19-160 Service Order #1 dated 7-16-19Service Order:Q-11816-4
Service Order Expiration:7/31/2019
Service Order
Company Name: City of Cupertino
Billing Account Number: 720789
Initial Service Term: 36
Data Center: PHX1
Billing Address
Street: 10300 Torre Avenue
City, State, Zip: Cupertino, CA 95014
Primary Contact
Name: Bill Mitchell
Email: billm@cupertino.org
Phone: +14087771333
Billing Contact
Name: Cupertino City Hall
Email: billm@cupertino.org
Phone: 408.777.3200
Quote Summary
Term: 36 Months
Total MRC Total NRC
USD 400.00 USD 0.00
This Service Order and the services to be provided hereunder (the “Services”) are governed by the applicable service
agreement(s) located at https://www.cyxtera.com/legal/product-and-service-terms-and-conditions; provided, that, if the
undersigned Customer entity (“Customer”) or its affiliate and the undersigned Cyxtera entity (“Cyxtera”) or its affiliate
(other than Cyxtera Federal Group, Inc.) have executed a governing service agreement(s) with respect to the same
category of services set forth herein (e.g., colocation or CXD), the portion of this Service Order relating to such category
of services shall instead be governed by such executed agreement(s) (as applicable, the “Agreement”). In the event such
executed agreement(s) is executed by an affiliate of Customer or Cyxtera (other than Cyxtera Federal Group, Inc.), then
such agreement(s) shall apply to this Service Order or the portion thereof, as applicable, as if Customer or Cyxtera, as
applicable, was a party thereto in lieu of the affiliate of Customer or Cyxtera, as applicable. This Service Order shall not
be binding until it has been fully executed by both parties.
Cyxtera Communications, LLC City of Cupertino
Name: Name:
Title: Title:
Date: Date:
Cyxtera Confidential Information
Page 1 of 2
DocuSign Envelope ID: 0777C710-1A27-49B9-9E58-DEF433D52970
Mitchell Fonesca
July 16, 2019
Authorized Signatory
DocuSign Envelope ID: 307968EF-9918-494B-95A2-471700467C02
CTO
July 16, 2019
Bill Mitchell
Service Order:Q-11816-4
Service Order Expiration:7/31/2019
One-Time
Qty Unit Product Name Unit Price Net Total
1 ea Fiber Cross Connect - setup USD 0.00 USD 0.00
1 ea Ecosystem Connect Promo (3 Bundle SM Fiber)USD 0.00 USD 0.00
1 ea Secure Cabinet - setup USD 0.00 USD 0.00
1 ea Redundant Power Circuit (208v,30A,SP) - setup USD 0.00 USD 0.00
2 ea Metered Power Strip (208v,30A,SP,0RU,Geist)USD 0.00 USD 0.00
Recurring
Qty Unit Product Name Unit Price Net Total
1 ea Fiber Cross Connect USD 0.00 USD 0.00
1 ea Secure Cabinet (2kW)USD 400.00 USD 400.00
Additional Terms
Annual Escalator:
At any time after the 12-month anniversary of the initial BCD of a Service in a colocation environment, but no more than
once per calendar year, Cyxtera may increase the MRCs for the Services in such colocation environment in an amount
not to exceed 3.0%.
Power Pass Through:
Cyxtera may increase the rates for Customer’s Services to pass through increases in utility and power costs attributable
to such Service(s) (e.g., power allocation or metered power). For the avoidance of doubt, such pass through shall be at no
additional markup and will not include any allocation of increases in facility costs.
Maximum CEC / Allocated Power:
In no event shall Customer be entitled to use more power in a colocation environment (excluding cabinets) than the
maximum CEC for such environment (excluding cabinets). With respect to cabinets, in no event shall Customer be entitled
to use more power in such cabinet than the maximum allocated power for such cabinet. In the event Customer’s average
hourly power usage in a colocation environment (excluding cabinets) or cabinet, as applicable, in a calendar month is
greater than the maximum CEC for such environment or allocated power for such cabinet, as applicable, Cyxtera reserves
the right to charge an additional power allocation fee equal to the product of (a) the excess of Customer’s average hourly
power usage over the maximum CEC or allocated power, as applicable, and (b) 150% of Customer’s then-current rate
for power allocation in such colocation environment (excluding cabinets) or cabinet, as applicable. For the avoidance of
doubt, this provision also applies to metered power colocation environments (including metered power cabinets).
Cyxtera Confidential Information
Page 2 of 2
DocuSign Envelope ID: 0777C710-1A27-49B9-9E58-DEF433D52970DocuSign Envelope ID: 307968EF-9918-494B-95A2-471700467C02