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Exhibit CC 05-17-2016 Item No. 19 Presentation for AppealThanks to those great City employees, such as Grace, Kirsten, and Roger Lee •I was negligent in damaging the tree •I always intended to carefully comply with the code and rules •However, reasonable cause •Repeated attempts to contact the Tree Service Manager •Jonathan Ferrante left without speaking to the property owner Could not speak directly to Jonathan so followed indirect instructions from those he spoke to Vague instructions: “5X the diameter of the tree trunk” (3/12/2015; 12:39) •Couldn’t understand •About 20 feet •Distance from tree trunk to porch: 17 feet Problems and safety hazards: •Repeatedly clogged the sewer line •Broke through the concrete driveway •Potential to break through the concrete foundation Me: what about the house foundation? What about the safety hazards? Jonathan: my job is to protect the tree. Is the health of a city tree more important than human lives and safety? A penalty of $18,638 is a big burden to me, so I would like to ask for a lower penalty based on the given reasons.