zys3cr3tw!thany1 (not‐sharing‐this‐crazy‐secret‐with‐anyone) 3. Use Multi‐factor‐authentication for Email and Banking sites –Setup One‐Time‐Password/PIN response sent to your cell‐phone 4. Never reveal your password to anyone, anytime, by any means –Do not share in phone‐calls, emails, fake websites 5. Use password manager (here are some for FREE) Top 5 Best Practices to Prevent Account Hijacking 52 11 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Best Practices to Improve Your Cyber Hygiene 21 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – 1.Use $tr0ng3r Passwords, Turn on Multi‐factor/Biometric authentication 2.Use Multiple Identities and Passwords for various categories of tasks 3.Avoid clicking on pop‐ups, unknown emails, and suspicious links/URLs 4.Run Anti‐virus/malware scans regularly on laptops and mobile‐phones 5.Install latest software patches, keep OS/apps up‐to‐date 6.Limit What You Do Over Public WiFi. Use VPNs 7.Limit sharing Personal Identifiable Information (PII) on Social Media 8.Enable privacy settings and setup alerts (bank accounts, emails, credit bureau) 9.Create regular user logins for kids on shared computers (disable admin access) 10.Download applications from “trusted” app‐stores Top 10 Cybersecurity Best Practices 53 12 © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – Questions? © Copyright 2019 Narayan Makaram – Cybersecurity Awareness Training – •Protecting Your Privacy on Email, Facebook, and other Social Media platforms (Beginner) •Become a Forensics Expert with Open Source Cybersecurity Tools (Advanced) Future Seminar Topics 54 Rev. 05/20/19 TECHNOLOGY, INFORMATION & COMMUNICATIONS COMMISSION  2019 Activities Calendar    JANUARY  TICC 1/2  Mayor’s Mtg. 1/2 at 5:30 p.m.,   Conf. Room A (Arnold)  1/30 – State of the City Addresses:  Session #1  11:30 am – 2:00 pm Quinlan Cupertino Room  $35 luncheon; register by January 17th at   Session #2  6:30 – 8:30 pm   Quinlan Cupertino Room (free)    FEBRUARY  TICC 2/6  Mayor’s Mtg. 2/6 at 5:30 p.m.,   Conf. Room A (Arnold)    MARCH  TICC 3/6  Mayor’s Mtg. 3/6 at 5:30 p.m.,   Conf. Room A (Arnold)    APRIL  TICC 4/6  Mayor’s Mtg. 4/6  at 5:30 p.m., Conf. Room A (Bollinelli)    MAY  TICC ‐ 5/1  Mayor’s Mtg. ‐ 5/1 at 5:30 p.m.,   Conf. Room A (Ganga)  Volunteer Fair ‐ 5/5 at 11am, Civic Center   Emergency Preparedness Workshop ‐ 5/19,   from 1‐3 pm, at the EOC    JUNE  TICC 6/5  Mayor’s Mtg. ‐ 6/5 at 5:30 p.m.,   Conf. Room A (Soundararajan)  6/1 Home Composting Workshop at 10 am, McClellan  Ranch  6/6 Summer Concert series start every Thursday   at 6:30 pm Memorial Park    JULY  TICC 7/3  Mayor’s Mtg. 7/3 at 5:30 p.m.,   Conference Room A (Mohanty)  7/4 4th of July Celebration at Memorial park,   7:30 am – noon  Fireworks Show at Creekside Park, 9:30 to 10 pm    AUGUST  TICC 8/7   Mayor’s Mtg. 8/7 at 5:30 p.m.,   Conf. Room A (Mohanty)    SEPTEMBER  TICC 9/4  Mayor’s Mtg. 9/4 at 5:30 p.m.,   Conf. Room A (________)    OCTOBER  TICC 10/2  Mayor’s Mtg. 10/2 at 5:30 p.m.,   Conf. Room A (_________)    NOVEMBER  TICC 11/6  Mayor’s Mtg. 11/6 at 5:30 p.m.,   Conf. Room A (________)    DECEMBER  TICC 12/4  Mayor’s Mtg. 12/4 at 5:30 p.m.,   Conf. Room A (________)    Commissioners’ Dinner: TBD  55 56 TECHNOLOGY, INFORMATION & COMMUNICATIONS COMMISSION  5/20/19 Action Items 6/5/2019 Item Owner State Description Status  A1 180404‐ 04  Bill  Pending  Invite Tony from the  City of San Leandro  employee with  knowledge of fiber  infrastructure to  address Commission  Scheduled for June Special  Meeting  A1 190306‐  01  Bill  Pending  Presentation on  Verizon PPP  discussion  Slated for Special Mtg. in June  A1 190306‐  05  Bill  Pending  Request presentation  on City’s use of  OpenGov  Presentation is slated for August  A1 190501‐ 01  Bill  New  Advertise Nayaran’s  Presentation  Scheduled   A1 190501‐ 02  Bill  New  Research Radiation  Levels and publish on  the City website    A1 190501‐ 03  Naidu  New  Verify TICC is not  duplicating efforts for  Cyber presentation  Naidu will reach out to PSC and  verify info  A1 190501‐ 04  Prabir  New  Agendize NTT Global  Communications and  TMobile    57 TECHNOLOGY, INFORMATION & COMMUNICATIONS COMMISSION  5/20/19 Completed Action Items A1 190206‐ 01  Bill  Complete  3/6/2019  Provide Commissioners  with Lauren Sapudar’s  email address to return  surveys  LaurenS@cupertino.org  Complete as requested  A1 190206‐ 02  Bill  Complete  3/6/2019  Provide new  Commissioners the  Master Plan and Smart  Cities information  Complete as requested  A1 190206‐ 03  Bill  Complete  3/6/2019  Provide URL for  Business License  Renewal  Mr. Mitchell provided the URL  for the City’s online services  menu  A1 190206‐ 05  Bill  Complete  3/6/2019  Email fiber layout map Mr. Mitchell brought a copy of  the fiber map for presentation  A1 190306‐  02  Bill  Complete  4/3/2019   Add timelines and  responsibilities to TICC  Work Plan  Complete as requested  A1 190306‐  03  Bill  Complete  4/3/2019   Update TICC calendar  on City website  Complete as requested  A1 190306‐ 04  Bill  Complete  4/3/2019   Provide calendar invite  to Commissioners for  future TICC meetings  Complete as requested    58 AT&T Smart CitiesCity of Cupertino, CAMike Zeto| Vice President, IOT Solutions and General Manager Smart Cities2© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.AT&T IoT portfolioSecuritySolutionsProfessional Services and ConsultingPlatformsMulti-NetworkConnectivitySIMs andDevicesVehiclesolutionsVsAssetmanagementFleetSmartCitiesSatelliteWireless (5G, LTE, LTE-M, and NB-IoT)*WWiredGlobal SIMGatewaysDevicesAgents•Analytics as a Service•AT&T DataFlow•Operations Center•AT&T Control Center•IoT Gateway•Multi-Network Connect* 5G and NB-IoT are scheduled for deployment in 201959 3© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.AT&T Smart Cities$$135BGlobal Smart City Spend by 2021*81%Of Population Living in Cities by 2025**Highly secureconnectivityPlatformsVertically integrated solutionsStrategic alliancesIndustry leader8Smart Cities Framework spotlightedAtlantaChapel HillChicagoDallasGeorgia TechMiami-Dade CountyMontgomery County Portland*IDC 2018 **Orbis Research© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.4© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.AT&T Smart Cities frameworkHighly secureconnectivityNational Institute of Standards and Technology (NIST)Envision AmericaSpotlight CitiesDOT Challenge4G LTELTE-MNB-IoTPrivate LTEBroadbandWi-FiFiberSatelliteEnergy and UtilitiesInfrastructurePublic SafetyTransportationCitizen EngagementControl CenterDataFlowSecurityMulti-Network ConnectCloudBadger MeterCiscoDeloitteEricssonGEHitachiIBMIntelNokiaQualcommSouthern CompanyPlatformsVertically integratedsolutionsStrategic alliancesIndustry leader60 5© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.Columbus, OHChicago, ILLos Angeles, CADallas, TXMontgomery County, MDMiami-Dade County, FLChapel Hill, NCPortland, ORSan Diego, CAAtlanta, GA Georgia TechAT&T is Driving Smart Cities Initiatives Across the U.S.San Jose, CALas Vegas, NV6© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.IoT in AtlantaAT&T is collaborating with Georgia Power and the City of Atlanta on a 5-tiered program that provides a roadmap for other citiesEngage ecosystemActivate city departmentsDigitize 5 corridorsActivate student developersActivate tech community61 7© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.Digital InfrastructureMulti-sensor platform capable of ubiquitous data collection and edge analytics. A city controls access to the gathered data, enabling applications that use the data for a city’s desired use cases.Benefits•Establish an IoT Smart Cities platform that is open, secure and scalable•Foster and unlock the local development community•Drive economic development through open APIs•Single piece of hardware that is discrete and aesthetically pleasing•Control and monitor activity within a city at the CIO level through a dashboardCamera2 x 1080p colorSensorsEdge MetadataUniversal arm mountMicrophone2x microphonesEnvironmentTemperaturePressureHumidityVibrationTrafficCount, Direction, Lane, SpeedParkingCar-In, Car-OutPedestrianCount, DirectionGE and the GE Monogram are trademarks of the General Electric Company. All other trademarks are the property of their respective owners. Information provided is subject to change without notice. Current, powered by GE, is a division of the General Electric Company.8© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.LTE-enabled lighting nodeCost-effective, modular, and expandable platform for the deployment of smart lighting solutionsADVANCED LIGHTING CONTROLSUTILITY GRADE ENERGY METERINGTILT AND VIBRATION SENSINGLOCATION BASED SERVICESWI-FI FOOTPRINT EXPANSIONavailable with wi-fi module purchaseusing GPS and beacon technology monitor the health of your lighting infrastructuremeasures energy usage at the street and poleto turn on, off or dim lights remotely62 9© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.Surveillance for public safetyCameras•Edge capture devices designedto integrate into HVS•Device layer storage and analytics•LTE connectedAT&T Smart Cities – Surveillance is an end-to-end, integrated public safety surveillance solution. It provides a view across your community during event situations and enables insights to address everyday challenges.Hitachi VisualizationSuite (HVS)Cloud hostedapplication designedto integrate disparatenew and legacy systemsWeb-access portalViewable from most devices with an internet connection and web browserAT&T Network3rdparty feeds•Video•Sensors•GPS/RadarInternet•Weather•Social Media10© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.Transforming the skies4400%Increase in commercial drones by 2022Unleash the potentialEmpower cities, utilities, and public safetySource: FAA Aerospace Forecast, 2018-2038; baseline is 2017 registered “non-model” dronesPhoto by Bruce Bennett —Getty Images63 11© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.FirstNet: An infrastructure dedicated to public safety11Smart City Network Operations Center12© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.64 13© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.AT&T Professional Services for Internet of Things (IoT)AT&T IoT ProfessionalServices SolutionCenterDiscovery & PlanProvides a suite of IoT services for ongoing development and support of your IoT solutionsStrategy & Business PlanningIoT & Technology RoadmapSecureDevices & Applications Network& Cloud OperationsOperate & ManageEnd-to-end Operational SupportSIM Management, Training, Billing & ReportingRegular Health Check, TroubleshootingDesignSystem RequirementsIoT Solution ArchitectureUser ExperienceDevelop & IntegrateEnd-to-end IoT platformConfiguration & TestingSupport Model & ProcessOperate & ManageConfigure Operational SystemDeploy Assets, Advanced ExchangeImplement Support Program65 15© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.Structure MonitoringStructure Monitoring provides governmental and private entities with the ability to remotely monitor key infrastructure which has been equipped with AT&T LTE enabled crack and tilt sensors. Monitoring occurs in near real-time via any web-enabled device. Solution Components:•Crack sensor•Tilt sensor•Remote monitoring portal•AT&T IoT Platform & Operations Center Benefits may include:•Increase efficiency, safety and awareness •Make more informed decisions•Lower operations cost16© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.Smart IrrigationWeatherTRAK® smart controllers are AT&T cellular-enabled, commercial-grade controllers that can be deployed anywhere AT&T has coverage in the United States. By being connected to the AT&T cellular network and using weather analytics, the smart irrigation solution can support water conservation goals 365 days a year. Benefit examples•Reduce water consumption by an average of 40%1•Reduce landscape run-off by up to 71%2•Save thousands of dollars per site with a typical payback in 12–36 months•97% customer satisfaction rates31. Report on Performance of ET-Based Irrigation Controller: Analysis of Operation of WeatherTRAK™ Controller in Field Conditions byAquacraft, Inc. , Santa Barbara County ET Controller Distribution and Installation Program Final Report , LADWP Weather-Based Irrigation Controller Pilot Study2. Irvine ET Controller Residential Runoff Reduction Study3. HydroPoint Data Systems, Inc.66 17© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.Fleet ManagementSolutions designed to meet the needs of every size fleetRoute optimizationinsight into your routes, usage, maintenance and driver behaviorManage fuel costsoptimize routes, decrease idling, educate drivers on aggressive behaviorMaximize Up TimeMonitor actual vs. expected performance and schedule proactive maintenanceAlertingengine diagnostics, dashboards, and alerts (ex. Get right resources/parts to right locations)67